2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

I hired Mark from a referral from another friend. I don't get referrals much…read more I would hire these guys again in a heartbeat! What a bunch of professionals. They work and communicate the way it should be. Very nice, understanding, Mark let's you know everything you need to know about windows, what is needed by law, and everything you ask them, because that is their business! I've already told 3 friends, so hope they will use them too. I've had 3 other contractors here recently for other jobs, and none of them did what they were supposed to, but Mark and his crew got the job done, showed up when they said they would, got it done in the time they said (4 windows, 2 very large and 2 small). I wish I needed more windows installed!

We absolutely LOVED working with Mark. We wanted to screen in our patio and were referred by our…read moreneighbors who had the same work done and loved it. Mark and his team are total pros. Super efficient, very friendly and professional, and most importantly: the work was absolutely excellent and done in exactly the time estimated. I will also say: especially being a woman, I am so used to contractors talking my ear off and trying to upsell me. Mark did none of that. He just asked what I wanted and delivered to perfection. Will definitely hire him again.

Originally, we were referred by our cousin, she purchased a sliding door with built in blinds and…read moreshe was extremely happy with the product and service provided. We have now bought a sliding door and three windows for our house. Communication has been great with John and our Milgard products look amazing!!!

We recently completed our window project with Frontier Windows and had an excellent experience from…read morestart to finish. The entire process was smooth, organized, and professional from A-Z. Jon, the owner, was amazing to work with throughout the whole project. He was responsive, honest, patient, and made sure everything stayed on schedule and ran smoothly. You can tell he genuinely cares about his customers and takes pride in the quality of work his company delivers. The installation crew was also fantastic -- professional, respectful, clean, and detail-oriented. They showed up on time, protected the house during installation, and paid attention to the small details that really matter. The finished product looks incredible and completely elevated the look of our home. What really stood out was the communication and overall customer service. There were no surprises, everything was explained clearly, and the entire experience felt stress-free. It's hard to find companies today that combine quality workmanship with great customer care, but Frontier Windows absolutely delivered. Highly recommend Frontier Windows, Jon, and his team if you're looking for a smooth, professional window installation experience.

I've worked with Juan and Sunset Glass for years on multiple projects and even referred them to…read morefamily and friends because the work was always solid and punctual in the past. Unfortunately, my most recent experience was very disappointing. I hired them to re-caulk my bathroom tub and tile. The appointment was cancelled twice, and when the technician finally came, he showed up more than 2 hours late. This caused me to lose work time. When I brought it up, I was told it was because I hadn't sent the address after a cancellation, which doesn't make sense since they'd already been to my home before. Instead of owning the mistake, the blame was put on me -- despite my years of loyalty and clear communication. It's disappointing to see this lack of accountability. While I wish them well, they've lost a longtime customer and, sadly, don't seem to value the business or referrals I've sent their way over the years.

I used this glass company last week to fix our commercial glass door on Lake Ave …read more Juan the owner was extremely knowledgeable & professional. He fixed our door in mater of seconds. I am grateful for his expertise. Thank u Juan S

I got a referral from my other 2 neighbors who used them previously and their windows look amazing,…read moreDaniel and Alex were the ones that help with installation, their efficiency and attitude are the best, their work is neat and they make sure you are satisfied when each window is installed, and they ask you to let them know at any point if we are not satisfied with the service. The quality that you get compared to other companies, this is excellent value for service, pricing and quality. Make sure you request the team Alex and Daniel!

We had a fantastic experience with Irwindale Windows Co. for our home project. Jaci was superb in…read morehelping us select and install new Milgard windows and sliding doors, and we're thrilled with the result. What truly impressed us was the follow-up service. After the installation was complete, the workers did a final inspection and noticed that one of the window panels had a small flaw and the secondary lock on the new sliding door wasn't working correctly. Jaci immediately took charge and filed a work order with Milgard to get it serviced. Milgard's team responded quickly, scheduled a visit, and fixed both issues perfectly. Not only are we saving money on energy bill, the house is now really *quiet* from the outside noises. It's one thing to have a smooth installation, but seeing how professionally and quickly both Irwindale Windows Co and Milgard'shandled a problem gives us total confidence in their work. We had a great experience and highly recommend both companies! Thanks Jaci!!!

