I'm fairly new to the state and have tried this place a few times due to the proximity to my house. My last 2 visits were subpar with yesterday having to be my last visit due to rough enough filing to make me bleed. The tech blamed me saying that I was "sensitive". The rudeness and lack of empathy did not sit right with me. read more

I walked in for a mani pedi at 12:55, to which the man at the front asked if I had an appointment. I replied no & he told me I wouldn't be able to be serviced until 2:45. Another woman walked in behind me for the same services and was greeted cheerfully and told to pick her color and he'd be right with her. They pick and choose who they want to serve if you don't look the way they want you to read more

I came in late yesterday morning without an appointment for a mani, pedi and eyebrow wax. At first they thought they didn't have time to do all three (understandable since I didn't have an appointment), so I opted for the pedicure and eyebrow wax. Towards the end of my pedicure, they said one of the techs could do a mani for me too. Score! Pedicure: Excellent pedicure. The technician was friendly, gentle and quick without making me feel rushed. She pulled out an ingrown nail that was killing me which was a definite plus! Manicure: The tech filed my nails so they were all the same length and shaped them beautifully. I opted for clear polish and my nails looked great at the end. Eyebrow wax: This is where this place looses a star for me. I've had them wax my brows multiple times and it's always been from a different lady. Each time has just sort of been "ehh." I find that they get a little wax-crazy and tend to go pretty thin. Much thinner than I would like, but not enough that they necessarily look bad. Maybe it's a good thing since whenever I come here I have a good 6-8 weeks until I have to come back. Overall a good, clean salon with friendly employees. read more

I was a walk in appointment and asked for a mani -pedi with no polish. I don't think the nail tech said much of anything to me. The whole place was quiet which was strange to me. It was quite apparent that there is not much communication between techs and customers. I was with out a doubt the worst manicure I have ever received. My nails looked like they were done by a child. The nails were cut uneven and I had cuticles still sticking out. It was my first visit to this salon and It will be my last. Don't waist your money!! Go somewhere else- read more

Sadly I'm writing this review because the new management raises the prices just because they are new and added more options of pedicure like the place is a spa. I have been coming here for 17 years and never had any issues . Love getting my service with Cindy. She is very profesional ! Today I came to get a mani pedicure and of course the price change and they don't give you the same service with two towels unless you buy their other pedicure service ? Horrible ! I can't get other products because I have very skin so for me to get the same service w two towels I have to paid more on top of their raised price? Too bad . They should appreciate old customers because I was there to support the business during COVID and will do it again if they customers w value not as a bank ! Horrible choice of offering customers service to old clients ! Last they don't keep the dry station clean ! We r still in COVID ! Sad read more

A1 Nails - Change one towel instead of two? Horrible - Nail Salons Near Me - Germantown, Maryland

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I have gone here for about a year... nails have been decent to get me by. I recently had a dip manicure and gel pedicure there. Not even 24 hours after I was done one nail broke. I thought it's fine, it happens. Go in the next day, same lady fixes it. Now two days after the appointment 2 more nails break. I call back and they seemed to be upset with me because my nails had broke as if it were my fault for golfing... I have golfed numerous times with my nails done. I could not get them fixed nor did I, with the terrible job she had done. As for my pedicure I have had gel polish last on my toes for months and still look good! We are now talking a week and a half of my polish coming off. Needless to say, I have gotten my nails done plenty of different places and have had plenty of dip manicures, and none of them last but two days or even less than 7 days. I do not recommend going there except for the owner. It is unfortunate being so convenient, however, terrible service and nails. read more

I have been going to A-1 for several years now. I always make an appt. and there is no wait time, they are ready when I walk in - very prompt. Han & Rose are the owners who take a personal interest in their clients. They are always warm & friendly. I never need to request any certain technician, because they all do a fantastic job. The salon is always clean , orderly, and professional. read more

