They do a good job for a work that needs to be done. I…read moreappreciate so much the help they gave me with a stray pet that I'd found, but couldn't keep. The adorable fur baby was reunited with its human. I will be throwing some support their way here and there when I can.

the staff here is so friendly and kind . brought my pomeranian here to get her shots updated and to…read morebe microchipped . i was seen as soon as my appointment was set to start. the vet checked to see if i had any follow up questions or concerns . i like they have fenced in areas for animals to roam . as well as a dog trail for walks . on the inside they also had cat/dog treats . this is going to be my go to now for yearly shots

We are fostering for this rescue and having an awesome experience! Kelsey has been super helpful…read moreand answers all our questions. Lindsey, one of the volunteers who also lives in our neighborhood, put us on to Tipper. She is an absolute gem. She has the best house manners and looks super healthy. You can tell she has been very well cared for. I would definitely foster their dogs again.

Honestly I understand what they are doing, and the idea is great. But they are not the ones who…read moreshould be doing it. First, the location is behind a house, so it feels a little sketchy. Second, once inside the actual building for the animas, it's pretty gross. It truly feels like a few people got together and had an idea and decided to go for it in an old building and some fencing. Also, the lady who "talked" to us was quite rude. Maybe she was having a bad day, but still. All in all, I would much rather see these animals go to an actual shelter, be advertised more, and truly given a fighting chance to get into a good home. I can't see it being here.

My wife and I went to the shelter to look at a pup we saw online. Unfortunately we were about 45…read moreminutes too late. So we decided to look around. Halfway through the 2nd kennel we found a pretty girl just waking up from her nap The place was total chaos with barking dogs. She just sat up and wagged her tail. We had her brought outside and we hung with her for about an hour No pressure from the staff at all. We finally decided that we had stumbled on probably the perfect pup. She's home with us now and I do believe she is very happy. She was surrendered by a homeless person who could not care for her anymore. So we will shower her with love and kisses for as long as she is with us.

We were simply looking at the dogs in kennel 3, specifically near Lobo. She comes in and says "Yeah…read morethis is what we're not gonna do" and goes on a rant in a rude manner. Many other people were sticking hands in, getting near, but we were the only ones getting yelled at. I told her she could've said it nicer and she states "Well it's loud in here, so it's the nicest i can say it". This is not the first time service here has been terrible, people here are quite rude and ruin other's days. She also stated she would kick us out, she went over the top. If employee have bad days they should know how to deal with those feelings, not take it out on customers

Tails and Trails Rescue is NOT a shelter. Corporate address is on internet for MAILINGS…read more Unfortunately, Yelp groups rescues and shelters...they are NOT the same. Marion County (Indy) has ONE public shelter, Indianapolis Animal Care Services, 2600 Harding St. Indianapolis.

The mission of this rescue is amazing and should be endorsed highly. The leader of this shelter is…read morehelping animals that are in dire need of assistance even more than most and takes funds from her own pocket when there is none in the shelter accounts to care for the dogs.

The process is simple: you arrive and check out the dogs/cats that are available from…read morerescues/shelters around the state; find one and play with them; fill out the paperwork and pay $30; and you're on your way with a new pup. I can see how this can be an issue for those that are cautious about ensuring that the animals are going to a good home, but on the flip side, it's a great event that helps to find permanent houses for most of the animals (just an assumption). This year, I went on both days. The first day I arrived 2ish hours after they had opened and nearly all of the pups were gone that were what I was looking for. I wanted to go back the next day to check it out, thinking that more pups would have been brought in - not the case at all. Cats were still in abundance both days. I got there right on time and they had nearly no new dogs from the last time. Sadly, there were all nearly Pits too. Even worse, my apartment complex doesn't allow Pits. I love the idea but hope that next year, even more dogs are brought in on the 2nd day so they can find their forever homes. The volunteers are great too. They usually didn't know most of the answers to the questions you had because they were simply volunteers, so that might be something to improve on next year. Instead of having the volunteers taking you and your possibly furry friend to the "meet and greet" stations, have one of the staff members from the shelters/rescues there so that you can get your questions answered while you're getting to know them. That was one major flaw I had. Every question I had wasn't able to be answered. Big props to the volunteers though!

