I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Super impressed with the service and speed. Probably a bit pricier than others but worth it. I halo…read moretu of work was good (so far! ) and the experience felt honest.

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills

I wanted to give a great review and thank you to Sam's Auto for repairing my truck. I was having…read moreproblems with my truck and I explained to Earnest what was going on and he listened and looked at my truck and told me what he thought was wrong. I let him repair my vehicle and he fixed the problem and now my truck performs so much better. Earnest is friendly and very knowledgeable about vehicles. He will now become my auto specialist. Also, customer service interaction were very friendly and professional. I definitely recommend Sam's Auto for your vehicle's repairs. Thanks again, Gail B.

Took 20 minutes but good service and friendly, bays were clean and organized. Will go back for oil…read morechange and radiator flushing and fluid replacement

Funny how you guys say you help out military service members and it's also funny how my husband…read moreserved in the military and we feel like we are not getting the service we deserve. On April 6th, we went to get an oil change and your technicians failed to put the proper amount of oil in our car which has resulted in needing a total engine replacement. This has been independently verified by a local, reputable mechanic. We've provided you with documentation of the mechanics report and photos of the incident and yet we have gotten nothing but silence from your supervisors. Not even a rental vehicle to help us out (since this was our only car for our family) while we figure how to solve this problem that your company has created. I would not recommend getting your oil changed here. the customer service is no help when it comes to trying to get ahold of the district manager.

Great technicians, new management tge 20% coupon often gets me insude tge doir. Plus I can top…read morefluids off abd check mY tires

Cannot recommend enough! Manager and all mechanics are so so nice. Everything price was shown to me…read moreas well as all my future needed services and what to expect price wise on them. I went at lunch on a Friday and true to their word an oil change and tire rotation took maybe 25 minutes. Felt very comfortable, no intimidation which I have experienced at other car places. Will 100% be back for my future car maintenance. Excellently run business and will be recommending to my friends

This is a great company and I'm glad they exist, not only is their customer service top of the line…read morethese guys work very quickly on servicing your vehicle. It's a very small space but there is seating inside and outside also beverages available to purchase as you sit & wait. Very affordable and reasonable pricing on services such as brakes, oil changes, & state Inspections. It was the wonderful customer service provided that kept me coming back year after year. I highly recommend giving this place a try once.

Come here all the time good service helpfull and cool good quality and they value your timeread more

After my car decided to have a dramatic meltdown (complete with mud and a partially detached bumper…read more), we took a chance on this shop because of their great reviews--and I'm so glad we did. Jesse and Tommy were incredibly helpful and kind during what was a pretty stressful situation. They got my car fixed quickly, didn't try to price gouge us, and walked us through everything along the way. It was our first time there, but they treated us like longtime customers. Fast, fair, and honest mechanics are hard to come by, but this place absolutely delivered. Hopefully my car behaves itself from here on out... but if it doesn't, I know exactly where I'll be going back.

Great service, as usual, from Master Car Care. Tyler was very courteous, friendly, and helpful.read more

I have taken my car to Kindall since I moved to the Heights years ago. They are honest and…read moreefficient and a great group of people. It's rare to find places you can trust with your car these days!

We have never hesitated taking our cars to Kindall. Nick & Billy are friendly, professional,…read morereasonable, honest and always repair our vehicles! we have recommended them to others who have had the same experience. Waiting area is neat & clean with coffee & water always available.

I just paid my rent money to this guy who not only didn't fix the issues with my car, but after…read moreeverything is said and done couldn't even fix the issue because he didn't know how. Then wouldn't even pay for a tow after it broke down THE SECOND TIME. After he "fixed" it. Save your money and your time and do not come here. Got $1460 out of me and I pray that I would have gotten a second opinion from someone actually capable of working on your vehicle.

Although it may not be in the best of neighborhoods and it may not be the nicest waiting room, but…read morethis place is a diamond in the rough. When I saw other high-end cars like Chrysler's Crossfire pulling out with a smiling face I kinda knew this might be worth it, a my god was I right! Friendly service, professional knowledge, and very reasonable pricing. I did the option of buying my parts online first, but you can have them buy it and still be reasonable pricing. Took my parts I bought from Advance Auto parts and had them install. Other professional automotive services such as FIRESTONE wanted double the price for labor, and triple for parts. I drive a 87 Chevy 1/2 ton pickup (v6). I had my Front brake pads, idle arm, spark plugs, fuel filter, and Alignment done. FIRESTONE wanted $700 for labor. I've been driving my vehicle for about 2 weeks since the service and it still feels like new when I left the shop. Also they honor a 3 month parts & labor warranty. I recommend the guys to my mom and they gave her a great quote for shocks, and brake pad installment. This is the kind of place you want to find when your trying to avoid pricey Auto servicing, but still get the satisfaction and trust worthy knowledge from a mechanic!

Bruno and his guys have worked on a few of my cars. My grandmother introduced me to the shop in the…read more90s. Took my Grand Cherokee for the brakes, oil change and a check engine evap system problem. The brakes and oil were done on day one. They got the evap system fixed quickly and for a reasonable price. I have heard nightmare stories about the evap on Jeeps. Check engine goes away and the car got inspected. Great work!

This place is awesome. We brought our two vehicles (Toyota 4Runner and Tundra) in for brake service…read moreand an oil change. Both were done quickly, for a reasonable price, without upselling any unnecessary services. Parking is a little tight but don't let that deter you from stopping in. These guys are legit.

This is by far the best auto shop I have ever visited. Each member of that team understands what…read morecustomer service is and they are all very professional kind and courteous. I couldn't have asked for better service. I will continue to support this business. In a world like today where we are trying to save every dollar, it's wonderful to know they have businesses like this that are fair, honest, and genuine. It's very rare that people take the time to ensure excellent customer service and they knocked it out the park.

I brought two of my vehicles here for oil changes. The service was fine overall, but the wait time…read morewas much longer than expected, each visit took over five hours. I wish the process could be a bit quicker.