I'm so sorry I have to give this a one star rating. My daughter surprised me with a spa date for my birthday. She made an an appt and we arrived in good time. We were greeted and asked to select our colors, which we did. The salon has a wonderful selection of colors, easily displayed to choose from. We were seated and the work began. My tech really struggled to get a rounded/oval shape for my nails. After several tries we compromised on slightly rounded. The color was added and my nails were done. My daughters Mani is another story. Her tech added all the gel before she cut the tips down. This tech also struggled to get a rounded shape and my daughter finally gave up and accepted a square shape. They do price differently for cash vs credit, but don't post a sign letting people know. What is most disappointing is that my daughters tips didn't even last 1 week, as air bubbles developed on 4 fingers and they needed to be removed, 2 more simply came off. The polish developed bubbles and ended up having to be removed and redone. So disappointing, except for the wonderful thoightfulness of my daughter! Overall the salon is a lovely, the techs seem friendly, but lacking in skill. Overall we did not get what was paid for. read more

I've came here a handful of times to get pedis. They do a great job and my toes are always perfect.

I've been going here since I moved here in 2011. Never a bad experience. Amy is my go to and she is great. Gel mani, pedi and eyebrow wax is what I always get. She does a fantastic job. Place is clean and professional. read more

Do not go to this nail place. I repeat DO NOT GO! I made my appointment for my nails & toes and eyebrows. I had to make several Corrections on how I want my nails done and it still wasn't a neat job. When It was time to get my eyebrows done they told me they did not feel comfortable to do my eyebrows because they have lack of experience. (Not one person stepped up to do my eyebrows) It was a waste of time to drive to a different place just for eyebrows. On top of that the owner gave me an attitude. Did not once apologize for their mistake. read more

I normally do not leave bad reviews, but I don't want anyone else to experience what I went through. Poor professionalism, quality and value. Yesterday I had the worst experience at the A1 Nails salon in Germantown, MD. The experience was horrible and not only are they racist, but they failed to do the basic design. The lady was very rough and had to fix the acrylic several times and still did not get it right. My skin had glue and acrylic on it and nail polish was messy. I was told that I cannot get light brown nail polish because of my dark skin color - WTW. My pedicure was half done. I talked with the male manager who failed to remedy the issue. They take your card information before starting on your nails, so I didn't have any choice but to pay them for a bad job. Stay away if you want a great experience. read more

I don't get my nails done here but I come to get my eyebrows done by Amy twice a month and she is great! One of the only people that I trust to do my brows. Their prices are very reasonable and she is always able to fit me into her schedule. read more

Pro: wasn't busy when I went Con: overpriced, not a great selection of colors. They charge extra for "long" nails. Won't be going back and won't be recommending this place to my friends read more

I can not say enough wonderful things about A1 Nails and the entire staff! I've been a loyal costumer for over a year now and Nicole always "nails it" with all the designs I ask if she would do. She is hands down the best nail artist in the area who always goes above and beyond to make sure her customers are happy. The salon itself is very clean and the entire staff are very warm and welcoming! Also, you will not find another nail salon with as many amazing colors than A1! I always make sure to make an appointment, because the word is out on how amazing they are and they can get very busy. With that said, I have also seen first hand how hard they work to fit in anyone who walks-in (without an appointment) to ask to have a service done. I personally suggest to anyone I refer there to make sure to make an appointment beforehand out of respect for the staff and their schedules. A1 Nails is simply the best! read more

This has been my go to nail salon for years! They always greet my mom and I by name and are so friendly. I always have a well done mani or pedi and they are the only place I trust to do my eyebrow waxing. I almost always make an appointment but the few times I haven't I haven't had to wait very long read more

I came here for the first time. I had just left another nail salon and my nails were horrible and I came to the salon and they did a complete 360 on my nails. I am in love and definitely will come back. Nails are perfect. Haven't looked this way in a long time. The lady took her time and made sure all were perfect. She had a bob hair cut. Didn't catch the name. 2nd chair on the right read more

