Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills

Finally !!!!!! found someone that knows about F-250 7.3 trucks…read more Sam's your man. I've been to shops all over town that claim they know about my truck. Save yourself the time and headache. Just go see Sam.

Great customer service but I noticed that oil was leaking from my jeep fresh oil . I brought it…read moreback and the fixed it with no problem and apologized. Everyone is human and needs to remember mistakes happen and they're working in extreme heat. Team members are great here .

Wow! Corporate contacted me, regarding claim. My receipts shows inconsistent quality of oil used. I…read morewas charged for synthetic, when take 5 was putting blend, after, full synthetic. I sent receipts to a man named Don, with corporate. He offered me a free oil change since I've been a customer for years. NO thanks. I said Don? How would I know, if they are putting in the right oil & charging me the right price. I go to Walmart now. I'll never go back to take 5. Check your receipts & that's still no guarantee you're getting what you pay for.

I got a state inspection at the location off Shepard in the Northern part of the heights and Johnny…read moretheir manager is awesome!! he was so friendly and the service was quick and efficient. Johnny does a great job as a manager. he's a team player and keeps the vibes going in their garage!

Cannot recommend enough! Manager and all mechanics are so so nice. Everything price was shown to me…read moreas well as all my future needed services and what to expect price wise on them. I went at lunch on a Friday and true to their word an oil change and tire rotation took maybe 25 minutes. Felt very comfortable, no intimidation which I have experienced at other car places. Will 100% be back for my future car maintenance. Excellently run business and will be recommending to my friends

This is a great company and I'm glad they exist, not only is their customer service top of the line…read morethese guys work very quickly on servicing your vehicle. It's a very small space but there is seating inside and outside also beverages available to purchase as you sit & wait. Very affordable and reasonable pricing on services such as brakes, oil changes, & state Inspections. It was the wonderful customer service provided that kept me coming back year after year. I highly recommend giving this place a try once.

Come here all the time good service helpfull and cool good quality and they value your timeread more

Let me tell you about Joe…read more It was another day navigating the trenches of Houston traffic when a car decided their lane wasn't enough and they wanted mine too. I swerved, hit the curb, and suddenly my car wasn't driving straight. The first shop quoted me almost $3,000. After that minor financial heart attack, I realized my insurance company was basically going to be no help unless I wanted to pay a deductible AND risk my rates going up. Insurance is complete bullshit. So I started calling around to see if I could find a better option. Enter Joe at Master Car Care. I sent him the quote and right away he started going through what actually needed to be fixed and what didn't. He got the damage repaired for way less money and even went out of his way to find someone who could fix my scratched-up rim so my car looked like it did before. But the biggest thing was Joe actually cared. He cared that my car looked good, that it drove right and that I was happy with it. He called me with updates the whole time and you could tell he actually gave a damn. That's pretty hard to find these days. Joe is officially my car guy now. If you're having car trouble, go see him.

UPDATE: he called yesterday , said they had to paint the bumper. I said why it should've come in…read moreas an original Toyota bumper he said no it's off the market. Well, my car only has 39,000 miles. I don't want a piece of shit on my car I told him to stop what he was doing! this morning. I get a video showing the car is done bumpers on painted, how can a car be painted primed clearcoat in 12 hours etc. how can it be on when I told him to stop yesterday? What in the hell is going on with these men that are bullying me y'all this is unacceptable sir Harris whoever you are I should've known when you stole shit out of my car that you guys were unethical, corrupt and bullies. I will not accept an off the market on my car when I reached the 1500 it was to put my car back to the way it was not I never even got a copy of the estimate that girl took the clipboard and then she had me sign a blank pee. She goes here put your name here and your phone number here and sign here so it's a scam. I'll have to find a TV station that will investigate or the cops Time I call insurance co. I thought a simple bumper would be easy to fix on Toyota rav 4. Sure if they use off market parts The price I agreed on had Toyota part. I even gave my grok confirmation So I had a fender bender the other day and I got oh they have a collision site. I'll go take my car over there in my car and he gave me an estimate 1400. I said OK and they said we can scan it now because we need to know, match the car meaning they would scan it to order the bumper to my Toyota so I will. I'll leave the car here then so then they give me a ride to my house so they told me it would be ready Wednesday morning. They'd get the bumper in probably Monday Tuesday put it on and be ready Wednesday today. He calls Tuesday late , we got the bumper in but we have to paint it like what do you mean paint it you ordered it. He said Walter off the market bumper. I said oh hell no yes I swore I trusted them. My car has 39,000 miles on it. I'm not gonna drive the rest of my life with a car with bits and pieces otherwise the bumper was fine with me driving it. I would've duct tape the damn thing so shame on me for being stupid and they won't send me a copy of the estimate the girl took it after I signed it. She handed me a blank piece of paper and said he write your name and number down here they gave me a ride home. They have my vehicle they bought Shit parts won't give you my car. I'm stranded at home so Master car care thanks for leaving an elderly woman home alone with no ride. Jesse Kirk one of them so help me God one of them Called and you know my name is Dorothy. He called me dirty. He could not say Dorothy the number one name in America for the Wizard of Oz dirty. you don't put Shit parts on my vehicle so if you're a woman, so help me God please do not go to this place. They will not tell you truth. I thought they were reputable otherwise they're gonna take advantage of old women. Do not take your car there so help me God. Seriously how am I a woman of 69 years old supposed to know that places don't use official parts to a car that you bring in to be repaired why wouldn't I think they wouldn't use Toyota parts? I never heard the word off market until the guy said something today freaked me out. Thankfully I went to a Police meeting tonight with the Community and they explain the difference between OEM original parts and off the shelf or off the market you do not ever use off the market so these men knew they were screwing me over

