Simply an Outstanding Experience!!!…read more I recently had an issue with one of my two AC systems, and--based on a great experience years ago--I turned once again to K&M Heating and Cooling. I'm so glad I did. The son of the former owners came out personally and very quickly to diagnose and fix the problem. Within a short time, our AC was running perfectly again. A few days later, K&M also replaced the blower motor in our furnace, and despite the extreme heat outside, our home is now cool and comfortable. Truly outstanding work. What sets K&M apart is not just their technical skill, but their honesty, kindness, and willingness to go the extra mile for their customers. Every employee I've interacted with has been polite, friendly, and genuinely helpful. I want to give special recognition to Amy in the office. Her friendliness, attention to detail, and excellent communication make a huge difference. She listens carefully when a problem arises and ensures the team is fully informed. That level of care is rare. Bottom line: K&M gets things done--even in situations where other HVAC companies give up. Their service, professionalism, and integrity are exceptional. Thank you for your hard work and for earning my trust once again. I will never forget this positive experience. I strongly recommend this business to everyone in the Culpeper area. Bravo, K&M Heating and Cooling in Culpeper, VA

Amazing service. Our ac stopped last night. Called K and M this morning based on good reviews. So…read moreglad I did. Mac the tech was out before 10 am and fixed it right away. He was experienced and professional. We couldn't be more pleased. This is the company to call when you need help.

I kept getting alerts in my app for a flood sensor issue. John came by and assessed the issue. he…read morewas very informative. He called before he was coming to the home. he checked everything and talked about maintenance that should be done which was never discussed with me when we had the 7000 unit installed. super nice guy and very helpful. thanks John for all your hard work and warm customer service.

Michael & Son must have plenty of customers because they certainly don't seem concerned about…read morekeeping them. I filed a complaint over a year ago after they installed an attic fan, and I never received so much as a response. That experience should have been a warning. On the day of the scheduled installation, I was notified they were running late. Because I had another commitment, I had to cancel, and we agreed to reschedule for Saturday. When Saturday arrived, the technician told me he wasn't there to install the unit--he was there to collect a fee that, according to my contract, wasn't due until the installation was completed. That made no sense. I declined to pay early and sent him on his way. Fast forward to this week: after calling on Monday because my air conditioner wasn't working, I had to wait four days for service despite being a membership customer. When they finally arrived, I was charged $350 to replace a part that costs about $21. I was then told I had received several "huge discounts" because I'm supposedly a loyal customer. It certainly didn't feel that way. To be fair, every technician I've dealt with has been courteous, professional, and knowledgeable. My issue isn't with the field technicians--it's with the way the company is managed. The office staff has consistently been unresponsive, dismissive, and unwilling to address legitimate customer concerns. Promises are made but not kept, complaints go unanswered, and customer service appears to be an afterthought. I cannot recommend Michael & Son based on my experiences. There are plenty of HVAC companies that value their customers. Michael & Son either has no idea what's happening with its customer service, or it has decided that maximizing profit is more important than earning long-term customer loyalty. Either way, customers deserve better.

HIRE THIS COMPANY!!!…read more SUPPORT LOCAL!! If you're looking for an exceptional, reliable service, hire Cody (Chimney Sweep). His work ethic and attention to detail are nothing short of extraordinary. He constantly goes above and beyond the job he was hired for. A few months ago, I noticed one of my gutter covers on the ground, so Cody took it upon himself to check my entire gutter system and make sure every single cover was securely screwed down--something that wasn't even on his schedule for the day. To top it off, he encountered a active wasp nest while working on the roof. Despite almost getting stung--and being severely allergic--nearly lost his balance on the roof, he stayed calm and sprayed the swarm to make sure the area was safe. He certainly didn't have to take care of a wasp nest, but that's just the kind of dedicated business owner he is. Cody is extraordinarily communicative, thoroughly professional, and truly cares about his customers. I cannot recommend him and his company highly enough!

For the entire time I have been in Stafford, I have used their service. The Chimney Sweep is…read moretimely, professional and gets the job done with respect to your home in the process. Given that they provide a variety of services for the home, it is hard not to just have them as a go to for your needs.

Very nice and professional. I needed and inspection after a power spike entered the house through…read morethe cable and fried some appliances. We were worried if it was safe. Luckily everything was fine. We learned some things like your electric system needs maintenance. Our panel is 40 years old and needs to be brought up to code.

My husband, Rick, called yesterday late afternoon, scheduled an appointment for today!! WOW!…read moreJake, who is super and professional, arrived on time. He found our problem and fixed it. I was expecting a high bill and was very surprised. Happy to pay this bill! If you are looking for a company that is helpful, courteous and professional - this is the best we have found! I thank them very much!

Mae showed up on time today to flush my water heater, replace intake and furnace filters, clean…read morereusable dehumidifier filter in my crawlspace, and re-route my AC condensation line so it drains into the sump pump instead of outside (where it created a permanent puddle). She also ensured that the anti-mold UV lights were still working in the crawlspace. Mae is friendly, informative, knowledgeable, professional, and thorough. And, as a female, I appreciate that Loving Air hired Mae - their first female technician. This is a good company.

11days after a $650 vent cleaning, I changed the furnace filter; 5 days later/ one day after…read moreThanksgiving, I had to change it again. This last filter was changed after 3 days. The vent cleaning was worth the money.... I think not.

We had just moved into our house and discovered our dryer vent was blocked. Contacted several duct…read morecleaning services but none of them would only clean the dryer vent. They would only include it if I hired them to clean all the duct work in the house. I begrudgingly agreed and made an appointment that was going to cost me about $1,000. Then, luckily, I stumbled across J.P Home Services. I gave them a quick call and they said they would happily clean just the dryer vent. I cancelled the other appt and booked with JP Home services. So glad I did. Not only did they save me a ton of money they were right on time, friendly and knowledgeable. I will be hiring them again soon for gutter cleaning. Thanks JP Home Services!!!

Can't say enough amazing things about Travis! He just completed our air duct and dryer cleaning and…read morewas EXTREMELY thorough throughout the process. I've been feeling ill the last year or so in the house and knew it was time to get everything cleaned. Travis also fogged the AC ducts with hospital level cleaning, ensure no mold or mildew can survive. So happy I went with J.P Home Service. Will for sure be a customer for life!

Had Curtis do my well and well pump for a new construction house in 2015. They are still going…read morestrong, no issues! Friendly business, would highly recommend.

New Construction Well, pump, pressure tank, etc…read more We had a lot of Contractors to choose from and Larry was very professional on the phone. Came out the next day and gave us a fair estimate.. Showed up on time and left no trash behind and we were very pleased with him..then my son said he had his well done by Larry and liked his work. We well have him again if we were to build. Very pleased.

This review is for Nick Tama. Nick is a great guy and a great electrician. He's polite, prompt,…read moredoes such a wonderful job, and is willing to explain as he goes. Had a good experience with Culpeper overall over 4-5 visits, and can definitely recommend if you have electrical work you need done.

We had Culpeper Home Services replace a 15/20a 120v duplex outlet in our kitchen and had a great…read morecustomer experience. Scheduling was fast and easy thanks to a refreshingly friendly and courteous staff providing a fair estimate. We also received a reminder text, along with an advanced text with photo and name of our technician when on the way. Our Technician Noah was extremely polite, knowledgeable and efficient. He even spent a few extra minutes to help us assess our electrical environment. Ya know, it's not often anymore that we feel we get the VIP treatment, but this was exceptional. Highly recommend!