My husband and I are 2023 new to the RV industry purchasing our first travel trailer from Western…read moreSkys. They are one of the last" if not " the last family-owned recreational vehicle dealer in my area. I am sure this may hold true for most areas in our country. Owning a recreational vehicle is an investment. While enjoying that investment is a must, "arriving alive" is the top priority! Just when you think you are getting the hang of it you are sharply reminded how much you still do not know & how much still there is to learn. That is why having Jason and a dealer like Western Sky's a true good luck charm. We brought our tailer in to have my furnace serviced. While I was there it was brought to my attention my solar batteries were not installed correctly, as well as a short that was discovered causing the inverter charging system to shut off while charging. (Safety mechanism) To top this all of when my husband was hitching up Jason, because of his wealth of knowledge, and expert eyes noticed parts of our hitch had loosened (how did he notice?) by noticing our weight distribution bars showed signed of wear. Had Jason not caught this what could have happened on any future journey could have been catastrophic, and possibly the end to our travel trailer adventures! I am incredibly thankful to Western Sky's, and to Jason for showing us how to check our hitches integrity frequently & adding this to our safety check list. No adventure is worth having unless you arrive safely and ALIVE! Thank you again Western Sky's for having Jason there for all of us. Sincerely, Brick and Cindy Anderson P.S. I had my solar upgrade installed by another business. Maybe not such a good idea?

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

Some parts of the purchase of our new Brinkley rv from RV Country were absolutely fantastic but…read morethere were parts that were an absolute horrible experience. We were at an RV Show in March (28 & 29) and that is where we decided to purchase this rig. We pointed out a number of things that needed attention to the rv. We were assured by a number of representatives (& the owner) that all would be good upon us taking possession on April 25. We arrived on Saturday, April 25 at 11:23 and were greeted by a man named Ted... a less than stellar interaction began. First of all, he was the person who did the entire PDI - Pre Delivery Inspection - & unfortunately it seemed that he had never looked at the rv... None of the issues on the outside of the Brinkley were repaired. He was shocked that we pointed these problems out to him. He didn't know how some of the exterior systems even operated. When we moved to the inside and we pointed out several issues, he rudely said "look, we don't fix things ahead of time, you gotta acquire the right, bring it back, and then we'll order parts and fix it"... are you sh!tt!ng me? So the sofa that was broken at the show in March is still broken over 30 days later. The microwave oven that has a blood curdling screech when you open the door is still there, and Ted laughed and said "oh, that's not that bad". So many other things he didn't that day was nonsense. When we went inside to finalize paperwork, Tucker was the man! Very easygoing and knowledgeable. He answered every question, helped with a number of items that had issues. He cares about customer service! Unfortunately, we could go on, but that email will be sent to the owner. He requested that we send him a detailed synopsis of our experiences.

We love our new Forest River Impression 5th wheel, but the service department has been a major…read moredisappointment. During our walkthrough, we were told how to winterize and saw a sticker indicating the unit had already been winterized. We were not told any additional steps were needed. In February, we discovered a cracked pipe from freezing water. The service manager said the entire system needs replacement and denied warranty coverage, blaming "lack of winterization" while also saying the sticker wasn't their responsibility. Communication has been extremely poor--multiple calls and emails have gone unanswered, and after three visits, the service manager was unavailable and never followed up. It also took 4 weeks just to order a part, with no updates. We've now had to cancel three camping trips. Great product, but the lack of communication and accountability has made this a very frustrating experience. Would not recommend.

I came here to hopefully find a certain camping chair that I wanted. I was pretty sure I wouldn't…read morefind it since it's the end of the camping season. The woman who was at the front register was very welcoming and happy to help me look for the chair. We found it Yay! I'll definitely keep this place in mind for future camping needs

Quality/Quantity - I am surprised and a little worried that this place has such low Yelp…read moreratings?!?! My review is only based on my RV shopping experience. Now that prices have finally come back down to earth, we are shopping for a class B RV; new or used. I am very flexible and we already have our plans laid out. Even for our first 2 road trips. Limited selections on hand, see pictures. But because Camping World is such a large company, they were able to find one that fit our needs in San Jose, CA. But because of the low price, they are not able to ship it to NV... It was 2 years new for a very reasonable price. $102k. FYI - They also try to sell many packages and services that we might never need. Atmosphere - Decent size location, but very limited class B on hand. Larger sales office than expected. There is a parts store also, but I did not visit it. Open 7 days a week from 9am or 10am to 6, 7 or 8pm. See Yelp or their website. Plenty of guest parking. Service - Good, Stephanie was very professional. And as sales people, they followed up daily, almost hourly, lol. Both their NV and SJ, CA offices followed up. Price - $102K, reasonable price for a new Class B RV. Owner Comment - Congrats to Camping World's success since 1966 and Marcus Lemonis's success. I was an avid watcher of Marcus's show, The Profit. 2016 = IPO.

