Our house's boiler was courteous enough to fail in summer. Since my prior HVAC guy had retired, I…read moreneeded a new one. I called Anchorage Plumbing and Heating based mostly on their shop being nearby. I was told they'd arrive late that afternoon and to expect the emergency labor rate of $240/hr. Everett was at my home in about four hours. He quickly diagnosed a faulty expansion tank and valve and replaced both with new parts from his van. He also performed routine maintenance and said my older boiler probably wouldn't need service again for a couple years. Everett worked for over an hour but only charged me $160 for labor plus $200 for parts. I was really pleased with his professionalism and the final cost. Anchorage Plumbing & Heating gained a repeat customer in me.

Finding a good plumber is as important as finding a good primary care provider or car mechanic…read more We have owned our house for over twenty years and over the last several years we needed to replace our water heaters and most recently our boiler. This team is reliable, available, does high quality work, and the price is in line with any other plumber. Their team is a good mix of seasoned experts and newer staff showing their commitment to continuous development of their work force. We also upgraded our countertops and needed help hooking up the new sink and stovetop. The finished product looks and works great.

Called to get my furnace cleaned and water heater checked, person working the phones was super…read morehelpful and booked my appointment. Asked about cleaning out my water tank (my friend did theirs recently) and they suggested that since there wasn't any discoloring/rust in my hot water, it would not be a good idea due to the age of my water heater and that it has not been done since I owned the house (six years). They are so busy it was booked out two months! Would be smart to book early with them. Two technicians arrived wearing masks and respecting social distancing. Once they serviced my furnace and water heater, they gave me a detailed report and cleared me for the year. It is really refreshing not to be upsold. I will be using Moore's Heating again.

I've never had my ducting cleaned by this company. Today they were in the house for 5 hours…read more Unfortunately there were many messes that were not cleaned up. Including drywall on my daughters blankets, on my bed, metal shaving on carpeting, large sharp metal pieces in our laundry room. It's sickening as I have two young children one who is still crawling. They are all over the downstairs. Called and was promised a prompt call back from a manager but hours later and no phone call.

I am out of state and the tenant at my property reported leaking pipes from the walls…read more Don went over right away and accessed the situation and he could have easily started opening walls and doing all sorts of repairs. He did not. The service was exceptional and the bill was way less than I expected! It is hard to find the high level of honesty and work ethic that I experienced with McCann. I am so impressed with McCann that I will have them on retainer on any property I own. And highly recommend him. Thanks again Don!!

Don was great. He was at my house within 30 minutes of my call and didn't mind me shadowing him…read morethrough the visit to learn/help troubleshoot. He was very patient in explaining his thought process, as well as how things worked. He even walked me through a later problem I had on the phone. All-in-all great service - will definitely use again.

I don't usually leave reviews but I'm throughly impressed with my service. I will be using them for…read moreall my future plumbing and heating needs. First they were able to get me on the schedule same day for a leak repair. I was a little surprised that I had to pay a fee upfront for the call out but I figured lots of service business ask for deposits so I decided it was fine. Second the front desk called me to let me know my technician was going to be a little past our scheduled time. Then a few minutes later my technician called to let me know his eta. They also sent me a text message with his picture and name saying he was on his way. Third my tech Peter let me know what he was doing and why. He was very thorough in finding the source of the leak. He was very friendly and knowledgeable. I will definitely be requesting him for all of my future repairs. Fourth I felt the service charges were reasonable especially for the amount of time spent. Apparently they use a flat-rate pricing module instead of charging by the hour. I appreciate that as looking for a leak can be a lengthy process

we scheduled so had apt on books they said be there between 8am-noon & called 4 times saying…read morerunning late then to try to reschedule us I was like no we'll wait then guys on the way etc when the guys on the way phone call happened was another hr. They have 30 day warranty we had them come out in June end of July noticed same leak our clogged drain still same problem looks like they just sprayed sealant on leak & the drained pipes had roots etc but yeah had someone else come look still not drained sink backing up etc. now beginning of Aug call it'll be 320$ just to come look & they keep mentioning warranty which I get it but it's literally exact same problem like clearly shit job. It's barely over 30 days & we spend 900$ the first time so taking my business elsewhere. Also the lady kept making me feel stupid like well it was June like That's so long ago couldn't possibly be there fuck up.

I used to do my own stuff, when I was financially struggling…read more If you are financially struggling...well...go to home depot and do it yourself. If you have time and its the summer, I'm not so struggling anymore. I work a little extra at my job to pay for good work from a professional. Central Plumbing and Heating are on my short list, along with: Big O's Spenard Builders Supply and Young's Gear. Mike stopped by and brought some rickety plumbing issues created by me 12 years ago, up to standard. When you are out of town at work and your family is at home at minus 30.... you tend to worry about the quality of your own work. Very fast, Friendly, Clean work, minimal mess. and humor from an old guy. ( I'm old, I can say that) Thank you Mike for a great service call. loren

The customer service and expertise that we have experienced at Central Plumbing & Heating this…read moresummer has been phenomenal!! Do I really need to update my five star review to be another five star review?? Probably not, but it's worth it in my book when they're so ridiculously helpful and all around awesome to work with! Earlier this summer, we purchased everything we needed for gas heat and a wood stove for our new workshop build at our house. During our research and pricing, we were told about an annual sale, so we put it on our calendar and purchased everything earlier than we needed to. Saving money is a good thing! As we were finally getting to installing the beautiful wood stove and opening boxes, an 18" pipe was dented and I was so worried they wouldn't replace it... however they did without question. They were so apologetic for not opening the box before they sent it home with us and causing us inconvenience. We got everything installed and decided we wanted to add some extra support and brace the pipe on the roof. I called to get a quote and availability; they had what we needed in stock and were also cheaper than what Home Depot had on their site and we didn't have to wait two weeks for it to ship. We walked in and were greeted by both first and last name... AWESOME! There was playful banter back and forth and all was wonderful. We walked out with what we needed, a 5% military discount and smiles all around!

