Purchased a floor model. When it was delivered, it was missing several shelves and drawers. The…read morefirst set of shelves were delevered to Franks and thrown by the UPS carrier and smashed when they hit the ground. The first set of drawers were too big, and now they are saying that since the fridge was discontinued, it is harder to get parts (news to me that it was discontinued). There was a lack of communication, and from my view, a lack of wanting to make things right. Finally got the drawers today, and one is cracked. We had to fix it ourselves.

I use Franks Appliance at my home and have had a great experience. Last week my older dad thought…read morehis fridge broken because he heard beeping in the area. Franks was out in record time. The technician realized it was the Smoke Alarm beeping, not the fridge. He changed the battery in the alarm and didn't charge for the visit. You can't beat service like that. Thanks to all at Franks for being great at what you do and for being great folks.

I prefer to shop local - had a very positive experience here some years ago. Very different…read morebusiness now - promises not kept, excuses abound. Very unpleasant. Edit to update: I called the owner, as requested - left a message which was never returned. Admittedly I only called once, and left hours I was working that one day - but this does not seem a puzzle which could not have been put together. However, to my amusement - I did start to receive unsolicited text messages announcing upcoming sales!!

Just completed the purchase and installation of all four of my kitchen appliances through JA…read more.Pricing was right compared to other stores . On the date of installation , they arrived on time and completed the process within an hour . I compare that to my last appliance purchase through one of the big box stores and it was like night and day .In addition ,they completed all of the paperwork for all of the rebates I would highly recommend them

Great prices and fast delivery! Take old fridge too! Saved me a lot of aggravations. Wahoo!read more

From the owner: Quality New & Used appliance sales, based out of Woonsocket, RI. Ovens, Stoves, Washers, Dryers &…read moremore!

BEWARE OF USING MARIO'S RECONDITIONED APPLIANCES INC…read more I'm thankful i always hangout near the oven when using it. Our oven was recently serviced yesterday by Mario's Reconditioned Appliance Inc because the ignitor died on it. So we used it last night for dinner and noticed an odd smell, we chalked it up to must be from the new part. As I'm using the oven today I'm like no something is definitely burning. Sure enough i open the broiler and boom there's a melted power tester, batteries and all just sitting there. An obvious fire hazard. My step father then calls them telling them this and here is the response from the 'owner' (person claimed to be owner using ' just in case it's not). "What would you like me to do? I'm the owner and I did the job, do you want me to fire myself?" Then the 'owner' proceeded to joke " Would you like me to cook you dinner?" Then even went so far as to joke "You think you're upset, I just lost a $150 tool." Those who don't know what a power tester is, it's a cheap small tool that beeps/flashes of there's power in something you touch it to, it costs about $20 for most higher quality types. Including pictures of the melted one and one that's pretty spot on from Walmart for $6 (if I'm able to include pictures). Disgusting how people can make so light of endangering an entire household. What if it was my grandfather starting that oven and then going back to his room? Sure i caught it before the was a fire, but what if I didn't, how funny would they find that then? People make me sick. Those were very unprofessional responses.

I called to ask for Mario to look at a leak in a mini split he installed for me. He never showed up…read morefor my appointment. I called and left a message. I received a call 4 days after the scheduled appointment to see if I needed help. I asked if I would get a quote before fixing the problem and he said he was going out there to fix it and charge me. He would only tell me if it was going to be very expensive. He came and did no fixing or repairs because he couldn't find the leak, was incredibly rude, and said nothing was wrong with it but has charged my credit card without any bill to follow up.

They service many vacuums and have sewing machines too…read more I've had my Oreck vacuums cleaned here over the years. They do a nice job.

