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Services - Duling HVAC

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HVAC system repair

HVAC system maintenance

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Water heater installation

Water heater repair

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4 months ago

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Air Nerds Home Services - We serve a 60 mile radius of Louisa County.

Air Nerds Home Services

(64 reviews)

Our HVAC stopped cooling late evening and the Air Nerds sent a tech out around 9am the next…read moremorning. He was very professional, wore shoe covers, diagnosed the problem and didn't overcharge. A wonderful experience and the Air Nerds are now my HVAC company of choice. Thanks.

First of all, Thank You Air Nerds for fixing my furnace ignitor. The tech, Brian was friendly and…read moreresolved my issue. However, I truly believe that the charge for the fix was a bit overpriced to replace a $20 part (Found it online). I was charged a total of $450 to replace the ignitor. They first charged me $125 to diagnose the problem (I did tell them prior that I thought it was the ignitor). Brian then said that he would be back later with the ignitor. This is where I made my mistake, I should have asked him the cost to replace it (Or better yet, it would have been nice for Air Nerds to tell me!). This way if I thought it was too high, I could either replace it myself (I replaced it once before but forgot where it was located) or call around for estimates. I do have a heat pump and this was keeping the house warm enough, this was for the gas backup heat. So, Air Nerds did the job but I think $450 was a bit steep for a simple fix. I did search online and it said that this type of fix usually cost between $150 to $350 professionally, including parts ($20-$100) and labor ($75-$150). Anyway, I hope this review helps you decide whether Air Nerds is the way to go! One more note, they did arrive a half hour late! They first asked me if 8am or 9am would work, I told them 8am. After about 20 minutes, I emailed them and they apologized and said that someone was on their way.

Jefferson Plumbing

Jefferson Plumbing

(43 reviews)

I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Duling HVAC - hvac - Updated May 2026

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