Called these folks for an estimate, bathroom and kitchen remodel…read more Made an appointment for Saturday 4pm, no one showed up. Called again next day, was told he forgot to put it in his calendar. (Things happen no big deal) So I made another appointment. I have a 80' wide 20' deep driveway only one truck in the driveway with all that room and the estimator parks so close to the truck that the tenant can't open a door without hitting the estimator's parked truck. I said to him "Nice park job", probably hurt his feelings. We get to the apartment and he tells me what a good job they will do. After about 30 minutes he says he would get back to the office and email the estimate. A week goes by, nothing. So I call BE HAPPY again, a lady answers the phone and I ask where is my estimate? She says she would pass the info on to the estimator and to wait for a call. Another week goes by, nothing. I call again and a lady answers the phone and asked what kind of work was to be done. I tell her and she says that's a time and material job and we don't do estimates for that, I say then why did you come out and do the estimate? She says, "Oh there was an estimate done?" I say yes. She says I'll have someone call you. A week later I call and ask for a manager or owner to call me or I will have to write some negative reviews. How can any one run such a disorganized business. Talk the talk, but they don't walk the walk.

Excellent customer service. Good value with professionalism…read moreand integrity . Definitely recommend them for lawn and landscaping.

I used to do my own stuff, when I was financially struggling…read more If you are financially struggling...well...go to home depot and do it yourself. If you have time and its the summer, I'm not so struggling anymore. I work a little extra at my job to pay for good work from a professional. Central Plumbing and Heating are on my short list, along with: Big O's Spenard Builders Supply and Young's Gear. Mike stopped by and brought some rickety plumbing issues created by me 12 years ago, up to standard. When you are out of town at work and your family is at home at minus 30.... you tend to worry about the quality of your own work. Very fast, Friendly, Clean work, minimal mess. and humor from an old guy. ( I'm old, I can say that) Thank you Mike for a great service call. loren

Have purchased lots from Central Plumbing and The Warm Guys over the years, but our new Hearthstone…read morefireplace might be the last... Purchased a new Hearthstone Champlain fireplace last year while building a new cabin. After install, have always had problems getting the unit to stay lit and being controlled by the remote thermostat. Had worked with main tech at Central many times and heard that the Maxatrol controller was known to have issues. I have called Maxatrol only to hear that nothing is their fault, they only build interfaces and remotes to Hearthstones specs. Have called 2 different phone numbers for Hearthstone, and neither is an active number. One gives a recording that customers need to contact the dealer that sold the fireplace, and no way to leave a message. I emailed Hearthstone at the only address I can find online and have never heard anything back. I continue after many months of calling in when I have time, of still not having a fireplace working correctly that we rely on as our only heat and paid Thousands for. The issues are this: 1. Hearthstone does not allow customers to talk directly to their tech support 2. Hearthstone does not provide actual manufacturer training for the dealers employees. 3. Central Plumbing will not cover anything on a warranty and wants me to load up the 300 pound fireplace and drive it to their store, over 100 miles round trip. 4. Central Plumbing knew of issues with the Maxatrol controller, but still continued to sell those models of the Hearthstone fireplace, without any warning to the consumer. 5. Have called multiple times asking for the Owner to contact me, not for technical support, but to make sure that the person in charge of ordering products and communicating with manufacturers knew of the problems a customer was having and not being happy with their company... So far I was wrong. Needless to say I do not believe I am buying, or recommending, a Hearthstone fireplace in the future, or buying, or recommending, Central Plumbing, unless they actually start helping to support a product they sold.

When you're dealing with an emergency sewage backup, every minute feels like an hour. I called this…read morecompany at 3:25 pm expecting to be put on a long waitlist, but to my surprise they had a technician, Isaac, at my door by 3:45. That kind of response time alone deserves five stars. From the moment he arrived, Isaac was professional, calm, and clearly knew what he was doing. He quickly diagnosed the problem, explained the situation in plain terms, and immediately got to work. Within an hour, our pipes and lift station--completely backed up--were fully unclogged and running smoothly again. What impressed me most was not just the speed, but the thoroughness and care. Isaac treated our home and situation with respect, making sure everything was handled properly and that we understood what had been done. In a stressful moment, he made the entire process straightforward and reassuring. If you're ever in need of drain or sewage services, don't hesitate to call them. It's rare these days to find a company that responds this quickly and delivers this level of quality. I cannot recommend them highly enough.

