After a Lot of research I went with Terrys and haven't regretted it since. From pricing,…read moreinstallation to service (maintenance only). Family owned business you won't regret doing business with.

Efforts to clarify warranty work charges and options (on 2nd call out) were deemed hostile and I…read morewas referred to Google "Carrier" and my original purchase invoice for any information I might need.

Tracy rescued me from John Moore. The HVAC tech for John Moore tried to charge me thousands and…read morerefused to unclog my line, even though the clog caused a leak and my drip pan to overflow. I am sure he overcharged me for the drip pan and charged me for unclogging my line, which he didn't do. Tracy did everything in less than 1 hour. He made sure everything worked, accepted my annoying phone calls, and fixed my water-damaged ceiling. For thousands of dollars less than John Moore.

I've used Tracy AC & Heating on several occasions without any issues. The service has ranged from…read moreroutine equipment maintenance to significant repairs and all were completed right the first time. I fully trust their expertise and experience without concerns of over-charging. Considering the quick responses, cost and competent staffing , their service is a great value.

Called this morning to get a quote for sheet rock repair (as their business appeared in the search…read moreresults when I typed in 'sheet rock repair' in yelp). A rude man answered the phone and said, "I think you called yesterday, we don't do sheet rock." My husband let him know we didn't call him yesterday and he replied, "well we don't do sheet rock, have a good day" with an extremely rude tone and then hung up in our ear! How rude and unprofessional! I don't know what kind of business this is and I don't care! We won't be using them for anything! *****Update: a rep from the company DID in fact call and apologize after I commented on Yelp. Customer service goes a long way in my book and I appreciate the gesture to try and make things right. I'm attaching a screenshot of the search results for Yelp's reference.

So I've used their services once and almost for a 2nd. I'll explain…read more Recently, I started helping out a friend look after a property. With that comes with helping with the maintenance. Well little things go awry all the time and on this particular problem it was just a faucet leaking. I called around and most places had a service charge, and then the cost of the repairs. I finally found Trademark and they had a $99 3 year membership fee where the initial service call is waived and you also, get 10% off of all repairs. It's a great service. Leah, is my point of contact and she's always really insightful. I had a problem with my only property wanted to enlist in their services again. However, my situation was a bit more complicated. But instead of just taking my money, Leah, explained what would and would not be covered. This way I did not just waste my money. With honestly up front, it makes it so that you can trust their work more.

Project: Replacement of an old Central Air Conditioning System with a new 3 ton 16 seer unit…read more It was a replacement of my upstairs unit. I spoke with a few other contractors but their price and professionalism won me over. The work was just completed a few day ago, but so far everything has been working perfectly. They did a good job, same day service, and charged exactly what they quoted. I would recommend them.

Thomas was extremely professional during the entire process of getting me a quote and then…read morereplacing my AC unit. He was patient and answered all my questions no matter how big or small. Thomas and his crew worked quickly and kept the house and furniture clean and protected. I highly recommend Thomas for your AC needs. You won't be disappointed and will feel like it is someone in your own family helping you! Prices for equipment and labor are extremely fair and competitive.

