Best price in town. He is an older gentlemen, will take about 50% more time and does a great job…read more He replaced my 80% Rheem furnace with a 95% Rheem and it's night a day. I bought a Ecobee Wi-Fi thermostat and he came back and installed it for $50. He was without a doubt over $500 cheap than his competitors for the same exact unit.

From the owner: Local Plumbing And Heating. Serves Anchorage And Valleyread more

for Kyle M. (Plumber Extraordinaire)…read more I can't say enough good things about Kyle M. -- this man is an absolute Rockstar plumber. From the moment he showed up, he was friendly, polite, and carried himself with a level of professionalism that's hard to find these days. Kyle went above and beyond on every part of the repair. He explained what he was doing, talked me through options, and gave the most solid, honest advice I've ever gotten from a service professional. His communication was outstanding -- quick updates, clear expectations, no guessing games. The finished work was flawless. You can tell he takes real pride in his craft -- the quality of his workmanship is exceptional, and he treats your home like it's his own. On top of that, the value was incredible. His price was more than fair, especially considering the level of skill, care, and reliability he brings to the job. If you need plumbing work done and want someone you can trust 100% -- Kyle is your guy. Five stars all day!

Bid came in lower than other businesses. Friendly and efficient technicians. Got new furnace and…read moreeverything working great.

Nathan did an excellent job . I sent him a picture to him late afternoon, and he was here in th e…read morenext morning.

Nathan is very responsive & professional, repaired a plumbing leak & adapted piping to prevent…read morefuture issues. Excellent work!

The employee behind the counter was dismissive and couldn't be bothered to help me. I won't go back!read more

I just had the most horrific experience with a driver working from R & S Plumbing and Heating. I am…read moreliterally shaking from this man's lack of human decency. I haven't been to Eagle River since the new McDonald's was built. I've been pulling into their parking lot my entire life. So I wasn't expecting that they'd changed to two enter and exit lanes when I pulled into the suicide lane on Eagle River road. There was a car pulling out of the lot which blocked my view of the exit sign in my line of sight. So I pulled in beside them as they pulled out with plenty of room. That's when I came face to face in my little car to this plumbing van. The man pointed to the exit sign, now clearly visible beside my vehicle. I promptly made an "oh my goodness, I clearly didn't see that!" face before motioning, asking if he would back up a few feet and let me through. Common decency and compassion would dictate the following response: this woman didn't see the new sign, I'll just back up a few feet and let her safely pass. Now she'll know for future reference that the parking lot structure has changed. That is not what this man did. No. He crossed his arms and shook his head and decided I needed to learn a lesson. He refused to move the few feet it would have taken for me to safely enter the lot. Instead he forced me to backward into oncoming traffic on the busy main road through Eagle River. At this point I am flabbergasted that this man lacked all compassion and forced me into a dangerous situation because he simply refused to move. At this point I'm upset that I, a pregnant woman with my mother, was faced with gunning it to get to safety. At this point I'm absolutely baffled that he REFUSED to move a few feet to let me pass. It gets better! The man drove back around and waited for me to go through the drive thru so that he could yell at me! That's right. He looped back around, parked, and waited for me to come back out. So I whipped out my cell phone, took a picture of him, which he did in turn, and proceeded to leave the lot. Again driving the wrong way for sake of getting my picture. Which NO ONE else cared about or even noticed. And this man got out of his van and followed me around the parking lot to continue to yell at me. Needless to say, I left McDonald's shaking and in tears, under waaaaay more stress than is healthy. We will never do business with R&S Plumbing and Heating. This man is everything that is wrong society, forcing someone into a dangerous situation because he was too inconsiderate to step aside. I'm starting my day absolutely horrified and trying to calm down. My baby does NOT need this level of stress .

When I need our rental services they are always there with great customer service. From simple…read moreboiler leaks to diagnosing bad chip sets they have been quick to come out unless it's their busy season which is winter generally. I worked with the owner when building our new home and problems get addressed, and they find the solutions. There's always work arounds and we figure them out. I think their pricing is fair and if they installed it they warranty it. I get a text when they're headed my way whether it's our home or a rental of ours.

Woke up and found out my furnace had quit working at some point during the night. I called around…read moreand Extreme was able to send someone out that afternoon. Cody was able to diagnose and fix the problem. We were very thankful for him and to have heat again. Appreciated their prompt response and professionalism.

Jeff with Curtis Plumbing is wonderfully friendly and knowledgeable. I left a message after hours…read morebecause my furnace went out and he called me right back. He came out the house, did a maintenance checkup, fixed everything and stayed pleasant during the process. If you need heating and plumbing in Eagle River call them - they are the BEST!

Was not very impressed. We told him what we thought was wrong the first time he came out and he…read moredidn't listen to us and told us we were wrong. Turns out we weren't wrong and he came back and charged us an insane amount on his second visit to fix what we originally told him was wrong. It took him 15 minutes and it cost $120. Cost $300 total to fix something that should have been fixed on his first visit. Will NOT be using again or recommending to neighbors or friends.

It was -10 degrees this morning and my homes 3rd day without the boiler fixed. This company has…read moredone a terrible job in both service and accepting responsibility for negligence. After getting the boiler temporarily working 2 nights ago while parts were ordered to install the the following day, the plumber Bruce left the cover off the boiler after starting the boiler up. When I went out to check on the space heater in that area, I noticed the cover off and thought, "huh he left the cover off? Well he's the professional so I guess it's fine." I should have followed my instinct but thought that him being the professional must have known it was fine. Now that I reflect, he should have known better to leave the safety cover off operating machine. About 30 minutes after he left a pipe burst in the boiler room completely soaking the unprotected boiler. I talked to the receptionist and asked her to consider crediting the parts that need replaced due to water damage and that time while I paid the pipe repairs and original boiler repairs. She said she thought that was reasonable and would talk to the owner and Bruce in the morning. In the morning I got a call from the Receptionist, Cindy, stating that the owner said that everything must be paid in full and that Bruce was not responsible for the water damage to the uncovered boiler. She insitsted on payment right away for services. I requested the invoice first before I give my card over the phone. I didn't feel comfortable paying the bill without considering legal council. A few hours ago, I received another call from Cindy saying that the owner said that until the bill was paid in full, they were not going to come out today and fix it. I asked why they would hold my heat hostage and pay for services that haven't even happened yet? She said they had the part I needed and wouldn't install it until I paid. Again it is below zero, we have been relying on wood stove and electric space heaters. We haven't slept more than 2.5 hours at a time at night to ensure that house was heated. This is a moral issue that this business wouldn't accept accountability for an issue that could have easily been resolved. I have a new company coming out today and should have heat tonight. Wish I would have went with them to start with. And it turns out the part that K&L said cost $640.00, actually costs $380.00