We were moving and driving our vehicles 800 miles out of state and our Traverse was running hot. This was just a couple of days before our trip when I called. This was the second place I called because the other place, as other shops, were too busy to take us in, as it was with this shop. I explained our situation to the receptionist and she said to hold on while she spoke with the mechanic (Andy). He said he would take us in! And they did, as soon as we arrived! He was thorough in his diagnostic and explained everything to me. Basically could not find the problem (he's not the only mechanic to do so, it's been an ongoing problem). He found a small leak coming from the radiator cap and said that might be the problem. So he ordered one and got it on. They charged me only for the radiator cap! What? After all the diagnostic work he did on it? I even asked, "Are you sure? After all the work he did?" And the receptionist asked him and he said he was sure. Wow, talk about service!
Highly, highly recommend.
5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money.
4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business.
3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it.
2* = Not so good. Would not recommend at all. Waste of money.
1* = How are they still in business? Stay away at all costs! read more