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    1 year ago

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    Daniel B.

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    Service Experts Greater Richmond

    Service Experts Greater Richmond

    (68 reviews)

    I had a leak in my basement that was unexplainable and was coming from either a leaky pipe or…read moresomething in the first floor apartment's kitchen. My regular plumber was out of town and I needed someone that day. I was referred to Eveready by a friend who is a property manager. They sent someone out the same day. The guy they sent was professional and knew his stuff. We had to tear out a portion of the ceiling in the basement to get at the leak but he was respectful and did not do any more damage then he had to to locate the leak which turned out to be a faulty line from the ice maker to the water source. He was in and out in about an hour and fixed the leak with no problems. I think it was about $150 for the "emergency same day" call. Not too bad given the circumstances. I will use them again. A side note. These guys do HVAC and appliance repair as well. They offered me a Maintenance Agreement for my HVAC for $180 per year that gives a 15% discount on repairs, priority scheduling, no overtime charges, and same day service. The higher end Protection Plan for $396 per year a higher end service plan that offers free repairs day or night and on holidays with no deductible or service charges. I am seriously considering this as my unit is now going on its 4th year.

    I finally fired them. The heatpump they installed they couldn't fix. They did everything to avoid…read morewarranty. They drained some freon. I am not paying $500 to replace it and $500 for a thermostat because I can't wait. I will be filing a claim with the BBB.

    Mission Air - hvac - Updated August 2026

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