I recently used Familia for a repair/replace consultation for an ageing LG dryer. Matteo was…read morereally great. He kept me informed as to his arrivial time and was here within the promised window. He made sure I understood the issues and the repair costs and guided me to a replace decision..even though a repair would have been better for him money-wise. I will definitley use them again and recommend them without reservation.

We were having issues with our washing machine... we were able to find Familia Appliance Repair…read morethrough online search.... Mateo was responsive, after explaining what issue we have been having, Mateo tried to help me fix the issue over the phone before he came out to our home. We scheduled for the following day, When he came, he was very knowledgeable about the issue with the washing machine and fixed it in no time. I definitely recommend Familia Appliance Repair!

After spending about $10k on various appliances with Poirier, our $800 convection microwave from…read moreBosch died just 3 mout of warranty. After leading me to believe that they may help, Poirier never even made a note of our concerns on our account, and when I followed up, they simply told me to call he endless quagmire of Bosch customer service. Thanks for nothing Poirier. I might as buy off the web next time. Update: Poirier ultimately stood by by us and twice sent its service department to our home for repairs to the convection microwave, on its dime and on our schedule. This week the microwave works again. They have proven that they do stand apart, and that it IS worth it to buy from and support an independent, locally-owned business. Thank you, Poirier! Excellent customer service. Our faith and trust has been reinstated.

I scheduled a tech to come look at my broken dishwasher. They gave me a date but wouldn't give me a…read moretime. The day before they notified me that my window was 11-2p. I took off work to be home and they never arrived. When I called at 230p they said my window was 1-3p. At 4p I called and they said the tech was busy at the house before me and they could reschedule me 2 weeks from now. They are highly unorganized and unprofessional. Don't use them!

Great service! They responded quickly and were able to provide same day service to repair my dryer…read more Very fair pricing, would hire again!

Had a scheduled appointment took a day out of work and then received notice the appointment was…read morecancelled with no explanation!! Tried calling no answer and no other availability for an appointment so I wasted my time booking an appointment to have it cancelled with no explanation. Would never trust this company again!! Zero out of ten for customer service but an 11 of 10 for lack of service literally canceled within hours of the appointment sure hope they are sending a cancellation fee like they want

Bill is awesome! I would give him 10 stars if I could! He helped me troubleshoot over the phone and…read morewas able to come out right away so that all my food wouldn't spoil. He is kind and helpful and cares. Highly highly recommend!

Bill is reliable, knowledgeable and reasonable. He fixed an issue with my refrigerator and got us…read moreback and running in no time! I highly recommend Neighborhood Appliance!

They had clear communication, friendly maintenance personnel, and got the job done right after the…read morediagnosis. I will definitely be calling ABC in the future.

Our service was great! He replaced a part to fixing our dishwasher and he let us know that if…read moreanother issue arises that it could be another issue. We loved that this service could come during a weekend as a convenience for us working people.

I don't write a ton of reviews but my recent experience was so wonderful I can't help but post. We…read morebecame a new customer of Star Petroleum about a year and a half ago when they came out to service our Propane tank. The service team was so nice and they are so conveniently located that we decided to switch over our oil to them as well. We've been very happy with no complaints. Recently, just days before our vacation out of the country (of course), our oil tank spouted a small leak. We called to ask if we could patch the tank until we returned from our trip. They came right out and attempted to help with a short term solution. Because the small hole was right on the seam, it was not able to be patched. The team was so considerate and concerned about us being able to enjoy our vacation that they went above and beyond to help put us at ease. They were able to create a temporary resolution until we returned home from vacation and had their team coming out while we were gone (with my sister-in-law house/dog sitting) to monitor the situation and keep the hot water going with a small supply of oil sourced outside of the tank that they continued to refill. Every single person that has come out has been extremely helpful, knowledgeable, friendly, and professional. Once we returned from our trip we found out that the annual service fee we pay (I think it is in the $60 / year range - very reasonable) also enrolls us into a program called "Tank Guard" which is like an insurance on your tank. With the replacement of our tank, this program covers up to $2,000 on the cost! It was truly the silver lining to an almost disastrous situation! Throughout this ordeal, I cannot speak highly enough on how considerate, accommodating, and supportive Star has been to us. Without their hard work to put us at ease, I don't think we would have even gone on or enjoyed our vacation but, because of the stellar team at Star, we enjoyed our trip and came home to good news about our oil tank replacement. Couldn't have picked a better oil supplier!! We are very, very happy customers!! Thank you guys for going above and beyond - it shows that you see your customers as people first and it makes all the difference!

After 16 plus years of. using them I had a problem so they sent out an agent who had…read more around 2 yrs experience to fix. Needless to say he did not know what he was doing. I ended up going to someone else. Consider using another Company.

Excellent service! Timely ,friendly, professional…read more Fixed refrigerator door in short order! Highly recommend

Second time I have used him and find him to be very high for any type of appliance repair. He came…read moreout to repair LG ice dispenser door flap and didn't have the longer screw needed to fix it. You can buy machine screw assortments on Amazon for $20. I offered my bag of assorted screws but didn't have the right size to do it properly. I drove down to Ace to get the right size screw but by the time I got back he had forced it with a mega screw he found in my supply and did not use the offset so if it breaks again it will not be fixable. $175 dollars. Will never use Allstar ever Again.

Chris Johnson was very helpful in the repair of our Maytag front loading washing machine. He also…read moreanswered my text right away unlike so many others who never even bother to get back to you. Chris is the guy to call if you have any appliance needs! Thank you, Chris Mary Shilonski - Berkley MA Phone no for Chris or you can text him 774 254 6615

Chris was wonderful in fixing our fridge. He was timely and had good prices. We highly recommend…read morehim for your appliance repair needs!!