A1 Nails - Nail Salons Near Me - Germantown, Maryland

I was seated on time. Amy was my nail technician. She was really good. I got my manicure and pedicure done. She did the scrub, massage and lotion which is important to me plus she cleaned u Dee my nail beds. I have been to other nearby nail salons but so far this is the best. read more

I used to come here all the time. I have tried to walk in a couple times, but have been met with excuses of being too busy or booked for two to three weeks... We know walk-in are welcome in these places and you have have to wait 20 or 30 minutes. My nail technician Judy no longer works there... This place does not appear to like African American patrons. I do not recommend it. read more

I have to say that I luv A1 nails, I always make an appointment with Victoria and she is the best. I have been going to her before I had my son and my son is 6 yrs old. She is amazing and their prices are good. I only go to Victoria and she does awesome eyebrows also. I have not done my nails with anyone else except Victoria. read more

The owners are rude. They often cut your cuticles so far back. I'll re-start. My sister and niece were pretty loyal to this place so I decided to give it a shot. The review by Marry K. is right on target. You typically have to wait and if someone they know comes in, even without an appointment, they will take them first. Waxing - not clean. Uses same application stick for all unless you request a new one; even then that stick is hitting the wax that has been tainted by other used applicators. I was "burned" by waxing here twice (yes, I gave it many opportunitiies to redeem themselves). They made it sound like it was MY fault that I burnt. I complimented one of the manicurists once and requested her the next time; I was told she wasn't available. I asked when she would be, he said, she wouldn't to pick someone else... ??? All in all, a very shady place... read more

I went in for a gel mani and regular pedi. Amy was the person who helped me with my nails and she did a great job. Every time I get a pedi, the techs are quick to grab the razor to shave off the calluses on my feet. I do not like using that because that's what causes them to get bigger, so i always ask them to use the pomace stone only. I was surprised Amy didn't go for the razor, she grabbed the pomace stone without me having to ask her. She also used oil to scrub my feet. No one has ever done that. When she did my gel mani, she was very gentile with my cuticles. I have really bad, dry cuticles and i didn't bleed or feel any discomfort. She also put on these gloves so that my hands would fry under those UV lights. Loved that! She also cleaned up my eye brows and i loved the way they came out. She in my opinion went above and beyond, and she was also very quick with her work. I live out in Rockville, but i will make the drive out to Germantown for her. read more

I have been going to A1 to get my nails done since I was in high school for homecoming and proms. (I am 26 now) I have always used Victoria. She is a pure artist. She has gone to Harvard for nails! lol. She is a perfectionist so my nails ALWAYS look like pure perfection! The owners are always there also, Which tells me they really care about what goes on in their business. They are always super kind and gentle with my kids when I have to tug them along with me. They are great at taking walk ins and do their best to appease their clients. Its a very comfortable vibe. They really care about helping you feel beautiful before you walk out their doors. for all waxing and nail care needs, I wouldn't recommend anywhere else! ASK FOR VICTORIA! read more

Terrible customer service. I walked into the salon at 6:30 and was yelled at that they didn't have time tonight even though I had an appointment. When I told her that I had an appointment at 7:00, the technician replied in a disrespectful tone, "well then you need to wait until 7:00." The last thing a working mother wants to hear when they get off and is disrespect. I will NEVER come again. read more

Contrary to the one other review here, I have had good experiences getting occasional french manicure acrylic nails throughout the years. They do a good job on my nails. I dont usually go when it's busy and have had no problems walking in and getting them to spend time on my nails. A few dollars more expensive that what I'm accustomed to for things like a fill or design, but they do a pretty good job. read more

