Excellent customer service by Max who opened the doors at 0757 and immediately was ready to receive…read moremy Amazon returns. This speaks volumes of his work ethics, loyalty to organization and duty to both the customer and to UPS! Job well done and thank you!!!

Dropped off a package at the UPS Store in Inverness. Clerk asked me if I'd like to purchase any…read morestamps and I said sure I'll take a book of 20. She did not tell me there was a $3.40 surcharge tacked on, and I did not see any notices about an upcharge for postage stamps. Normally a book of stamps would be $14.60 and I was charged $18. Did not realize until I was back home. You would think UPS would offer the stamps as a service since their shipping prices are already have HUGE upcharges and surcharges. Just my opinion!

Employees went out of their way to help me ship Amazon packages back to Amazon…read moreThis is my fourth trip over there in the last couple months and it's great to have customer service this good

se three knuckleheads thought I was doing just standing there…read more 10:49 AM. Decided against letting this obviously incompetent "employee" handle any part of my order. Refund complete. I understand the quality of employees in Citrus County is far below average and I try to be nice about their lack of professionalism. This is absolutely the worst UPS store I have ever visited. I will never use UPS again for anything.

Everyone there is so helpful. They always go over and above with their customers…read more They came to my vehicle to get my.package due to the fact I'm handicapped and it's hard sometimes to get around. I truly appreciate all that they do for their customers.

These women are great, sometimes I go in there I have 5 things that need to be done. They work with…read moreyou to get it done in the order it needs to. Prices are fair also. Most is cheaper than the post office.

Good place to drop off prepaid packages. Fast and easy. Convenient place to ship do all your…read moreshipping. Employees are very nice

I had the misfortune to have to go through Florida probate. The law firm representing me sent seven…read moredocuments through E-mail requesting a signature, and in two of the seven documents, they required a notary's signature as well. Being a retiree, I am without tech backup, and I didn't want to pay for Adobe Acrobat software to open a pdf file, so I took my issue to Pack and Post. Crystal and Donna took it from there. They were able to process my E-mail docs, open them up, print them, get all signatures, scan the docs again, and E-mail them back not only to me but to the law firm as well. I had pictured an entire day running here and there, and the whole process at Pack and Post took less than a half hour. The price was very reasonable, and I will go back again. This business is truly a gem in the Homosassa, Florida community. I highly recommend their services!

Excellent owner operator, helped w/ a heavy box, quick and friendly. Would definitely recommend…read morethem

Very easy to work with. Got a great deal on copies and other services. Would highly recommend…read more Friendly clerk who's willing to go the extra mile to help you.

The absolute worst. Matt came to my father's home to fix my late mother's antique grandfathers…read moreclock. He charged him $1,500 and it still doesn't work like it should. We finally had it fixed properly. Works like a charm and he even cleaned it. He charged my father just $260. Do not get your clock repaired my Matt!!!! You have been fore warned.

We have an antique Kitchen Clock that we had into another place to repair because one of the…read moresprings snapped. This other fellow did change the spring but ever since then the clock wouldn't run property. We took our clock to Matt and he gave us the history of the clock which was made in 1882. He made one adjustment and now the clock runs perfectly. Matt is very knowledgeable of clocks and in a heartbeat I would definitely take our clock back to him if we need any repairs. Very nice fellow!

On time, polite and careful movers! When they say affordable they mean it. I have used their…read moreservices multiple times and have never been dissatisfied or disappointed. You can tell this business is local and family owned. If you believe in going local and not gigantic corporate check this business out. You will be glad you did.

Do not recommend. Owner of company came out to do walk through/provide estimate and to make sure…read moreour items would fit on their largest truck - said he had been doing this for 15 years so he was 99% sure our items would fit. Turns out not everything did fit - about 20 boxes had to be left along with several loose items (step stool, vacuum, etc.). I am having to make a return trip to Florida with a rental truck to go get the remainder of our items. I called the company and asked for the owner to call me regarding this situation, and I never received a phone call. It is costing me money out of my pocket: a hotel room, gas, and my time to go get the stuff that they assured me would fit in the truck. It was a definite gross miscalculation on the owner's part. In addition, we sold two large dressers and an ornate saddle that we said we're going on the truck so we should have freed up quite a bit of room and it still didn't fit. (We did not add anything to the move once the estimate had been done.) The next issue was with the deposit - after the owner came and gave us the estimate, he asked me to stop by the office with a credit card to pay for 50% of the move. I went to the office and my credit card was declined twice - no idea why. At this point, I wrote them a check. When I returned home, I called the credit card company who assured me that the charges did indeed go through, and I was given authorization numbers for the charges. They said the charges absolutely did not go through, but as soon as I got my credit card statement, I looked and sure enough, we had been overcharged twice as the two charges did go through. The way this was handled seemed very much like a scam. Company did refund us for the amount of $3000 - the money came out even in the end. The good things I have to say are that everyone in the office is extremely nice and things were addressed in a timely professional manner. The people that actually physically moved us were wonderful and were compensated generously for the hard work that they did - they sent a good moving crew.