Nathan did an excellent job . I sent him a picture to him late afternoon, and he was here in th e…read morenext morning.

Nathan is very responsive & professional, repaired a plumbing leak & adapted piping to prevent…read morefuture issues. Excellent work!

Clint is a rockstar. After I had two separate companies came out to our house and say we were good…read moreto go, our problems continued. Clint came to the rescue and had the problem resolved quickly. Clint was knowledgeable, informative, and helpful. Thank you Clint!

Great team. I worked with Clint and his coworker, and they were both very professional. I contacted…read morethem yesterday for a residential issue, and they were able to come out the very next day, which I really appreciated. I believe they mainly take on commercial jobs, but they still made time to help me quickly. They were efficient, friendly, and their prices were very reasonable. Highly recommend if you're looking for honest, quality work.. guys like them are hard to come by.

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

Whomever we spoke to on the phone and in person had no idea what they were doing!! Never told us we…read morehad to prepay for the part from Anch, then got the wrong part #. It took 3 days to get the part because of this idiot and I've had no hot water for a week trying to get it taken care of. They need someone with common sense and customer service, not the idiot we dealt with!!

I've gone there a few times and have not been satisfied with your customer service. This last time…read moreput me over the top, I stood there for about 10 to 15 minutes, I understand you were busy, but the girls that were helping the one customer that just walked out walked right by me a few times and no one even acknowledged I was there. No "we'll be right with you sir", or nothing. There was another "clerk" that was filling an order he recieved on the phone, but you should try to help people who want to spend money at your store that need help too!!! I am going to try to find supplies at another place, yoiur in store customer service sucks!!

Needed a furnace repaired and some other repairs done for the sale of a home. They were prompt,…read morecourteous and were able to schedule me on short notice. Appreciate their professionalism.

Jared was on time if not slightly early. He was professional and answered my questions.read more

my shower turns cold is any hot water in the lower level is being used. This is new I have lived…read morehere for over 40 years and this is new. After testing the water temperature both up and down his solution was not to use the hot water on the lower level when taking a shower! And if I had not already thought of that. That cost me almost $200.00

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's…read more Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week. Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now). Do yourself a favor and find a plumbing company that keeps their promises and follows through.

I had this company out to repair My heating system. They had…read moreno idea how to get Heat to the house. So they charged me to rebuild my boiler system piping. After they completed that Work they came back and said all controls need replaced. I called them back out to say they would not work with me and put me on a Black list. So because they failed originally they would not complete their work. Very poor customer service and knowledge of boiler systems. I would not recommend this company to any future friend or family

I have called this company and I always get my answers I need…read more One visit was Saturday night 12 midnight and Mike was leaving Sunday morning for East coast. He fixed it all. If you need it done correctly they are you company.

A frozen pipe burst on Easter Sunday in our rental unit. I called the emergency line and within the…read morehour Zach came out and fixed the issue. Couldn't ask for better or faster help! Definitely recommend!

Friendly customer service and quick response. Technician was friendly and found the issue quickly…read more Prices are a little high ($370 for a control box that is $110 at Lowe's) for something that is plug and play installation. I paid the $600 bill and appreciated the service.