I contacted Marco at MJ'S Window. They installed 2 sliding…read moreglass doors and 3 windows for me in 2018. So in 2026 I called Marco again for a bedroom window and a patio sliding glass door in an almond color to satisfy my HOA. Marco made an appointment to come out for a measurement I gave him a check for a deposit and 3 weeks later he had my windows. Marco and his team came out on 3/18/2026 and installed the door and window they did an excellent job. I waited for a few weeks before leaving a review, it had rained for a few days a 2 weeks ago so far so good and No leaks. And Marco also cleaned out the track for the bedroom sliding glass door we had installed in 2018. I highly recommend MJ'S Window, Screen in Alhambra, CA

I highly recommend MJ'S Windows for their professionalism, good communication, and fair fees…read more Most window and door services no longer provide repairs, preferring to install new ones. It was difficult for me to find the repair service, and I am glad I found MJ'S Windows To fix my vertical sliding window, they needed to purchase new sliding parts. They provided fair fees and fast service. Marco made a good effort to fix my old sliding glass door, which was improperly installed and therefore badly skewed. I like that MJ's gives you the option of repair or new installation without commercial pressure. I will definitely contact them with a new project in the future.

I recently had my front door replaced, and I couldn't be happier with the outcome. Our experience…read morewith Hometime Windows and Doors was incredibly smooth from start to finish. The initial visit to their showroom was completely stress-free. There was no pushy salesperson trying to upsell us. Instead, their staff walked us through all the available options, answered every question we had, and gave us the time we needed to look everything over and make an informed decision. Once we selected our door, the scheduling process was simple and seamless. They kept us well informed about the delivery timeline and were very accommodating with our schedule. On the day of installation, our installer, Danny, arrived right on time and was a pleasure to work with. He was extremely professional, worked efficiently, and delivered excellent quality. He also left the area as clean--if not cleaner--than he found it. We truly couldn't be happier with our new door. I've already recommended Hometime to a few friends and will continue to do so. If you're in the market for doors or windows, this should absolutely be your first stop--you won't be disappointed.

We ordered a front entry door on Nov 24th for about $6135. Unfortunately we had to wait til…read moreFebruary 4th to have it installed. We were told that the wait is due to the process of the door being made. We explained before they started that we wanted to keep the baseboard of the front door but it wasn't kept. However, the company did reimburse us for $200 for the price of the board & installation. Once we had it installed we thought we were ready to go! However, quickly we noticed within a few days that the door was not closing properly. The handle would not reset when it closed and then within a few weeks it was not working at all. I immediately contacted them on March 7th. I explained the situation and was told to take pictures as requested by Chanel (warranty correspondent). I was told that they had to order new parts from Emtec and it would take a couple of weeks. We had agreed to set it up on Monday April 6th. The service man who arrived came over and immediately noticed that the parts needed to be ordered and the correct part were not ordered. However, I was told that the door should be working. Wow, that was far from the truth because immediately the door stopped working the next day. So we're back to square 1. Our door doesn't close because the handle on the door doesn't work. In the meantime, the only thing that worked and kept the front door closed was the security latch. If not the door would be wide open. I spoke to Chanel again, she said we had to order the part again. Apparently it was not ordered last week. In the meantime, we're paying for our door about $500 each month since February and yet our front door doesn't work. If you decide to work with this company please take the amount of time and the cost into consideration.

5 stars isn't enough!…read more I was recently on a time crunch and needed mirror tiles cut to very specific measurements for a project. A friend recommended Highland Park Glass, and I couldn't be more grateful they did! From the moment I walked into the shop, Eddie was incredibly responsive and willing to help. Not only did he immediately understand what I needed, but he also offered to come to my home to take precise measurements--and then cut and installed the mirrors himself! The level of precision and care in his work was truly impressive. Eddie was professional, friendly, and went above and beyond without hesitation. It's rare to find someone with such expertise AND a genuine commitment to customer satisfaction. If you're looking for quality glass or mirror work and want to work with someone who actually cares about getting it right, go to Highland Park Glass and ask for Eddie. You won't be disappointed!

My son broke our garage door glass while practicing batting in our backyard. We had a few companies…read morecome by to provide quotes and they all either deferred us to contact custom glass companies or to replace the garage door entirely. I called Highland Park Glass Company and spoke with Susan, who is lovely, and Eddie who was able to provide a quote and replaced the glass the next day. Although it was nearly impossible to replace the glass, Eddie and his crew were able to replace it! Yay!

they did a great job. On time, cleaned up their mess and all at a reasonable rate…read more I plan to have them come back and finish more work.

Two windows were fixed the same day! On time, pleasant, knowledgeable, and great price!read more