Whomever we spoke to on the phone and in person had no idea what they were doing!! Never told us we…read morehad to prepay for the part from Anch, then got the wrong part #. It took 3 days to get the part because of this idiot and I've had no hot water for a week trying to get it taken care of. They need someone with common sense and customer service, not the idiot we dealt with!!

I've gone there a few times and have not been satisfied with your customer service. This last time…read moreput me over the top, I stood there for about 10 to 15 minutes, I understand you were busy, but the girls that were helping the one customer that just walked out walked right by me a few times and no one even acknowledged I was there. No "we'll be right with you sir", or nothing. There was another "clerk" that was filling an order he recieved on the phone, but you should try to help people who want to spend money at your store that need help too!!! I am going to try to find supplies at another place, yoiur in store customer service sucks!!

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!

From the owner: Our team has 30+ years of experience to bring their customers professional services, expert advice…read moreand competitive rates.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

Needed a furnace repaired and some other repairs done for the sale of a home. They were prompt,…read morecourteous and were able to schedule me on short notice. Appreciate their professionalism.

Jared was on time if not slightly early. He was professional and answered my questions.read more

A frozen pipe burst on Easter Sunday in our rental unit. I called the emergency line and within the…read morehour Zach came out and fixed the issue. Couldn't ask for better or faster help! Definitely recommend!

Friendly customer service and quick response. Technician was friendly and found the issue quickly…read more Prices are a little high ($370 for a control box that is $110 at Lowe's) for something that is plug and play installation. I paid the $600 bill and appreciated the service.

Wouldn't recommend. The plumber who came left a mess and damages, never apologized and was rude…read more Gave different time when he'll arrived and was late. Won't be seeking their service.

: HVAC system maintenance Technicians quality of work was…read moregood. Not a fan that I wasn't informed of him replacing my back flow valve and fill valve without asking me. $400+ in parts Not as punctual as they used to be when I worked along side them in the industry. Their new pricing is absurd and I can't fathom how lower income families could afford a scheduled service call let alone and after hours emergency. I don't leave any reviews ever but this one seemed worthy

They did a good job on my boiler replacement. They are in high demand and do good work.read more

From the owner: "For over 40 years Residential Plumbing & Heating has been your go-to source for all you HVAC and…read moreplumbing needs. We stand by our work and are available for emergency service when you need it most. Call us today for service. Est. 1981 Licensed and Insured Family Owned and Operated"

This is one of the most highly reputable HVAC businesses in the Valley. They installed our Trane…read moresystem and have performed preventative maintenance as well. We had our first issue with our Trane furnace (10+ years old) right before Christmas and they responded quickly. The technician was very knowledgeable and friendly. He was even careful to cover his shoes before walking thru the house. After about an hour, he had everything fixed and working as designed. Dispatch was also friendly and knowledgeable based on the information I provided. Very reasonable rates and exceptional service!

From the owner: Bowker Mechanical is dedicated to providing the best possible solution for your home or business…read more You can count on us to provide you with a system and solution that fits your unique needs. We have installed many systems in this area and have earned a reputation for doing the job right the first time.