From the beginning to the end of our frame less shower door problem the staff made it simple and…read moreeasy to get it fixed. Michael the technician was really sweet, super knowledgeable and went beyond what we expected to make it that our door worked perfect. Really relieving when we shower now and it was inexpensive! I would recommend them with no reservations!

Had glass door swing door installed in March of 2021. Had some problems right off the bat and…read morecompany returned and said they fixed it but in reality it was a temporary fix. 6 months or so went by and we noticed the door was rubbing a bit when it closes. No biggie thought it just needed an adjustment. Saved doing the adjustment for ourselves during a slower time of year and figured it was something minor. When that time came we found out the original fix they did was just a patch. They used some rubbery glue type substance to fix it. See photos. Anyhow called the company and asked them to come out and fix it. Cheryl said they no longer work in Nevada for smaller jobs and to call someone else. Said door was out of warranty. I explained I realize we should have originally called you right when the problem started happening again and am willing to pay for the repair this time but still no go. Got the we are just too busy to do any small work in your area right now and she said that was coming directly from the owner after she explained to him our issues. Moral of the story is had it been repaired/adjusted correctly the first time we wouldn't have had this issue down the road. Company said they no longer do "small" work in Nevada as well.

a strong yes recommendation! Accommodating, high quality and very competitive prices.read more

We needed to replace broken glass in a sliding glass door urgently or risk fire insurance…read morecancellation. We contacted another glass company who after the estimate extended their timeline by a month. Mack's Glass came through in a short window of time at half the cost.

We bought doors a number of years ago to update the doors in our home from the 1980s. One of our…read moredoors settled years after the install and it wasn't latching properly. We called up Monika and her team to see if they could come help us adjust it so that it would close properly. Not only did they come out the same week, but they did the adjustment for free! Amazing service!

My closet doors are installed, but I wish they weren't. My wife and I were promised custom closet…read moredoors with 3D laser measurement. When the installer arrived to take the measurements, he pulled out a tape measure. Confused, we followed up with Monika and were told that the 3D technology is only used for customers with swing doors. My contract specifically said that laser measurement was included, but that wasn't delivered. Install day: - 1 door was painted the wrong color and had to be sent back - The 3 other closet doors were hung crooked - The installer damaged my floors by screwing in guides rather than using the adhesive option we were promised and left gashes in the flooring when bringing the doors in - A 4.5" unfinished trim board (which Monika never discussed with us) was installed across the top of the closets When my wife asked the installer about these concerns, he blamed Monika for not communicating with him better. While he did apologize for the door being the wrong color, he tried to convince my wife that screwing the guides into the subfloor was the optimal approach and that our flooring contactor had lied to us when they suggested not to screw into a floating floor, but he agreed to come back the next day with adhesive to fix his mistake. After sending an email to Monika documenting these problems, she offered to reduce our remaining balance and promised to send the installer back "until we were happy." Install day 2: - I called to check in on the progress and my wife let me speak with the installer. He skirted the issue of the crooked doors by blaming the existing closet framing. I acknowledged that my house isn't perfectly square and achieving perfection wasn't possible but I asked him to get it as close as he could. He responded, "I can see you're going to be meticulous about this so I can just leave the guide with the tape and you can do it yourself" - which felt like a complete lack of professionalism - The adhesive tape is clearly visible under the guides to cover the screw holes in my flooring that went unpatched - The doors are still not level with visible gapping - Sawdust kept forming as the doors were opened and closed because they drilled the door pull holes all the way through and forgot to put hardware on the interior holes. Hardware had to be delivered the next day to fix this issue. There was nothing that felt "custom" about this experience and it definitely wasn't a "one day" project. Monika made apologies, but that doesn't change the lack of quality in the doors, the misleading website claims, or the exhausting install issues.

We purchased a front door and we just love it!! Thank you Tracy for helping us pick out the front…read moredoor!! And the install was flawless thank you to the 2 installers ( sorry I don't remember their names ) Ty hey were on time , polite and did a great job with the install !! Great job

We had a great experience with Rocket Doors. In fact after sending out several inquiries when…read morelooking for a company who could replace our front entry door, Rocket Doors were the only company that responded. AND, they responded promptly. Their sales person, Mike, was informative and not in the least bit pushy. Their administrative staff was beyond efficient. Their crew that installed the door was amazing. The door itself and the hardware are solid. To top it all off the owner comes by personally to double check measurements. I have absolutely no complaints and am extremely happy with our door. Thank you Rocket Doors!

Had some issues with key they cut not working, but they went above and beyond to make it right.read more

Never heard from them after the estimator came out to give ideas for a new front door and…read moresurrounding windows! I wanted to stay local and support their business but I guess they didn't need my business! On to the next!

We are very impressed with this team. Their service and professionalism is second to none!read more

Fair pricing, great communication, and the final work product was very high quality. Will…read moredefinitely use them again if we have screen needs.

We just had Shawne from Oak Tree Window Screens rescreen 8 window screens and 2 patio slider…read morescreens, including some minor repairs to one of the patio slider screens. Our entire experience both with LeSonia (Shawne's wife) and Shawne were very positive. Excellent pricing, convenient scheduling, on-time mobile service, and very personable interaction with each of them. The quality of workmanship is excellent and we would highly recommend them for any of your window screening needs.

We couldn't be happier with River City Windows. They replaced 18 windows and a sliding door for us,…read moreand the whole experience was excellent from start to finish. This is a great local business that's genuinely easy to work with. Everything was smooth from the very first email quote, to a personal product demonstration, to scheduling the install. On top of that, they came in at the lowest price compared to two other competitors we got quotes from. The install crew showed up on time and were friendly and professional. Honestly, everyone we dealt with was professional from the initial sales appointment all the way through installation. The crew was incredibly efficient too, from the install itself right through to cleanup. We also had a chance to see their service after the sale. When our sliding door glass shattered and needed to be replaced, we called River City Windows and they ordered the glass right away. Within a couple of weeks, the sliding door glass was replaced with no hassle at all. Highly recommend River City Windows if you're looking for quality work, fair prices, and a company that stands behind their products and treats you right.

There was a slight hiccup in communication, however, when Michael, Daniel, and Vlad came to…read moreinstall, they were super polite, quick and efficient and willing to move articles in their path and replace when they were done. The window is beautiful!

We are so happy with our new door conversion! Our main goal was to bring more natural light into…read moreour home, and it exceeded our expectations. The door is absolutely gorgeous, and the amount of light it brings in is even more than we anticipated. Diego completed the installation. He was such a professional and pleasure to chat with. Communication throughout the project was flawless, and everything went exactly as promised. We couldn't be happier with the final result and would highly recommend.

They are wonderful to work with. Very responsive and product is amazing. They even customized my…read moreiron door to match my entry gate. I love the various window and design options. I enjoy all light the door now lets in. The install was fast and painless. Thank you for your great customer service and beautiful custom product. Price is very fair. I get compliments all the time as well. I highly recommend!!