I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

Requested a quote for a sink /faucet/ install in a new house. Got a quote the same day and…read moreplumbers arrived the next day and finished the job quickly. Very professional start to finish. Got the work done in the time planned and the whole setup is great. Second time I've used Boiler Man and both times I've been very impressed with the quality and value. Great local company. Mike Norris

Will not stand behind their work. Do not recommend them! They put glycol in my system. The glycol…read morestill gelled after a 50/50 mix. Should not have frozen with that mix. When a leak appeared in my system the tech who Said maybe the glycol evaporated. I spoke with the manager who said they cannot guarantee someone else came out to my house. I'm on their maintenance plan and explained , there's no reason for me not to have anyone else when I paid for the plan. And then continue to make more excuses to not stand behind his work. Then tried to charge for 4 hrs of work at 180 and hour and said I owe 1000 dollars. The tech was there for two hours that I have on camera. I DO NOT ENDORSE THERE COMPANY.

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

Absolutely!! I can highly recommend the Plumbing &Heating Docs! Smooth communication, pleasant all…read morearound experience! Fair pricing and quality service! Give them a call ask for Richard you won't regret it!

I would love to review what a great job these guys did or what great price they gave me, but alas,…read moreI contacted them TWICE. No reply, guess they dont want or need my business, in any event that should show you the quality of the business they run.

I had my dryer vent cleaned by Air Duct Cleaning. Wow what a difference. I love my dryer…read moreagain!!! Fast friendly service. I'm going to get my chimney cleaned next. Recommend to all my friends and family. Margie - Anchorage, AK

This morning (12/22/20) my tenant reported the heat was out in her side of my duplex. It's been…read moregiving some problems, but until today I'd been able to get the boiler to come on. After calling other companies who weren't able to come out right away, Valley Mtn had someone available to send right away. The technician was very knowledgeable and helpful. I told him what it had been doing and what I thought was the problem. His quick diagnoses proved my presumptions wrong. He got right to work, chasing parts locally and getting the work done promptly. Sean was also friendly and personable, but worked hard and was diligent. I highly recommend Valley Mtn Services, and will very definitely call them the next time I have heating issues in my duplex. They are now my go to mechanical service.

Had the heater in my garage go out. I called Valley mountain; even though they're solid booked Dana…read morewas able to get a technician out to my house the following day. They were busy and running a little behind but Dana kept me apprised of the timeline by text. The tech, Tony showed up and had the heater working; blowing hot air in less than half an hour. He seemed very knowledgeable and he let me watch (from more than 6 feet away of course). Tony explained what he was doing, he was nice guy. It seemed to be a reasonable cost; I would recommend Valley Mountain

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!

Roy at BRS Services did a wonderful job. We had two faucets that needed to be replaced. He worked…read morequickly and proffessionally. We had purchased the faucets ourself. He removed the old ones and replaced with the new in only an hour and a half. Reasonable rates. We're glad we supported a small business owner. I will be recommending him to our friends.

Two years after installation of our standard drop-in sink, the caulking has failed in a 3-inch area…read moreof the sink edge, allowing water to seep into the particle-board base of laminate countertop. This has caused the base to swell and created a large bubble on the counter surface (under laminate). (Laminate was brand new and professionally installed.) I called Roy to discuss. He said the caulk is not under warranty, and went on to tell me that wear and tear can cause this to happen. I said, So there's nothing you're going to do about it? He replied, Things just aren't made like they used to be. Meaning: no. There is no intermediate solution; the counter ($2,000+) must be replaced and the sink and plumbing must be uninstalled and reinstalled. In my 40 years of home-ownership I have had only laminate kitchen counters, and I have never experienced this problem. (I'll add that I've had no problems with the disposal, valves or drains that Roy installed.) NOTE: BRS Services advertises as "Handyman Professionals," but Roy was quick to tell me, after I described the problem, that he specializes in plumbing and electric. Huh?