THIS IS SUCH A BEAUTIFUL EVENT…read more I cannot stress enough that if you are looking for a cat or dog, GO TO INDY MEGA. I would highly suggest going earlier in the event too because animals get adopted quickly!!! All the adoptable animals are up-to-date on vaccines, spayed/neutered, and microchipped. They cost $30 for adoption and they are ready to go to their furrever homes!! A lot of the shelters too offer vets that give free wellness checks or 30 days of free pet care insurance. (FYI: most vets will give you a free first visit if you adopted from a shelter). DOGS: One thing that I do want to caution about: A lot of the dogs are pitbulls or pit bull mixes. I have NOTHING against Pits; I love them. What I want to specifically bright to light is that a lot of these dogs had to go to an only pet home and were not good with kids. As a cat lady, this doesn't really work with my family. There a lot of other dogs who are not like this but I just want people to know this because there are a lot of dogs who need some love in a single pet/no kid home. I KNOW there are people out there who can do this for these animals. I heard that all the dogs got adopted except one the last time this event was held. AMAZING!!!! CATS: WOW. So many cats at Indy Mega. I think hundreds and maybe thousands of cats. I came at the end of the event and was leaving when I found the MOST perfect kitten who I just knew belonged to me and needed to come home! There was only 20 minutes left in the event but I was not rushed into the decision at all. The volunteers helped me visit with the cat, listened, and helped me through the decision making process without pushing me into adopting. If the volunteers didn't know the answer to my questions, they directed me to someone who could. The adoption process of my new cat was so easy. Took about 10 minutes. The greatest part is all the stuff they sent me home with. I got coupon books for both Petco and PetSmart. I got TONS of toys and treats. They gave me some wet food and a wet food can cover. I even got a bucket for free 10 pound box of litter (so helpful) and the bucket can be reused so I can go back for more discounted litter at Petco (I think). They really set you up for success. They want these pets to go to great homes. I couldn't be more thankful for such an amazing event. Great job Indy!!! and PLEASE check this event out even if you are just considering getting a pet.

We had an absolutely stellar experience here to get our new pup spayed…read more The speed of getting an appointment, how easy it was to book online, the care they took of our baby, the follow up... I really can't put into words how appreciative I am that this is an option. Highly, highly recommend for spay/neuter and vaccine needs!

They were compassionate explaining everything to me because I never adopted Purr Babies before…read more Once they explained, they gave me alone time to choose the perfect pets. I was also impressed they gave me a folder wurh everything I needed to know. Both of the felines health were checked. They were also chipped and the folder contained the company name and phone number.

I've been using the low-cost services offered here for over 10 years. I am grateful for the work…read morethat they do and appreciate the continued support of the community to keep them open. Unfortunately, over the years, the level of service has declined. I can't be sure, but I don't think they still house community cats or cats that are available for adoption. The basic exam that they do couldn't take longer than 30 seconds because all 3 of our cats were in and out in less than 5 minutes. They all received vaccines and had the brief exam done within that timeframe. The checking out process took much longer. Following COVID and the protocols that changed, I just don't feel like things ever got "back to normal." I understand that this is an animal care facility, but it was truly disgusting and especially rank the day that we went in there. I would hope that someone mops daily, but the floor looked like it had definitely not been cleaned in a week. The nature of the business is likely to explain the mess, but some efforts to air the place out a bit would be appreciated. The staff are all really friendly and the cost, though it has gone up steadily over the years, is still the most affordable that I've found. You simply cannot beat a good deal on the necessities.

We took our sweet Nova to get spayed along with some shots and microchipping. The staff was…read moreextremely nice and attentive and had her best interest at heart. We dropped her off and then got called shortly after to see if we could come back and be with Nova while they sedate her. They said they would rather have us there to calm her down than to put a muzzle on her which I really appreciated. She's normally anxious around new people and when we went to pick her up she seemed completely okay. I was very nervous as this was her first vet visit (with us at least) and I couldn't be happier. We're going to monitor Nova over the next couple weeks to make sure everything goes smoothly. Other than that, I definitely recommend coming here.