I am writing this review on behalf of my parents, and we cannot say enough good things about Chris Blontz and Collin from AC Medics LLC.
From the very beginning, Chris proved to be honest, reliable, and genuinely committed to taking care of his customers. Our old air conditioning unit was over 22 years old and was a level 3 system that was on its last leg. Before the new installation, we were heading into a very hot weekend. Chris went above and beyond by sending his team over to add Freon to the old system at no charge so my parents would have cold air in the meantime. That alone showed his integrity and care for his customers.
We received three quotes for a full replacement, and Chris had the most reasonable pricing while still being extremely professional and confident in his work. Everything he said he would do, he did. No surprises, no shortcuts, and no pressure--just clear communication, reliability, and follow-through that made it easy to trust him from the start.
On installation day, Chris and Collin arrived around 9:00 AM and stayed the entire day until the job was fully completed. Their attention to detail was outstanding, and they kept everything neat and clean throughout the entire installation. The work area was organized, and when they left, everything looked professionally finished and well cared for.
What stood out most was their patience and willingness to teach. They took all the time needed to make sure my parents fully understood the new system and thermostat. Chris patiently helped my dad multiple times with the thermostat app on his phone, making sure he was comfortable using it before leaving. He also took the time to install the app on my phone and walked me through how to use it so I could help manage the system as well. Every question was answered thoroughly and respectfully.
Beyond the technical work, Chris's personality truly made the experience exceptional. He was friendly, approachable, encouraging, and had a great sense of humor. He built a genuine connection with our family and especially with me. While other family members were thinking of additional questions, Chris never once seemed rushed or inconvenienced. We even apologized multiple times for keeping him longer than expected, but he was very kind about it and stayed to talk, share stories, and laugh with us. Those conversations made the experience feel personal rather than transactional.
It was clear Chris was not just there to complete a job, he truly cared that we understood everything and felt comfortable with the system. By the end of the day, it felt like we had known him for much longer than just one installation visit. He is not only a skilled HVAC professional, but also a genuinely good person with strong character, and we deeply respect that.
Even after installation, Chris came back on Friday to check on the system, verify Freon levels, and make sure everything was still operating perfectly. Everything was running exactly as it should, but his follow-up showed the same level of care he had from the beginning.
If I had to summarize our experience, I would say: honest, reliable, knowledgeable, patient, clean, professional, personable, and genuinely caring. Chris and Collin exceeded our expectations in every way.
We highly recommend AC Medics LLC to anyone looking for an HVAC company they can trust. If we ever need service again, we sincerely hope Chris is the one who comes out.
To the individual or business listed as the verified owner of this Yelp Business Profile, I would like to specifically recognize Chris and Collin for their outstanding efforts. Their professionalism, dedication, patience, exceptional customer service, and genuine care for their customers deserve recognition. Employees like Chris and Collin are a tremendous asset to your company, and I hope their hard work, integrity, and commitment to excellence are acknowledged and appreciated. read more