I hired a-z for a 3d landscape design with planting plan. He didn't see the property in person. All communications were over the phone, email, and text. I sent over site plan and measurements. I was very clear i wanted mcgee backyard, i even sent over a sketch. We had phone call to discuss other details and he said to send inspiration photos of firepit. So i did. First draft came and i was heartbroken that its not even closed to the sketch i gave. He followed the inspiration photos of the firepit. Just a little misunderstanding between us. But why would i did all the trouble of sketching the mcgee backyard and then just go with a firepit photo. Anyway he fixed it quick. i think 2nd draft includes more details abt planting plan. He put hydrangea under a full sun area. i once bought hydrangea from lowes and put it under full sun for a few hours and the flower turned crispy! His other choice of plants were not good. For somebody who is local and landscape company, i expected better choice of plants. So to help him, i got a complete list from local nursery and made a list of plants and trees that i like, i made it in word doc complete with photo and description like it needs full sun, evergreen or deciduous, fast growing and other information. I think that helped him too. The next draft came. There are no shrubs along the fence and concrete measurements were incorrect. the whole process were disappointing but i cant get a refund now. I actually asked after the 2nd draft to not send the 3d anymore and just charge me for whatever he had delivered, but he said he already worked on 3d. I think i paid 225$. but my time and frustration were priceless. Lesson learned, i should have asked for his portfolio or photos of his past projects. i ended up hiring a different person to do the job. read more