We were driving through the area from out of town and had some vehicle troubles. We stopped at…read moreGentry's and they quickly diagnosed the problem and fixed us up and put us back on the road in no time. The service and people were very nice.

Had air conditioning problem took that morning he diagnosed the problem repaired it got it back…read morethat evening before closing! They were courteous and reliable and affordable

I trust these folks for quality work at a fair price. What more can I say? I have a lifted Jeep and…read morea 2004 Ford F-150.

STAY AWAY THEY BREAK MORE THAN THEY FIX !!!!!Garbs is a absolute nightmare and the worst possible…read moreplace my vehicle could have gone to. starting off i specifically requested a leak down and compression test be performed on my heads, which later proved to have not been done. I was fed false information repeatedly such as my transmission was being sent out (I was having NO transmission work being performed). After being quoted and given a ETA i was not informed until i physically went up there that the technician broke my pulley, my oil pump, & dropped trash in my heads causing further damage to my vehicle. In effort to get my vehicle back i had to pay even MORE money to repair the damage they caused. Now my vehicle has a oil leak from the oil pan they removed that had absolutely no business being touched had the technician not broken my oil pump and garbs has completely refused to repair anything, despite it only being 3 weeks from when the repairs were completed.

Outstanding service! The mechanic is so nice and polite. Gina is always so prompt and honest, very…read moreprofessional. The price is the best!!

Great group of mechanics here!!…read more Today it was just a quick state inspection that they finished in about 20 minutes on my lunch break, but I have previous experience with the mechanics here that make me want to come back when my car needs some attention and I'm at work. Years ago I had an SUV that just died while I was getting gas nearby. I walked to McBroom's since it was the closest shop (right across a side street actually). I asked if I could use their phone to call a tow truck, but one of their mechanics volunteered to come and look at my SUV and try to start it for me. This went on for about an hour until he finally decided to tow it with his own truck to their garage. The next day, my car was running so I picked it up and drove it to my side of town. It died after about 20 minutes. So why such a glowing review if my truck/SUV wasn't actually fixed? I was charged nothing for the time and effort that this mechanic put into my car. Yes, he didn't totally fix it, but he did what he could to the best of his abilities and for FREE!! Most people in the Houston area wouldn't even bother to look at one of your troubled autos without agreeing to a $75-100 fee first! I guess McBroom's is just proof that while we all complain about mechanics there are still some good ones out there. You may just need to get out to the suburbs to find them!

Lots of used parts and great service! If they don't have it, they'll find it for you. Highly…read morerecommend

A friend recommended here because they got their car fixed here and had a good experience.. I just…read moreneeded a few parts but they cater to that too. Went in and got what I needed FOR WAY LESS than what the dealership was asking .. (it was the squishy door trim stuff and a front bumper) they even offered to do a quick install for me.. I really like them here, straight forward, honest, get in and get out.. Thanks, Y'all

Perhaps, this is the worst car repair place I've been to. Ever…read more Carpro Auto Repair is located in Baytown next to a couple of used car dealerships, a carwash etc. The block is filled with a lot of random cars that are questionable if they are operable or used for spare parts. Most likely, the cars are fixed up and 'sold' to the used car dealerships. Their office is dingy. Dirty and oily waiting room with no a/c and a disgusting bathroom. They do not have an answering machine for their phone line. The owner is out of the office 80% of the time which leaves for miscommunication between the employees and the customers. The employees are somewhat friendly. They'll joke with you. They will do business with you on a good ole fashion handshake. My situation: I took my truck there on July 1st based on a referral from a co-worker. My co-worker's uncle has taken many cars there and was pleased with their work. My truck has a problem with its engine leaking oil leading to smoke clouds coming out the exhaust. The owner took a look of the truck, started up the engine and speculated that it may be valve seals. He gave me an estimated price. I agreed to it and out of good faith gave him half the money for it up front. He agreed I could make payments on the repair. Very cool. He estimated the truck would be ready on July 6-7th. I rented a car so I can go to work. On July 7th, I called and asked of the status of the repair. The employees said that the owner has not been in the office and was in and out of the hospital and repair might not be finished until July 10th. On July 10th, I did not hear anything back from them so I called them up. One of the employees said that the truck was still being worked on. I drove to carpro and spoke to the owner directly. He apologized, said that the work was taking longer than expected and he agreed to have truck ready on July 13. On July 13th, I called Carpro and asked the status. They said it was 'ready' and that I can pick it up. So after work, I picked it up and drove it home. The truck still had the same problems. I drove it back to the shop on July 14th. The owner said the problem with the truck is further in my engine and would require more work. He said that if I leave it with him on July 15th, he would work the 15th, 16th and have it ready on the 17th. He apologized for the lack of communication. On the 18th, I called and asked for the status of it, the employees said the owner was not in the office for the day. I asked the employee if the truck had been worked on, the employee said no. When I called back 3 hours later, they said it was worked on and the employee just didnt know.. On the 19th, I called and the owner picked up the phone. He said that he was waiting for a tool to get deeper into the engine. He said Nissan engines were harder to work on. I asked him "If you knew you needed this tool, why are you telling me this on the 19th from me calling you? Why aren't you making efforts to call me" He apologized. I asked him for the name of the specific tool he was trying to get. He didn't know the name of it. After a couple hours, I called him and we agreed that I'd get my truck back to original and he'd refund me the money. On the 20th, I picked up my truck, my refund and I now have to start the whole repair process over with another mechanic. I've burnt over $700 in rental fees. I've inconvenienced friends for 'drop offs' at the place expecting to pick up the truck. And now after examining my truck, I noticed a scrape mark on my front right bumper. So in other words, I left carpro in worth shape than when I started. My co-worker is ashamed by even giving me that referral. Throughout the 20 days the truck was with Carpro, they have not made 1 outbound call to me. All communication has been initiated by me when they did not meet their own estimations. Horrible horrible service. If I had the time, I would consider a small claims court suit against them to recoup my rental car fees, the damage to my bumper and punitive charges. I will be reporting them to the BBB. Horrible.