While Yelp is no Angie's List, I'd like to boost the service provider category of reviews. Given…read morethat this is Houston, central air conditioning is akin to a Liz Lemon party*. Well, during our "winter", my compressor sprang a leak and spewed its 1994 Freon all over the Earth's ozone. Sorry. Anyway, since I had the luxury of shopping for bids during our winter, I opted to get 4 bids before deciding on a final contractor. Think of it this way: How often do any of us shop for central air/heat? I think we shop for cars more often so I wanted to be careful in such a big decision. Here's the rundown: * Fly Comfort Services: Recommended both outside compressor and inside air handler be replaced for $4,700. Cash discount of 2.5%. No charge for evaluation. Found these guys via a fellow Yelper. They were flakier than a Crisco crust on writing up the bid in a timely manner (not a good impression for all that money they wanted to charge me). * Comfort Star: Recommended both outside compressor and inside air handler be replaced for $4,500. Cash discount of 2.5%. Charged $45 trip charge. Found these guys via Yelp search. The owner (Mr. Khoury) was very patient on discussing details and the technician's visit was very thorough (about 1.5 hours). * AC Repair Houston: Recommended only the outside compressor to be replaced for $1,850. No cash discount. No charge for evaluation. Found them via Yelp search. Mr. Jack Jensen is the salt of the earth; actually mentioned that many of his AC brethren have reputations similar to used car salesmen. * M&L Air Conditioning: Recommended only the outside compressor to be replaced for $1,700. No cash discount. No charge for evaluation. Referred by my Realtor who I've worked with on the buying and the selling sides. Winner: M&L Air Conditioning! Mr. Atkins was friendly, down-to-earth, approachable, and informative. He didn't try to sell me on anything unnecessary and even pointed out the pros, cons, and secondary alternatives of the replacement options. He's so confident in his work that he doubled the usual 1-year labor warranty for free. He provided an arrival time window (10 to noon) but, unlike the evil Comcast, he arrived at 1010 AM for his projected 3-hour installation. He even finished 20 minutes ahead of the installation timetable, despite my periodic questions of "What's that?" I wrote him a personal check for the $1,750 once the Goodman 13 SEER 2-ton compressor, condenser pad, and programmable thermostat were installed and tested. With the blizzard of contractor visits, I've learned a lot about the old and new refrigerant standards, the minimum SEER ratings, air handlers, compressor-condensers, pads, duct work, and fair prices for all of these items. I also got pretty dang good at verifying their licenses at the Texas Department of Licensing and Regulation website, too. I'm almost sure that I could get an AC contractor license easily with the volume that I know now. Now, if you'll excuse me, I've got a date with my new A/C system to spend some quality time chilling things down. (draws drapes) * If you're a fan of "30 Rock", you'll recognize the line: "There's no party like a Liz Lemon party. And, a Liz Lemon party is...mandatory."

Terrance M. Sudz Coin Laundry of Deerpark…read more I have had work done by Mr Melvin of M&L Air Conditioning on my business and personal residence.Very friendly and approachable, explains work and costs before work begins. Business: He came out promptly on a weekend located the problem and stayed until the job was complete. Personal:His price was better than the company assigned to my home unit.They said it would be a week before they could come out .Mr Melvin set an appointment for the next day and was at my home before I arrived,waited, and fixed my unit back to and above original standards. This guy is a gentle giant and a wonderful wealth of knowledge.I recommend his company to anyone needing A/C services.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

I found this small company on Yelp, and I was thrilled due to the reviews…read more The gentlemen were nice enough. They came out to the house and looked at the unit. They told me the issue was one thing and fixed it for a lot cheaper than I thought. Unfortunately, the air only worked for a day after that. I text and called the guy, I believe it was the son I was dealing with, and he asked me to check something; based on the check he advised it was a different issue he was worried about. Came back out and replaced THAT part. The unit ran for a couple of days, then went out again. I was extremely frustrated. None the less, I knew it was an older unit. They gave me a quote on a new HVAC, advised they don't offer financing and that was pretty much it. I don't want to say they were rude, definitely not, I just couldn't help but feel like I was a bother with response to texts a few days later with statements such as "phone wasn't working" rather than saying don't work weekends. I suppose I just didn't feel like welcome, for lack of a better word. You know that feeling when someone wants your business... That partnered with the issues with the AC twice after they looked at it are how I arrived at my opinion.

Okay these guys are the best AC guys ever. We wanted to replace our entire HVAC system a few years…read moreago. They came over, checked out what we had, and told us that we did not need a new furnace. Over the years they have always come out on the day we call, or at the latest the day after...or they just tell me what to do over the phone and save me having to pay for a service call. Everybody we recommend them to also raves about them too.

100% satisfied Javco is professional service, very pleased I…read moreselected him to remove the old outdated system and set me up with the new system two days later he did come back and do the spray in insulation in the attic so I am looking forward to the summer time to see what my bills are going to be like I think I'm gonna be very pleased with having the new AC unit and furnace as well as some new insulation in the attic. I would totally recommend this company if you need work done

Great service , professionally handled from the service call to the installation . I will be…read morereferring to my friends