They were great fixed my problem very professional and fast great work. They left the area very…read moreclean when they were done working.

We had a clogged drain and they showed up within an hour and half. The price was very reasonable…read moreand the staff and technician was very professional and pleasant.

My mother used this company to get her septic pumped last year. They did not pump the solids, only…read morethe grey water. So her system backed up, which turned into an emergency call to get it pumped months after the initial pump. They took no responsibility for not pumping the initial solids and told her the company had changed ownership so did not matter. A single elderly woman with a 1000 gallon tank backs up in 6 months? charged her 525$ to come and pump when it backed up. people make mistakes I get that but to not hear her out and shut her down like that is not good business. I do not recommend.

Jeff with Curtis Plumbing is wonderfully friendly and knowledgeable. I left a message after hours…read morebecause my furnace went out and he called me right back. He came out the house, did a maintenance checkup, fixed everything and stayed pleasant during the process. If you need heating and plumbing in Eagle River call them - they are the BEST!

Was not very impressed. We told him what we thought was wrong the first time he came out and he…read moredidn't listen to us and told us we were wrong. Turns out we weren't wrong and he came back and charged us an insane amount on his second visit to fix what we originally told him was wrong. It took him 15 minutes and it cost $120. Cost $300 total to fix something that should have been fixed on his first visit. Will NOT be using again or recommending to neighbors or friends.

no negative just positive love the company love the…read moreemployer especially Jerry goes out his way they definitely take their work and their customer service with a passion, I call diamond heating they came out whatever they were doing to my HVAC something always come up wrong, I always go back to Arctic 24 hours I highly recommend this company you won't be disappointed just give them a call, definitely a sucky New Year's beginning our HVAC heater went out we have no heater for two days the company definitely concerned about us they're trying to save us money waited on Monday not the weekend there is a so we waited till Monday they came, and took care of it and definitely educate us on our HVAC ever since we never have a problem.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

Friendly customer service and quick response. Technician was friendly and found the issue quickly…read more Prices are a little high ($370 for a control box that is $110 at Lowe's) for something that is plug and play installation. I paid the $600 bill and appreciated the service.

I'll never call them again…read more Rather unfortunate first and last experience with Rock Solid Plumbing and Heating. We requested a quote for them to come out and check our propane system to see if we can have a line plumbed up to install a heater register and they scheduled us, then they called the day of to let us know "we don't do that work or intend on getting the materials to do that kind of work". This is heating & plumbing. No worries, I'll give my money to literally any other plumber. It'll be an awfully cold day in you know where before I contact them again. Wasted my time and wasted my money by having me call out of work today so I could be here just for them to cancel my appointment. Terrible customer service. Maybe if they invested some of the resources they've invested into catchy commercials into their product this review would've been different. In order to better meet the needs of the community they should adequately market to their skills and services. You're not a plumber if you don't do basic plumbing work. False advertisement.

Requested a quote for a sink /faucet/ install in a new house. Got a quote the same day and…read moreplumbers arrived the next day and finished the job quickly. Very professional start to finish. Got the work done in the time planned and the whole setup is great. Second time I've used Boiler Man and both times I've been very impressed with the quality and value. Great local company. Mike Norris

Will not stand behind their work. Do not recommend them! They put glycol in my system. The glycol…read morestill gelled after a 50/50 mix. Should not have frozen with that mix. When a leak appeared in my system the tech who Said maybe the glycol evaporated. I spoke with the manager who said they cannot guarantee someone else came out to my house. I'm on their maintenance plan and explained , there's no reason for me not to have anyone else when I paid for the plan. And then continue to make more excuses to not stand behind his work. Then tried to charge for 4 hrs of work at 180 and hour and said I owe 1000 dollars. The tech was there for two hours that I have on camera. I DO NOT ENDORSE THERE COMPANY.