Pretty upset. I paid $140 to have my machine repaired. The service was pretty awful. I was told it…read morewould take about a week to get back, unless they needed to order a new part. I called a full MONTH later wondering if I had missed a call or if they were waiting on a part, because it had been MUCH longer than anticipated and I hadn't had any updates on the status. The woman who answered was very confused, did not recollect me or my machine, and kept asking me if I mine was another brand machine, because she knew what was going on with a different machine. After hearing about what was wrong with the incorrect machine three times, I gave up. I figured I would get a call when it was ready, and waited another full month. At this point I was really antsy, so I called back AGAIN, and was met with the same cluelessness about my machine. She hung up and called me back to check on it after about 20 minutes of fumbling, talking about the OTHER machines and saying she didn't remember MY machine. When she finally called back, she said they were waiting on a new threader, which is fine, but honestly I had forgotten it needed a new one and wasn't one of the things I asked about when I brought my machine in. Another two weeks, and I got the call that my machine was ready. Finally!!! I brought it home, have had it for a week, and it stopped working AGAIN, as soon as I started sewing something. I am incredibly fed up, I would not recommend this place to ANYONE. I am going to call back about this, but do not have high hopes after reading other reviews. I really regret going here.

Christan arrived earlier than I expected and was extremely polite and determined the issue quickly…read more He gave me the cost and was able to repair. He showed me that my oven now worked and told me to call if there are any issues. Very happy that I can cook dinner now.

on the one hand i put in my order and then it took a month for them to tell me that the model i…read moreordered wasnt even on the market anymore (it was replaced with a near identical model but meanwhile my laundry was piling up and i was like "??????? did i just get robbed lol"). on the other hand, once they actually managed to obtain the washer/dryer i ordered, the guys who installed them and hauled the old ones away did a top notch job even though my dryer and washer are in a weird, tiny location upstairs. i would probably order through these guys again provided the u.s. government stops making imports impossible/unbelievably annoying and expensive

I was suppose to get a delivery yesterday of a refrigerator I'm assuming there was some…read moremiscommunications of my refrigerated being removed first and then bring it in the new one or should I say the replacement the delivery guy was rude he told me he doesn't have time I let him know that we were making a call to his boss can he pleas wait he told me his boss doesn't run him and he has s*** to do very unprofessional not kind that all customer service skills thumbs down once I called the store to let them how his employer was acting and that he told me he has something to do his boss then tells me while he has a wife he has to pick up his kids when that has nothing to do with me this is a job and you keep your personal life to yourself you don't bring it at work the delivery guy was super rude and very nasty I told them that they will be getting a review and this one isn't a good one and I don't recommend them their poor customer service skills I don't care if you use appliance place customer service is everything and so is a review and this is no stars for me Hope The VD was taking care of .

Moved into a rental property and whadda ya know, the fridge shits the bed on Saturday afternoon…read more Landlord says she'll order a "new" (refurbished) one but closed until Monday morning. After we throw out $100 worth of spoiled groceries and are living out of a cooler all weekend, 2 huge black dudes in street clothes and a giant Bucky's truck pull up in my driveway within the quoted timeframe. One of the guys is talking VERY loudly on his phone about the groin surgery he's having on Wednesday. Thanks, but no one wants to hear about your VD. Less talky, more move fridgy! Once they finally get to work, the old broken fridge is dismantled and brought out and the refurbished fridge is brought in, about 25 minutes total. The "new" fridge is functional but doesn't close all the way and doesn't have a tight seal around the door. But at least we can make it work. Aside from hearing all about that dudes crotch surgery, I'd recommend Bucky's from the little dealing I had with them.

Lao was very helpful finding me the perfect bedroom set and getting it delivered when I needed it…read more Awesome customer service! I'd refer anyone to go to the woonsocket location and ask for Lao.

From the owner: At ColorTyme, you'll experience a friendly neighborhood atmosphere coupled with community values,…read morewhich are hard to find at other rent-to-own and retail stores. All of our locations are franchised, which means each store is independently owned and operated by people in your community. We treat our customers like friends and neighbors when they shop at ColorTyme, whether you need to rent-to-own furniture, rent-to-own electronics, rent-to-own appliances or rent-to-own computers for your home or office.