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5 months ago

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Ask the Community - Luna Heating Air Solar

Fireplace & Gas Service - Peterson gas logs and gas line installed.

Fireplace & Gas Service

(4 reviews)

These guys were recommended to me by a fireplace dealer to install a new fireplace gas insert…read moreunit. Took almost two months from starting to call them, to get them to call me back, and then to get on their schedule (in hindsight I should have switched to someone else but unfortunately stuck with the dealer's recommendation). Eventually, they came out and got the insert installed but the custom surround did not fit correctly and they said there was nothing they could do about it. They basically told me it looked fine even though it didn't fit as contracted or designed. Further they said if I didn't like it I would have to determine if I wanted to order another custom surround or get a stone mason in and then get straight with the dealer, then they would come back and adjust and finalize the install. I got a stone mason to shave some stones to get the unit to fit but could never get these guys to answer the phone and finish the job. Called them probably 25 times over three weeks and left messages. Didn't give them 1 star because the install was ok except for the surround but I would never use them again from the sheer frustration in dealing with them. There are other good folks out there who are reliable, easy to work with and take pride in their work. These guys aren't reliable or easy to work with and clearly don't take pride in their work.

Was prepared to have to spend thousands to replace my 20 year old gas fireplace which had broken…read moredown due to the previous owner's neglect. Paul assessed the problem and realized any new unit would involve a vent completely different from the rest of the condo complex, which the HOA would probably not approve. I sent him photos to his cell phone of the unit and its placard. He found the parts needed to fix my fireplace, and was back in 2 weeks to complete the 2 hour repair. It was a fraction of the cost of completely replacing the unit. Not cheap, but guaranteed to last. And they gave me a remote control as a bonus. Grateful for their availability. A man of few words but someone who knows his stuff. Would hire them again and definitely recommend.

Luna Heating Air Solar - hvac - Updated May 2026

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