Scheduled a service call through my home warranty (HSA) after what appeared to be a power surge…read morethat damaged multiple items and systems in my home. The issues included non-functioning switches (fireplace, Venmar air exchange system, bathroom), a new fan and fire alarm needing installation, and several appliances and tools that failed at the same time. I clearly explained these concerns when the appointment was set. The technician (Scott from A1) arrived about 30 minutes earlier than scheduled, before I was home. My wife was there, but the scope of the visit had already been documented with the warranty company. During the visit, only one issue was addressed--a worn bathroom switch, which was replaced quickly. The other requested items (fan installation, fire alarm installation, and diagnosis of the fireplace and air exchange system) were not completed or meaningfully evaluated. The technician then left before I arrived. The report submitted to the warranty company indicated that no further work was needed. As a result, the primary issues that prompted the service call remain unresolved, and I no longer have a clear path through the warranty provider to have them addressed. If you're using a home warranty service for multiple or complex electrical issues, I would recommend confirming in advance that the technician has reviewed the full scope of work and will stay to complete or properly diagnose each item.

Great company. Very friendly, responsive, found my issue right away. They were on time and did not…read morewaste any time troubleshooting the problem! I highly recommend A1!

I called Raven electric last week and had been requesting a ball park figure on electrical work to…read morebe done at our home. The receptionist stated they could not give me an official estimate since their estimators were 3 weeks out but would send me an estimate based on the information I provided right away. I called 3 times requesting this information prior to my appointment 29 Jan 2025 and didn't appear that the estimate would make it prior to my appointment. I stopped checking my email the day before since didn't think an estimate would be sent at this point. After talking to my wife the day of our appointment I called Raven Electric and she mentioned the estimate had been sent. Our time block was scheduled between 10:00 - 1:00 and asked if the technician would be able to finish during this time frame. The receptionist stated she could not guarantee the work could be finished. I let her know we were going to the airport later this afternoon and would probably need to reschedule. I understand time blocks but was just trying to see if she knew when the technician would arrive to complete the work prior to us leaving the house. Raven did send me an email yesterday that had a basic quote but at this point I stopped checking my email since I'd given up on getting the quote prior to our appointment. I did apologize for the late cancelation and asked to reschedule. She abruptly stated canceling just before your time slot is unacceptable and we'd need to find someone else to do business with. I've never encountered a business before that treats customers this way and throughout my interactions with the receptionist even from the beginning had been very terse at best. Afterwards I located other reviews that mentioned scheduling issues, technicians not showing up on time and appointments being lost. That tells me they expect the customer to be understanding with them but any issues on the client side is unacceptable. I definitely believe with this additional knowledge about their customer service issues I've dodged potential problems working with them in the future.

As a store manager for a nationwide chain of stores, I would absolutely recommend Raven Electric…read morefor any job big or small. They always send polite technicians and the techs get the job right the first time. As far as pricing goes, I'm not sure how their rate compares to others in the area. I do know, they have an amazing office manager who has been able to get a job done when the wiggle room is pretty tight. Thank you to her!

I have worked with ICON twice; once for a decently large damage insurance claim, and a second time…read morefor a lighting and electrical upgrade. Tony and his team were awesome...I have zero to complain about. Their availability was completely reasonable, their work was spot on, their demeanor was above reproach, and their willingness to adjust and flex as construction challenges arose was fantastic! I appreciate the quality of work as well as the recommendations they provided as both independent projects progressed. The team deals with all of this more than most of us, so I appreciated the thoughtful suggestions on design, differing product suggestions, advice on feasibility and compatibility with existing systems, and the thing we all want...just a common sense solution. Finding trustworthy contractors can be difficult...you won't go wrong with this team! Highest Recommendation!

From the owner: ICON is your trusted electrician in Palmer, AK, offering top-notch electrical services for…read moreresidential, commercial, and industrial needs. Our team of skilled professionals is dedicated to providing reliable services including electrical inspections, repairs, installations, and emergency assistance. Whether you require new construction wiring or electrical remodeling services, we have the expertise to meet your needs promptly and efficiently. With a focus on quality workmanship and exceptional customer service, ICON is the go-to choice for all your electrical requirements in Palmer and surrounding areas. As a reputable local company, we take pride in delivering safe and efficient solutions tailored to each client's unique needs. Count on us for comprehensive commercial and industrial electrical services that ensure the smooth operation of your business. Contact us today for expert assistance from a leading electrician near you in Palmer AK!