I highly recommend! Such friendly service from both the phone operator and the driver and a very…read morereasonable price. I'd absolutely give them a call again.

All the inventory was moved to the Carson location but I could only find the Reno location on Yelp,…read morebut I still wanted to write a review on how great our experience was. All the way from Warren who was very patient and knowledgeable on what we could tow with our truck to showing us exactly what we wanted, to Doug who was extremely nice and walked us through our trailer explaining everything to us, to Ian who did the financing with us and was also patient with all of my questions I had and didn't BS his way around anything. He explained all the paperwork and numbers to us, didn't just skip to the end. Even though we grew up around trailers with our parents and family having them, it's very different when you purchase your own. It can be very nerve racking and you want to make sure you're doing everything right, and they made my boyfriend and I very comfortable and excited for our new adventures!!! Would highly recommend them to everyone!!!

Best van builders around, hands down! The show room in Reno is a must see. Friendly, knowledgeable…read moreand super responsive staff. I came in and got all of my questions answered and can't wait for my dream van to be built!

Bought a used tent trailer a few years ago from what used to be Sprads but is now Blue compass. At…read morethe time it was a little unorganized but figured it was because the company was switching over. After dewingerizing few weeks later we found some issues, blue compass fixed the issues but also tore the canvas while closing up the trailer. Fast forward to today. Once again we are having the exact same issues with the trailer, we purchase the extended warranty so our trailer is again down at blue compass. It has been There for a month. When I called to check on it after 3 weeks they said they forgot to work on it and would get right to it, it has been another week and still no word. I will call today for a status update but would highly Not recommend

Just an initial look into the RV world. No purchasing at this time. Ben greeted us immediately and…read morewe told him the size of trailer we are interested in and what we could haul. Inventory is really low and going quick these days so he only had about 4 to show us. He was funny, friendly, knowledgable, and helpful. Not really knowing a lot about the rv world, he gave me lots of tips and tricks for what to look for and also what some of the additional costs could be. We will continue to look as inventory is constantly changing, and I'm sure we will be returning in the near future.

The customer service here is top notch. Jannette Arretche answered all my questions making the…read morepurchase very easy. All the staff was very pleasant and helpful even though parts was closed they found me the correct ball and hitch free of charge to get me on my way. Rudy did an excellent job showing me all the components, their locations with how they work. This helped tremendously on maiden voyage having heat, hot water for shower, all amenities of home in a very remote location. I do recommend Hohl RV Center for anyone looking to purchase one of their RV's and they do have allot of them. Kind Regards to all the staff from, Gary Vargo A122s Purchase

I would have to rate my experience with this outfit a solid "0"! I walked into this establishment…read morelooking to get an evaluation on to RV batteries. I was met with at very rude front desk employee that was too preoccupied with his computer screen to acknowledge my presents. After standing directly in front of this employee for several seconds I had to make I gesture to get him to look up and engage with me. After advising this person why I was there, he refused to look me in the eyes holding his head down and proceeded to quote me some unreasonable cost just to check the status of two batteries. I left the property unsatisfied, however it dawned on me that I was a black man and had experienced this type of behavior before. Robert A

We brought our 2022 Atlas Airstream into the Lithia Airstream of Reno service department and was…read morethrilled with the whole experience. Tim the service manager was great, he had us in one day and out the next. Friendly courteous interaction and unbelievable fas around. Michael the Assistant GM dropped by to check in to make sure everything was going as it should, he also seems like a great asset to this organization. If I need service on my airstream, there's no doubt in my mind this is where I'm gonna be going.