Over the many years I have been a customer, I have had acrylic, silk and gel nails. I have been to Top Nails and Passion Nails and A-1 Nails has been my favorite by far. The owner (Hong?) is friendly and greets you when you walk in the front door. Since I have been a customer for many years it is welcoming when they call you by name. The whirlpool pedicure is soooooo relaxing as you sit in a highback massage chair and can control the massage with your very own remote control. All of the equipment is clean and I leave there feeling very pampered. This is the place to take my mother-in-law for a ladies day and also take my husband to get a mani-pedi. My favorite nail tech is Victoria :-) read more

The best nail shop. Great service , clean and sufficient. Highly recommended. the best time come Tuesday and Wednesday ... New renovations done and it's modern and clean read more

I have been to fancy and expensive spas all over the world, but A 1 Nail Salon is the best. They really do a great job and the pedicure lasts for weeks. The staff is awesome and knows your name. read more

This is one of the worst nail salons I have been to. A lady named ROSE had attended me and she was one of the most rudest person there. She had cut me while filing my nails. Two of my nails looked horribly crooked when I left. I honestly don't recommend her to do your nails. Stay away!!! read more

the staff is extremely rude and unfriendly! i went there about a year ago and had a bad experience, as well as a bad job done on my nails..everything was done in haste. they dont allow you to tip with your credit card if you dont have cash, you have to go NEXT DOOR to a convenient store, make a PURCHASE from that store in order to get cash back and then you will be able to leave a tip. i guess i wanted to give them the benefit of the doubt and went there yesterday as i needed my nails done for an important event on short notice. Got there at 6pm. no one ever looks up to greet. finally the man i think is the owner asks me what i needed done and after i say mani and pedi, tells me they dont have time to do that so i should call and make an appointment for next time. mind you, walk-ins are welcome.... i guess i remember why i hadnt gone there since last year and i will NEVER be going there again!! i get my nails done at least twice a month and am still willing to drive to my favorite place in rockville for excellent service and results! read more

Amy has been doing my nails for several months now. She does my nails exactly how I like them! Other places leave me not completely happy. She has never let me down. Amy so sweet, she sent me a happy valentines day text! She is excellent as well as dedicated to making sure I'm happy. The salon employees always greet the customers by name (if they have been there before) and seem really happy to be providing a great service. Highly recommend Amy and A1 Nail Salon! Mary Gerrety read more

I haven't had my nails done in ages (working mom of two and obsessive hand washer). I heard about Shellac and wanted to try it. As the other review stated, the staff is unfriendly. She trimmed my cuticles and made 4 (that's four) fingers bleed. Unbelievable. I know these kinds of places are 'quick and dirty' but I thought they were at the very least professional. Not this store. I noticed polish on my cuticle and she tried to convince me that it was to keep from showing the nail bed where the cuticle used to be. Seriously?! There's paint on my cuticle. It looks sloppy. She hastily removed the polish and re-did two fingers. At this point I was there for over an hour already. I noticed three other fingers with paint on the cuticles. Not impressed. Don't go here. Bad choice. read more

I've been going to this nail salon for many years. The staff is always polite and I've always received fantastic manicures, pedicures, acrylic and gel nails. read more

I have been to A MILLION nail salons in my lifetime, and this is absolutely the best. clean, fair priced, and organized. I followed Judy from another salon because she is so good! read more

I've been going to A1 for the past 6 years and it's still the only nail salon I go to and get my manicure and pedicure done. Like any other place, you just have to go in there and and find the person who you feel takes the best care of you. For those of you who are not sure based on the mixture of reviews, let me help you out. When you go for a manicure/pedicure, ask for AMY! She is the only person I've ever had do this service for me. Did I mention she's been my nail tech for SIX years (literally)! If you want to get your eyebrows done, ask for ROSE! She does an incredible job with eyebrows and she's the only person I let do my eyebrows because I have a natural arch that I don't want messed with. I am also African-American and I've never had them treat me any type of negative way. It's a very busy place especially on the weekends so if you go for a walk-in, you WILL have to wait. Call and make an appointment ... it's the best route to go. I hate to see such negative reviews written about a place that really does give great service if you find the right person to take care of you. read more