I called Long Family Electric to get a quote on a transfer switch installed. They came out and…read morewithin a few days I had a quote for my review. I ended up selecting them to put in the transfet switch. They did a great job and answered some questions for me as they went about installing it. When they were completed with the install, they walked me through transfering my power to generator power and ensured I was comfortable doing it on my own. Will hire Long Family Electric for any future jobs!

Work in my home recently required that an electrician install an outlet and specific breaker type…read morefor its required purpose. The electrician arrived promptly at the scheduled appointment time, was very pleasant and professional. He completed the job in less than two hours . Before he left he explained what he had done and said a municipal inspector would verify he work at a later time. We appreciated his friendliness and professional approach.

Amanda who runs the front desk and billing is very professional and very pleasant to work with. The…read moretechnicians that did our ballast bypass on our simulated sky light in our kitchen were very quick and knew their stuff. I appreciated their promptness and providing additional information associated with recent building codes etc. This is my first experience with Supreme Electric but will definitely recommend them in the future.

To start here, 5 stars does not cover the great Job that Michael, Raina, and Gabe performed here…read more It was estimated to be a 2 day Job to swap out a old Funky Fuse Panel, bring all of the connections from the Pole to the House up to Code, and Ground my House here (which had never been Grounded, I was told the area around the house had been Infused or some such thing when it was built in 1950 instead of a proper grounding). With Quick and Coordinated hard work, the whole Job was done and over, with the Electricity back on in about 8 hours. The effort that these 3 fine Folks expended for me here will not be forgotten. If you have any Electrical Issues, get with these Guys they are Courteous, very Informative Professional People that get the Job done at a very decent Price.

Quick and efficient service, professional, reliable, personable, reasonable price. Extremely happy…read morecustomer! Would absolutely use again.

i had got a quote for base boards and heaters to be replaced he had his brother in law come in and…read moredo the work cool i paid the main guy not the handy man 600 incomplete work and once the brother in law was told he has 6 hours for the day he left 30 min early stayed on one room rushed the hallways which were left un complete never again if u needed the money should have said that

Didn't finish the job. Had 1 more day or partial day and they did not show up. After several calls,…read moreKeith simply hung up on me. Two years later, 1 item still incomplete.

I dont usually write reviews but I was amazed at the work done. Dare was awesome! Went over and…read morebeyond what I asked of him. Solved my problems in less than 1 hour. Very knowledgeable!! Very pleasant to talk to!! I highly recommend this company.

Dave is great in a bunch of ways. First, he's extremely competent. He'll do a great job. Second, he…read morehas some brains and understands what you're trying to do. He will work with you and make reasonable and good suggestions. Third, he will save you money. Lots and lots of money. We had an old water heater that went out, which was a real problem because we have baseboard heat. So, we really needed a water heater. We had a quote from our heating company and Dave said he could beat the quote. He got us a continual hot water heater, installed, for about $4K less than what we had been quoted. Work was top notch. We have hired Dave for several projects, not the least of which was replacing the hot water heater. A major project was renovating our garage. His work was great but a lot of it was during the winter, which meant that there were a number of people who were calling about heaters and issues with their house affected by the cold. When we needed a hot water heater, our work went to the top of the list. When it's January and some of the garage needs to be finished, work for others that is really important in the Alaska winter (like water heaters and other issues) went to the top of the list. I suppose I could bitch about that but I also recognize that the time line of my garage being finished isn't a matter of life and death. Fixing someone's heat or hot water or other matters can be life or death in an Alaska winter. I figure it's better to have a really competent handy man with a conscience than making sure my garage is his A#1 priority. So when his timeline for finishing our garage gets delayed because he's fixing the heat on an elderly couple's house, I don't worry. All in all, Dave's done excellent work. He's also been completely up front and 100% honest and done a great job. I've recommended him to friends of ours who are older and need real help because I know he will do a competent job and be honest about his services. That is, I know he will do a good job and I don't have to worry about him overcharging them. My wife and I are already discussing our next projects with him. I don't know if I can give a higher recommendation than that.

Great service and great repair. Good communication from start to finish. Reasonable pricing…read more Definitely recommend.

One of the few companies out there that provide professionAl service at a fair price. We have used…read morethem twice and both times they have done a great job! Highly recommend!

From the owner: Dukes Electric LLC is a trusted electrician business based in Wasilla, AK. We specialize in…read moreproviding high-quality electrical services for residential and commercial properties. Our team of experienced electricians is dedicated to delivering top-notch customer service and ensuring all electrical work is completed safely and efficiently. Whether you need a simple repair or a major electrical installation, Dukes Electric LLC is here to help. Contact us today for all your electrical needs.