We have never hesitated taking our cars to Kindall. Nick & Billy are friendly, professional,…read morereasonable, honest and always repair our vehicles! we have recommended them to others who have had the same experience. Waiting area is neat & clean with coffee & water always available.

I have an 89 bronco I took to them that needed a new starter solenoid and ignition switch. I…read morenormally work on my own vehicle but was unable to do so this past week due to life and work. I was expecting this to be a relatively cheap repair considering it's a fairly easy job. Now I completely understand that a shop has to pay their techs and make money but they charged me 149.99 for an IGNITION SWITCH. Normally a $14 part. They also didn't run the price by me which made me think that they were going to be reasonable. If you're going to mark up a part 10x, don't you think that would be something you should run by your customers first? So I walked out of there paying $490. For a 14 dollar part and a solenoid ($60). On top of all this, they uninstalled a kill switch without telling me and they also uninstalled my trackhawk security system. Once I brought this to their attention they told me to go back to the installer, which I had to pay another $150. If they were unable to reinstall something, they should've let me know first. Also now I'm having other electrical problems within the car. I am not accusing them of anything but I was not experiencing these problems before I had them work on it. Total cost Starter solenoid 59.99 Ignition switch 149.99 Labor 250 + tax 0 stars

I've had my truck serviced here for about five years. They are always professional, do the repairs…read morewithin a few hours, usually, communicate well through the whole process, and only do what is necessary. I was referred by my neighbor who had used them for more than a decade. I will not take my truck anywhere else!

I was recommended by a family member to come here because it's fast and cheap but in return I got…read morethe complete opposite service. I walked in and stood at the window only to get ignored while the guy continued to type away on his computer. One of the customers that was waiting on his car sitting in the lobby told me to tap on the glass to get his attention and so I did and the guy looked at me and walked outside to the back where the cars are and continued to ignore me. I remained where I was and 5 minutes later he returned, ignored me again, and went back to typing on his computer. Eventually I got tired of waiting for him to notice me so I sat down in one of the chairs in the lobby. My ride was outside so I had to leave. I went back up to the window and still I remained to be ignored. Eventually I said, "can I just leave my keys with you?" And he looked at me and said "why?" I said "because my ride is here." He then asked me what I needed done and which vehicle was mine. I asked him to call me and let me know when it will be ready for me to pick up and he said okay and then I left. More than an hour and a half passed and still no phone call. It only takes up to 30 minutes to change oil. Just like before, I again was tired of waiting. So I was the one to call him. I asked if my car was ready and he said yes that it had been ready and he "was about to call me". I seriously doubt that. Never coming here again! Horrible service. Only giving this place 2 stars because they gave me good quality oil at the least and it's near home so it saved me a drive.

Great service at Bayon and will be back next time I need service. I needed both new tail lights…read moreinstalled. Bruno was kind and friendly to work with. I think it was a good value. The job was complete in three hours. Looks like new again. Call Bruno if you need someone you can trust.

Bruno and his guys have worked on a few of my cars. My grandmother introduced me to the shop in the…read more90s. Took my Grand Cherokee for the brakes, oil change and a check engine evap system problem. The brakes and oil were done on day one. They got the evap system fixed quickly and for a reasonable price. I have heard nightmare stories about the evap on Jeeps. Check engine goes away and the car got inspected. Great work!

Always a great experience with Orion. I had them look over a potential purchase and they gave me a…read morecomplete report with all positives and negatives concerning the Mercedes GLK 350. I decided to purchase the car and felt very confident in doing so. Thanks again to all great people at Orion!

feel comfortable going there , very knowledgeable about my BMW , work is done well Roger and…read moreMarlon are helpful and know their business.