Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

Sylvester was awesome! He was incredibly punctual, actually ahead of schedule. Diagnosed the issue…read morewith our kitchen sink leak very quickly and addressed the issue immediately. He also coordinated mitigation while he was onsite and they even came the same day. Truly impressive how quickly things were handled and with professionalism and care for the customer. Thanks so much, Sylvester!

Had the privilege of meeting Donald of DHL Plumbing after my plumber retired and recommended them…read moreto me. Donald responded to my text within an hour and was able to schedule and complete my job within 48 hrs. This was not an emergency but Something we needed done quickly. I couldn't be more pleased with the response time, outcome, communication and price. In today's world it's hard to trust people. I now have a new plumber that I trust! Thanks Donald!

From the owner: DHL Plumbing Offers many plumbing services and solutions. Water Heater repair, removal, and…read moreinstallation, sump pumps, grinder pumps, drain line repair and or replacement, water line repairs and replacement. We install new customer provided plumbing fixtures, We do New construction with free estimates. We keep the job clean and neat. Give us a call today at 540-223-0862 for all of your future plumbing projects

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

Called for a tankless water heater issue. Very responsive; the techs came out in less than an…read morehour! After several minutes diagnosing the problem, the conferred with the manufacturer over FaceTime. I had never seen that before, but it added to my confidence in getting my issue fixed. They ordered the required part, and they came out two days later to install it and drain my lines. They temporarily got my hot water running until they could install the new part. Price was very reasonable, and the communicated with me over text and email so I knew what was going on the entire time. Highly recommend this outfit!

Very responsive and quick to respond. Answered all of my questions and was very polite.read more

From the owner: Clog Heroes Sewer & Drain is a reliable company offering comprehensive and personalized sewer and…read moredrainage services. We are committed to excellence and customer satisfaction. We believe in forging long-term relationships with our clients, built on trust, transparency, and outstanding service. When you choose us, you can expect: Professionalism: Our team comprises technicians who adhere to the highest industry standards, ensuring that every job is executed flawlessly. Tailored Solutions: Each drainage problem is unique, which is why we take a personalized approach to address your specific needs. Upfront Pricing: No Hidden Fees! Customer Education and the utmost respect for your property.

This was for a propane hot water tank replacement, a water main valve replacement, and a whole home…read morecarbon water filter. A rep contacted me immediately to schedule a free home estimate. The plumber arrived at my convenience, accurately assessed the situation, gave me several recommendations, prepared several quoted options, explained the pros and cons, and didn't pressure me on the decision. He came out next day and completed the work quickly, cleanly, and up to code. The end result looks immaculate. He answered all my questions. I was so pleased I joined the partner program to save 15% on future jobs. Thanks F.H. Furr!

Today I called for an after hours emergency call at 7:30pm roughly, no word or follow up by 9:00pm…read moreI called back my ticket is "on hold" and not a single soul reached out. At 11:00pm I was told it's still "on hold" and that they can escalate it further to a dispatcher. I knew it would be 2 hours roughly before a person could be allocated and here, but the utterly abysmal customer service, response, and AI bullshit has pushed me away from this company. If I call you for assistance then do every single one of your customers a favor and reach out, and or notify them if you have no one available or if a ticket is "on hold" whatever that means! I've used this company twice before and they were decent then, guess companies change. I will never use this company again!

Daniel has helped our family twice now. He gives great advice, is affordable, and does not take…read moreadvantage of an obviously worried person in a time of plumbing stress. He came out on a Sunday evening for a badly clogged toilet. Assessed the situation and was back first thing Monday morning, exactly on time. He walked us through what would happen and why and patiently answered my questions. I am glad to have a plumber in my contacts I can trust for problems big or small.

From the owner: D&D Plumbing & Water Cleaning Services is the go-to source for residential plumbing and commercial…read moreplumbing needs in Fredericksburg, VA. Our team of expert plumbers is here to provide you with top-quality services that you can rely on. We understand that plumbing issues can be a major inconvenience and can cause serious damage to your property. That's why we offer a wide range of services, including plumbing repairs, covering faucet repairs, and pipe repairs, to ensure that your plumbing systems are functioning properly and efficiently.

Bernie and Tyler from Lake Anna Plumbing saved the day for us. They are wonderful. I highly…read morerecommend them. Courteous, professional and they go above and beyond to make sure you are taken care of. We had a terrible time with our septic, and they saved the day. They will be our "go to" people whenever we need plumbing assistance!

From the owner: Where Plumbing Happensread more

can't say enough good things about Luna Heating Air Solar. They were able to identify and fix a…read morepotentially dangerous carbon monoxide issue in our home before it turned into something much worse. Their professionalism, honesty, and attention to detail immediately put us at ease during a stressful situation. The quality of their work was excellent, and they took the time to explain everything clearly without any pressure or upselling. It's rare to find a company you can truly trust, but Luna has absolutely earned that trust. We'll be customers for years to come and highly recommend them to anyone needing HVAC services.

Beyond glad I switched HVAC companies. Luna is so great and easy to work with. Everyone I spoke…read morewith was so professional and helpful and made sure I understood everything along the way. My service was prompt and they even followed up with me to make sure everything was still working as it should.