Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

Evan of PC Revive was very helpful with my computer issue. I had a twenty year old hard drive that…read morefailed on me about 15 years ago...I wanted to get the pictures and documents off of it; some of these dated back into the 1990s as I'd brought them over from my previous computer. Evan was able to recover all of the files and transfer them to a modern external drive so I had them back. It was a quick process, Evan was easy to deal with, and I'm very happy.

I had an issue on a very expensive desktop PC I had been trying to fix for a week. I gave up and…read morecalled Evan on Saturday evening. He was at my house by 9am on Sunday and had the problem solved completely by 10 am. Evan was knowledgeable, helpful, friendly and trustworthy. Great service!

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

My aging computer was making strange noises and I was sure I needed a new one. TCTS, in a single…read moreday, replaced the hard drive with a solid state drive, repaired my fan, cloned my hard drive and upgraded my machine (which I had been told couldn't be done) to Windows 11. I am beyond happy! You could not pick a better place to have your computer diagnosed and repaired.

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.

Good honest professional technicians with reasonable prices. They also respond on a timely basis.read more

This was one of the best service providers I've used. I called them because we got a new computer…read moreand I wanted to transfer the files from the old computers on to one another. They came the same day, almost within an hour. They even sat down to pet my dog in between the transfers! I would highly recommend these guys to anyone who is looking for tech help.

I have been using Tech Sense Solutions for several years. The technicians are superb at fixing all…read moreof my digital problems, both with my phone and my computer. I recommend them 5 Star Rating!!!

From the owner: At Tech Sense Solutions we specialize in helping individuals and small businesses that have been…read moreleft behind by the fast growing technology industry. By helping them make sense of technology offering services in West Palm Beach and Surrounding Cities such as computer training and maintenance, smartphone assistance, printer or smart devices setup and troubleshooting, online safety guidance, and custom digital marketing solutions. Whether you need in-home help, remote support , or expert advice, we make tech easy to understand, Our friendly, knowledgeable team is here to keep you connected and growing — one solution at a time in a way that make sense!

Best computer tech I have ever had the pleasure of working on my computer, tablets, androids , you…read morename it. Jack knows what to do no matter the situation. Friendly, knowledgeable, on time, reasonable rates. Helps with smaller issues over the phone. Thanks Jack.

This company has superior service! They always go above and beyond to help whenever possible... AND…read morethey come to YOU! :) I've received their in-person & remote support services (over the phone). Also, I've even used their emergency service (for an additional fee, of course, which I didn't mind because I needed the help). I've never been unhappy. I've had a couple of viruses on my computer, (at different times), and all of my information was restored! They take the time to explain things so I understand the work that is done. Whenever I've gone anywhere else ("big box" stores), they wiped my computer clean and *did not* recover my data, which did NOT make me happy. So, I will remain a loyal customer and will always make sure to use the Computer Guy of Florida for all my computer needs!

Proceed with caution. Murji who owns the company who is a very nice and knowlegable man. When in…read moretown great place for cmpany repair. i've been a customer on and off for I'd say 5 years. But today I called for information about my laptop which they did some work on. The jerk who aswered the phone gave me terrible information was rude and both extremely nasty and belligerent when i asked for his =namd and to spell it. Then starting yelling and hung up. I immediately called back, same jerk answered the phone attemped to get his name again and after several exchanges he repsonse wast "you want me to spell my name? It is F--K YOU" and hung up Really wow I would recommmend to speak only to MURJI of course when he is in town

Took my 14 yr old Toshiba in to have it upgraded: SSD, more memory and new battery and such…read more Really terrific service. They gave me a price and that was what I paid. Very nice and pleasant help there and they know their computers. The computer is revitalized. Can't recommend them highly enough!!!!!

The hinges on my work laptop was broken & to me it looked like an easy fix! Took it to geek squad &…read morewas told it would be 6-8 weeks & a almost 1k so I looked up a few different places and they all were quoting me ridiculous prices or simply saying I need a new laptop. I found this place on Yelp & sent them pictures of my laptop & they told me to bring it in. I dropped my laptop off & had a quote the next day. Unfortunately , they no longer work on individual laptop only corporations so I have to find somewhere new.

Wow. I called this company up because what I paid them for (emails not reaching intended person)…read more my emails were still not going through. The woman who answered the phone put me on hold for a few minutes, and then got back on the phone and said since I left an "unfair" review they would not offer their warranty services! I asked her if anything in my original review was untrue? She replied no, but that I had agreed to the $90. Yes I did, but that's like a tire company charging you more for a Jaguar tire vs a Hyundai tire for the same tire. It's price gouging and now it's blackmail for you to not offer the warranty you have to finish / fix the issue I paid your for unless I delete or change my review.. Shame on you - I hired someone else

Amazing! Santiago was professional and replaced my battery quickly. It is at the lake worth swap…read moreshop. Communication was great and I was able to replace my battery on my iPhone mini quickly.

Broken phone screen replaced and works and looks like new. Good deal, fast service. Thank you !read more