I have called this company and I always get my answers I need…read more One visit was Saturday night 12 midnight and Mike was leaving Sunday morning for East coast. He fixed it all. If you need it done correctly they are you company.

I had this company out to repair My heating system. They had…read moreno idea how to get Heat to the house. So they charged me to rebuild my boiler system piping. After they completed that Work they came back and said all controls need replaced. I called them back out to say they would not work with me and put me on a Black list. So because they failed originally they would not complete their work. Very poor customer service and knowledge of boiler systems. I would not recommend this company to any future friend or family

Excellent service. I called for an estimate to install a generator. They came by that day and had…read morethe estimate the next morning. We scheduled the work for the following week and it was completed in less time than estimated. I'm very happy with the work and will not hesitate to call The Electric Company again.

Great work and service wonderful customer service. Very professional and curious the work was…read moreexceptional. They took the time to explain things to me where I would understand them electrical things is not for me. The service was timely and cost efficient for what needed to be done in my home. Yes I would highly recommend this company if you need electrical work done they are the experts great job.

I called Long Family Electric to get a quote on a transfer switch installed. They came out and…read morewithin a few days I had a quote for my review. I ended up selecting them to put in the transfet switch. They did a great job and answered some questions for me as they went about installing it. When they were completed with the install, they walked me through transfering my power to generator power and ensured I was comfortable doing it on my own. Will hire Long Family Electric for any future jobs!

Work in my home recently required that an electrician install an outlet and specific breaker type…read morefor its required purpose. The electrician arrived promptly at the scheduled appointment time, was very pleasant and professional. He completed the job in less than two hours . Before he left he explained what he had done and said a municipal inspector would verify he work at a later time. We appreciated his friendliness and professional approach.

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!

I appreciate that they called me the day before to confirm the time of day; and their driver called…read morewhen he was on the way. Larry, the septic technician, was polite and friendly and cracked several jokes. When he got to the house he confirmed the location of the tank and told me he would come to the front door when he was done. He finished and put everything back as it was. He then came to the front door explained what he had done and how my septic system looked. He gave me some literature on septic system maintenance as well as a sheet explaining what he had done and the condition of my system.

COMPLETE RIP OFFS! I called for a pump today during regular business hours. They want to charge a…read more$250 after hours fee during regular business hours. Talk about ripping off your customers. They were my regular service until today. I will be taking my money to a business that doesn't rip off their customers. How does this guy sleep at night? They called this highway robbery back in the day!

Dave is great in a bunch of ways. First, he's extremely competent. He'll do a great job. Second, he…read morehas some brains and understands what you're trying to do. He will work with you and make reasonable and good suggestions. Third, he will save you money. Lots and lots of money. We had an old water heater that went out, which was a real problem because we have baseboard heat. So, we really needed a water heater. We had a quote from our heating company and Dave said he could beat the quote. He got us a continual hot water heater, installed, for about $4K less than what we had been quoted. Work was top notch. We have hired Dave for several projects, not the least of which was replacing the hot water heater. A major project was renovating our garage. His work was great but a lot of it was during the winter, which meant that there were a number of people who were calling about heaters and issues with their house affected by the cold. When we needed a hot water heater, our work went to the top of the list. When it's January and some of the garage needs to be finished, work for others that is really important in the Alaska winter (like water heaters and other issues) went to the top of the list. I suppose I could bitch about that but I also recognize that the time line of my garage being finished isn't a matter of life and death. Fixing someone's heat or hot water or other matters can be life or death in an Alaska winter. I figure it's better to have a really competent handy man with a conscience than making sure my garage is his A#1 priority. So when his timeline for finishing our garage gets delayed because he's fixing the heat on an elderly couple's house, I don't worry. All in all, Dave's done excellent work. He's also been completely up front and 100% honest and done a great job. I've recommended him to friends of ours who are older and need real help because I know he will do a competent job and be honest about his services. That is, I know he will do a good job and I don't have to worry about him overcharging them. My wife and I are already discussing our next projects with him. I don't know if I can give a higher recommendation than that.

Great service and great repair. Good communication from start to finish. Reasonable pricing…read more Definitely recommend.

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!