The short and sweet: excellent customer service and communication, very long waits to get an…read moreappointment, good warranty on service, underwhelming experience and performance, high priced that is probably the going rate for Anchorage. I have had them come and do three different jobs: annual maintenance on a boiler, service inspection on an ERV/Home ventilation system, and quote to replace an HRV/Home ventilation system. The annual maintenance on the boiler was a little problematic. Making the appointment was easy, they are really quick and efficient about the booking process. The plumber showed up exactly on-time and communicated when he was en route. The plumber identified a faulty expansion tank and offered to replace it immediately. All good experience to that point even though the price was a little high. After he completed the work I found that he left a valve in the wrong position, turned down my boiler too low, didn't change out the back flow preventer (which leaked when the water supply was turned back on), and my in-floor heat controller was in an error state due to a bad sensor that he never caught. I called them back after he left (and a friend who knows boilers took a look at the work). Diamond at least sent the plumber back out a few days later to inspect and correct the issues at no extra cost. Grade A customer service, grade C for the plumber making the mistakes. I also had someone come and inspect my broken HRV system. The guy said it was too old and couldn't be fixed. What he meant was, "I don't feel like doing the work to fix it". After a few hours of taking apart and investigating I found the problem was a bad motor, found a replacement motor on Amazon, put everything back together and my old HRV system was up and running for $200. Diamond wouldn't even quote me a price to fix the HRV. I had Diamond send someone out to quote me a replacement cost for that same broken ERV system. They quoted me something around $5,000. As I stated, I was able to fix the old one for $200, so I didn't bite. The guy who came out to quote me for the replacement didn't really know the difference between an HRV and an ERV. Overall, Anchorage doesn't have many options for boiler/ERV technicians. I like Diamond's preferred customer program, that I get bumped to the front of the line if I have an emergency. If I lived in the lower-48 I'd probably look for another company.

Keith was our tech. Heat went out Sunday evening. Called Diamond. Said they would send someone…read moreout Monday. Keith arrived around 1:30pm. Temp indoors was 52 degrees. He checked out furnace and said old unit. Went to shop to see if he could get part. Gone more than 30 minutes. Got back and said this part better work. At 4:30 showed my husband broken part. Said couldn't weld or do anything to unit. I started calling multiple vendors in town to get new furnace installation bids. My husband took broken part to friend for help. When returned I'm on a second level up in our home and hear a screaming match in my garage. I walked down and tech was yelling at my husband- appeared to be getting very aggressive. I said why are you yelling at my husband? He said I have to get paid. I said you have a credit card on file-bill us. We asked him to leave. My husband took broken part to welder and Anchorage plumbing and heating fixed my furnace in a hour while Diamond had us spend miserably cold night in house with no heat. Temperature inside next am was 42 degrees. Stay away from this company. Our experience was brutal and they want to charge us $100 more for doing nothing except leaving us without heat. If I could rank them zero,I would. Terrible experience!

We recently had KLEBS replace our 21 year old Trane with a newer 2 stage Lennox model. Our Trane…read morehad a few repairs over the past 4 months and decided to replace it instead of dealing with a potential broken furnace in the dead of winter. The quote was $5,121 with military discount of 5% and the new Lennox took about 2 weeks to come in and another 2 weeks to schedule an install. KLEBS sent over 2 installers both named John and both were very cordial, friendly and expert technicians. We would recommend using KLEBS who serviced our original TRANE they installed in 2005 and will continue to have them service our new LENNOX furnace as well. A job well done, and much appreciate both John's knowledge and expertise!

Brandon with Klebs did a fantastic job for us. Had a broken pipe in the garage heater water…read moreeverywhere Brandon came over and shut the water off to the heater and arranged to have anew heater installed. Today John and John came and installed the new garage heater they all did an awesome job. thank you, Brandon, you John and John are truly very professional and great customer service. A great asset to Klebs. Thanks again Sincerely Rosie

So no one was available to work on my boiler after hours and when I got in touch with someone they…read moredidn't have experience with my setup. However they recommended Bill and they were right. Not only did he fix the issue with my boiler, he explained why it was malfunctioning on a timely basis for my tenants. He is upfront, kind, and very personable when making small talk. Definitely someone to call for repairs

Summit was great! He communicated via text to help diagnose what was going on, arrived on time, and…read morecharged a fair price. I had a second issue arise a day later and he helped me solve it myself over the phone! I will definitely call Summit Mechanical the next time I need a plumber

He did a great job installing our new shower valve. He will also work with your schedule.read more

I have used Handy Tom's Plumbing and Heating Since The Early 90's for all my plumbing adventures…read more He works with your schedule. He's Honest. His Rates Are Very Reasonable. I Highly Recommend Him For Any Of Your Plumbing Needs. Service Is Always Excellent And Professional. He Knows His Stuff

As recent as Feb 2024, I had major boiler problems in -20° weather in Anchorage. Living Waters was…read morethe only company that helped me. I was impressed with them on many levels. First, they were able to manage all my issues. They handled my broken boiler, burst pipes, thawing all of it! Jeffery was always so calm and informative on the phone and their technicians were extremely knowledgeable, helpful and patient. I feel so fortunate to now be able to count on this team to service my boiler/water heater needs from now on! You won't regret calling this company.

I tried several other companies, one of which strung me along for almost a month! Not so with…read moreLiving Waters. They were fast and professional with excellent communication. They came all the way to Willow to replace my on demand water heater. Thank you so much!