Wonderfully affordable mechanic! If you want it done fast - this is NOT the place for you. If you…read moreare on a budget, have an extra ride, and want it really fixed correctly, this is your place. In one instance, what was going to cost me 600 to fix, he did for 200. In another, I had taken my car to be fixed 3 times at another shop, he fixed in ONE TRIP. You can't call, he has no receptionist, and they rarely answer the phone. You have to stop by. They are a busy shop - so don't expect a speedy fix, but they will actually fix it the first time correctly for a LOT less than anyone else in town. I had an older car - which was breaking down constantly for one thing or another. He figured out the list and told me how long I could wait to address certain issues, helped me budget all the issues to get my old beater back into shape. My son drove it another 4 years before it had to go back to the shop for ANYTHING. I love Terri and his mechanics. They are always busy - and there is ALWAYS another day or three to wait from the estimate of time, but when it is finished he sticks to his estimate and he makes sure it was done right. I am a customer for life. Speaking of which, taking that beater in for one more band-aid today. First time in 4 years it has needed fixing. It just has to hold on a few more months! Kid is out of college and starting his career: new car ahead.

Danny takes care of my car needs and inspections great service for years in Crosby, local peopleread more

I stopped in today for an inspection and the service was great. They were able to get my car…read morefinished up quick and the employee was very friendly. I didn't know they even did oil changes and inspections because I don't normally see anyone there. But now that I know, I'll definitely be back! The inside is also very clean, unlike most auto shops. The decor is cute too.

The general repair was done well and works but I took my vehicle (2006 Lexus GX470) in for a dash…read moreremoval service. When I picked it up, multiple wood trim pieces and both A/C vents were cracked. These parts were not damaged before the service, and the damage is consistent with improper pry tool use or forced removal. When I brought up the damage, the shop offered aftermarket replacements that did not match OEM quality or finish. After I declined the aftermarket parts, the shop told me they "could not do anything further." I have spent months trying to source OEM replacements myself, and the cost is significantly higher than what the shop offered. The shop has refused to cover the proper OEM repair. This review is not about the repair being difficult -- it's about the lack of accountability and the refusal to restore the vehicle to its original condition after causing visible damage during their work. If you care about your vehicle's interior, especially OEM trim, I would strongly recommend choosing a different shop. UPDATE: Response - There was no detailed discussion or explanation of specific interior trim risks before the work. - I was never presented with or asked to sign any disclaimer regarding interior damage. If the shop has a signed copy, I've requested it but have not received one. - The wood trim, vent assembly, and glovebox panel were not damaged prior to the service and the new damage is consistent with improper removal tools and handling, not age-related failure. - Aftermarket Amazon parts offered to me do not match OEM Lexus materials, so declining those is not "declining a solution." I've sent the shop a detailed email directly so this can be addressed privately and professionally. My goal is simply proper OEM replacement for the items that were damaged during the service.

Called last minute on a Monday morning to have annual emissions test on our two cars. David…read moreanswered and said there was no appointment needed and to come on in. They were able to take our cars right away and service was great. We were in and out in 18 minutes! They have a wonderful waiting area with guest WiFi, coffee bar, private bathroom, kids play activities, fresh magazines, and every charger you could ever need. I wasn't surprised when I found out Accurate Auto was owned by a woman. It's appointed like a nice Air B&B! It doesn't hurt that the front desk team of David and Mario are awesome and super friendly! If you need anything auto, give them a call! I know I will from now on!

They Charged me 80 dollars even though they used my own oil and said it was because of the service…read morefee

Don't go here for vehicle inspection! If there are vehicles there to get an oil change you will be…read morepushed to the back of the line even thought you were second in line! The second attempt to get vehicle inspected the " state inspection" guy was on vacation! Save yourself the frustration!