frank is always great and honest. responds to outreach almost immediately. highly recommendread more

Frank had me put a deposit of just over $400 for a dishwasher part that he diagnosed was the…read moreproblem. When the problem ended up being a bad breaker, he avoided my calls when I asked for a refund, minus a restocking fee, even though he never had installed the part. I had used Frank on several other occasions and he had always been honest! Very disappointed with him!

Chris is one of the most honest people I have had to deal with professionally. He cares about his…read morecustomers and looks out for their best interest first. His prices are fair. He is a man of his word. He will arrive on time and do the job within integrity. We are proud to be his loyal customers. This "appliance expert" is the one you can trust! The Browns'

Fixed the dishwasher efficiently but tore up my pinewood floors and then didn't own up to it until…read moreI pushed him on it. Said I wouldn't even notice it after mopping, but it still noticeable. No padding or anything in the truck to protect softer floors?

I don't usually write reviews on Friday evenings -- but appliance repair techs don't usually come…read moreon Friday evenings!!! This is a great company, folks. So happy to be kicking off the holiday week with our working dishwasher. A wonderfully professional experience from booking to consult to scheduling the repair. They were the most responsive place we called and got us in the fastest. From there, everything went according to plan: the diagnosis, we discussed the price fairly vs. replacement, the part came in, they fixed it on a Friday night!!, and I am now delighted to have my beloved dishwasher back (we drove to Queens specifically for this model so I devastated that we may not be able to repair it). It's rare to find technicians of this caliber-- so if you are looking for an appliance repair, I wouldn't hesitate to call these guys! One side note: our son has a developmental disability, and the technician we had was absolutely kind and understanding and at ease -- and we just really appreciated it. Will call again when our next appliance goes on the fritz. Update: the igniter on our gas stove went out and we called them again. Another five-star experience with same day service at an affordable rate!

SAVE YOUR MONEY!!!!…read more Oct 2nd I called Neighborhood Appliance Repair about a refrigerator that was not cooling. Neighborhood promptly sent over a repair guy who didn't know what he was doing. After about 1.5 hours of being behind the frig, testing this and testing that...he walked to his vehicle and came back inside. He tested a few more things. Then a second trip back to his vehicle!! Finally, I asked, so what is the issue? He told me it was my wiring. I told him I didn't have an wiring done in my house. He clearly could not pinpoint the problem and blamed my wiring. My frig and all my appliances have run fine for the last 14 years so it was not my wiring. He went back to do a few more things and then said it was my relay. I said are you sure and he said no. He said everything else looked ok but he could not test the condenser. Honestly, I know he was guessing at this point. I paid the bill of $129 and he left. I declined getting it 'fixed' because the guy was going charge over $300 for the part and an ADDITIONAL $169 TO COME BACK AND INSTALL IT!! So, I ordered the EXACT part (the relay) he said was broken, replaced it myself and the frig still does not work!!! You CAN test the relay with a multimeter which he said was originally working....then all of a sudden that was the issue? Spending $129 for essentially nothing is a lot to swallow. He didn't see anything wrong with the frig, then said it was my wiring, then the relay was probably bad. How can it probably be bad? Either it is or it isn't! So, long story short, I'm out $129 for essentially nothing!! I did reach out to the company to talk about what happened and hopefully get a refund for the misdiagnosis of the frig but I did not hear back from anyone. Where is the customer service?? Where is the trained technician who can definitively say..."Yup, it's broken don't waste time' or "here is the issue!!" Never again.....if any company can send a technician out to you on a moments notice.....they are desperate for business and you will get an amateur!! Never again!!

I had a dryer that stopped turning and called around on a holiday to see if anyone could come out…read more I called A T Appliance and the woman who took my information was courteous and very helpful. She scheduled the tech for the same day. The tech was also friendly and fast! He not only diagnosed the problem but fixed it right then and there, at a very reasonable cost. I would definitely recommend A T Appliance to my friends and family, and will contact them in the future when needed! Great service!

Prompt, professional, and polite. Excellent service, reasonable price , had my gas stove repaired…read moreunder 200$

Josue the owner of this small business is phenominal. He was very articulate and diligent. His…read moreservices was nothing but pure magic. He gets the job done using all his skills even improving a manmade system to drain water from a 20 +yr old MayTag Washer Unit. Highly Recommended. Smithfield RI Resident

When we couldn't reach our trusted repair man my husband called Benny's Appliance Repair for…read moreservice on our washing machine which was working but leaking. We were given Josue's phone number and he came out. Charged us a home visit fee and then was vague about what was wrong and said he would charge us over $800 to fix. Turns out the part was $23 and our original repair guy fixed the leaky hose in minutes. What a scammer! Beware!!

Mike, co-owner with his brother I believe, has come to my house on 3 occasions to troubleshoot and…read morerepair a microwave, oven, and built in fridge. He did a great job, was very knowledgeable, and knew what each problem was the second he looked at each appliance. His rate is reasonable and he cleaned up after each visit. He seems very passionate about his craft goes into grave detail about what's wrong with your appliances. I've sought assistance from 2 other appliance repair companies in the past with no success. Mike and Roia Appliance are the real deal, plus they service Viking. Not sure what the last reviewer's, Angelica, issue was but it sounds suspicious.

I couldn't be happier with the service Mike provided. He arrived on time, fixed the problem…read morequickly, and was a very personable gentleman to boot!! I highly recommend Roia Appliance!

Immediate response to email from website gave instructions on how to prepare for the service call …read more Was late but answered phone and informed me of delay. Was all business worked 2 hours no breaks and resolved the issue.gave detailed explanation and was transparent on possible further repairs. Top notch service and I felt price was fair considering that we would have lost the equivalent if food was ruined

Finding a trustworthy and skilled appliance repair person is like trying to find an honest car…read moremechanic: brutal. But somehow I was lucky enough to find this place. I called them when my Bosch dishwasher gave the dreaded E15 error code. They gave me an appointment surprisingly fast, and the technician Ernie arrived exactly when he told me he would. He explained everything to me and showed me what was going on, and the cost of the repair was very reasonable. Ernie actually had to order a part and return a second time to install it, and I can't say enough great things about how professional he was. He called me the day before to confirm the appointment time. He showed up on-time. He was efficient. And he had a very easygoing demeanor. My dishwasher is working great now, and I'll be calling this place from now on for all my appliance repair needs.

What a stand up operation, which seems to be a rarity in this day & age…read more Our washer broke the night we came back from vacation. As a family of 5, that was a big deal! We called a few places & they were all scheduling days out. But not these guys! They came the SAME day! They quickly diagnosed the problem; a fried board. Got a price right away for the replacement part & labor & told us how long it would take for it to arrive. They called as soon as it came in & came back that day to install. When he put in the new part, it burned out right away. He found that there was a short that originated further down & that there was an additional board that was fried, making 2 in total. He advised that between the 2 boards & labor, it would cost more to fix it than to get a new washer & recommended we not fix it. He then said he wasn't charging me for the first board since it shorted right away & all I ended up paying for was the initial visit/diagnostic fee...that's it! I can't say enough how much I appreciated his honestly & the fact that he genuinely didn't want to see us blow money unnecessarily. He was friendly & genuine, & I will use them for everything going forward.

I used this company more than once and was happy not this time.I got ripped off.Did not fix the…read moreproblem at all and I called more than once and never returned my call it's obvious why.Don't use this company,NOT GOOD.Another company fixed it. BEWARE OF INSTANT APPLIANCE REPAIR. 401-213 9633 DO NOT CALL THEM..........