GOSH, what is wrong with this place.. I texted 2 weeks ago about plugs not working on Generator,…read moreincluding the microwave and also the Bathroom fa OK, so this is the second updated review, after raising hairs here on Yelp, we got a phone call from the main service guy that my husband found on the website, after emailing him posting a review here, we finally got some answers, go figure! I spoke to the sales manager on the last updated review, and told her what the what what was and I asked her if they could please put plastic down on the floor to protect my rug that's in there, or they could remove the rug, low and behold when I picked it up, the rug is destroyed. It's all greasy with their feet greasy on the wall, greasy on the drawers, I get it, but my gosh have some respect.. I'm heartbroken because I'm going on a trip next weekend and I had to order a new rug that should arrive before I go. I hope it was so easy to remove it, but I don't trust it because when I did buy the rig originally the walls were filthy, and the floor was disgusting. After I mopped it I was shocked, do not let people go through these RVs on the floor and Campers without putting plastic down, or make sure it's clean when they pick it up oh my God. I'm upset that my carpet is destroyed and I have to buy a new one. It was so easy to put plastic down when I asked. I tell you though the service department is a lot to be desired, but Matthew did work his butt off for us and he called us every single night to make sure we knew what was happening with our interstate GT. Jared also checked in with us here and there. I do understand they have a sickness outage and 15% of the staff was down and gone so when I did pick up the rig last Friday, it was filthy inside and out, and I was completely exhausted, but they did apologize and I do understand with staff outages. But after what we went through, I'm surprised someone didn't really go out of their way, but I'm sure they're understaffed. We were told that things would be done and the warranty to be done, but why would it take two months of having my RV in their shop and me complaining and my husband upset that he went to pick it up with our son and it wasn't available with everything done, and it stayed just five extra days and poof it was all done. Squeaky wheel.! the front screen door they did replace, it was odd going in and kept falling out of the track, they said that warranty said it would be weeks out, but they had one that someone had ordered and did not use and that worked perfect, it is pretty tight going sliding side-by-side so we'll see how it goes in the next few days. They did replace the back screen, so I'm very happy about that and all the repairs that I said in my list were done, I did have to clean a lot of grease and dirty marks off the walls and the floor and the carpet is destroyed, but it is what it is at least it's done and I don't have to go back for a while. Let's pray on my next trip that nothing goes wrong, I do know these rigs and we've had everything from a dent all the way to a class a back to a class B and now we're going up again, so we know RVs, and it's just the quality of the work at the manufacturing plant, my husband owned a company called leading2lean, and they sell quality manufacturing software and I tell you this company needs this software installed. Just for quality control, because the hot water in the kitchen sink was backwards the hot water heater not things were backward. They had to be rewired. Come on people get it together in the manufacturing plant and have some quality control or get leading2lean Software your life might be better. I was really surprised at what we were being told about lack of warranty with airstream, and these guys went out of their way to find things to get fixed for my RV, and they did it by going in the back way because they decided not to honor the warranty, which is so wrong. Why would they fight their own warranty, when you pay over a quarter of $1 million for these rigs, I didn't pay this lightly, we worked our tails off to be able to get something like this just for me, I've made it all mine and I absolutely love her. Her name is Marge, Marjorie Vaughn Hindenburg of West Crumpton said in your English accent lol I absolutely love this fan and I can't wait to leave on Monday for a week by myself buy a pool. I do appreciate Matthew and Jared and the main service guy, I don't remember what his name was, and they all worked hard to get it finished in a week, mind you they had it for two months. But things are done, and I'm hoping nothing else happens for a while! Use caution in what people tell you and what you believe, you can get things done quicker, I was shocked at how lack of work they wanted to do in the two months that they had it, when not one thing on my list was done at all, that makes my stomach turn. But it's done so happy camping.!

I recently purchased a camper for traveling. I was looking around Facebook market place and…read moreeverything I found was not worth the price or very damaged. So I found this place on Yelp, looked at the reviews and said I'll give it a try. I did the text option online, got Jeff. I gave him some options from their site I was interested in. He took down my needs and found me one that I fell in love with. It brand new, with solar panels, and the perfect size for my needs. From start to finish they showed they really cared they walked me through everything! They offered if I had any questions after purchase day I can call and ask. Which I've had to do, but nothing major, human error on my end. Doug who helped me setup and walked me through the whole rig was amazing he was patient with me and made sure I understood everything. I would highly recommend this place to anyone! Everyone there was super nice. They even were able to mount my own TV inside for me. (At an additional cost) but I love it!

Writing this review/experience for others to have an idea of awareness, also read posted comments…read moreand reviews definitely an eye opener, plenty of dissatisfied customers! Our recent experience, we had a chat with owner Beau, of course he has back pedaled on what he said years prior. We called back 2 days later, person put us on hold, employee returned to say Beau was on another call, honestly we felt this was untrue, we gave are phone # ..... 8 days later still no return phone call from owner Beau! Surprised, nope! What is disappointing, lack of follow through from owner, lack of courtesy, lack of professionalism! Thankfully we have walked away from Carson RV, plenty of other RV dealerships to consider! FOLKS, READ REVIEWS, Carson RV has more Negative comments then happy, satisfied or pleasant reviews, beware! Happy Glamping!