This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!

Showed up when they said they would, clear communication, great service. Would recommend.read more

The driver, Emilio, was extremely professional, courteous, and friendly. He was prompt and…read moreefficient. Appreciate him being attentive to any need I had.

I needed to have my vehicle towed from Pflugerville to Hutto for diagnostics and repairs. After…read morehearing sticker shock from the first company I called (based on a Google search), my second call was to Aus-Tex. The young lady who answered the call was very professional, answered my questions, and gave me an estimate that was substantially cheaper than the previous company and included the breakdown of towing, mileage, and the fuel service charge. Within 30 minutes of hanging up, the driver DeMarco was on site to pick up the car. The payment process was quick and easy via text and overall this was a smooth transaction. I would definitely recommend them and if needed, would not hesitate to use their services again.

I am the General Manager of a company that owns 8 box trucks, and when they break down we were…read moreusing this company to help. I have dealt with the attitude the front desk lady appears to have most of the time, but after yesterday's situation I will not be calling Austex again. My truck broke down on a customer's property, and I was given the commitment when I called that the truck would be towed that same day. I received no updates, or and calls. This morning when I tried to see what happened, I was speaking with the same person (512-670-0700) who booked my appointment, but they were rude and claimed "well we tried to call you 4 times" and I have no missed calls on my phone after confirming they had the correct number. They just simply claimed that they couldn't help me any further due to the positioning of my truck, so they didn't help one bit and offered no help going forward. It's absurd. They had my email address and didn't try to reach me there, and I was still working so I was watching for calls. Don't rely on this towing company for your needs.

Terrible experience! My State Farm roadside assistance sent this company to tow my vehicle, and…read morewhen 'James' arrived he convinced me not to take my car to the mechanic I intended and said he'd tow it for free to his guy since "he already got paid." My husband calls him the following day saying we need to get the car towed we can't wait for his guy, and that we need him to come out asap. His response was "wow, really? Okay, I'm on my way." 3 Hours and about 10 non-answered phone calls later and we still didn't hear back from the guy. We ended up calling our mechanic to make the tow because he never showed. Thank god we didn't take his advice and go to 'his guy' for the work. He said he hates seeing people get ripped off, well buddy looks like you're the one doing the rippin'. Stay away from Viking towing.

They came at the exact time they said like to the minute. Super friendly hoping I don't have to be…read moretowed again but if we do I'll be calling Viking. Driver was very friendly and easy to chat with.

The service provided by John Wayne Towing was absolutely terrific! They're very responsive via…read moreemail or phone. I haven't used many tow truck services, but Carlos made the experience great. He was very polite and worked tirelessly & graciously to get my car moved & placed in storage. If I ever need another vehicle towed, I will definitely call them again.

This company did $3,000 to my car and won't return my insurance company's calls. I wouldn't…read morerecommend them for any business!

Gave me a quick quote online at a reasonable price. Called and they had someone there within the…read morehour. Driver was a good guy too

Did u guys get paid for these reviews? Or ur just family members. Worst tow company ever I've dealt…read morewith!!!

Driver went to lunch while delivering my vehicle. Dealership had been expecting him sooner…read more However, the vehicle arrived safely.

These guys were very friendly and professional and really helped during this stressful time. They…read morewere very easy to get in touch with and responsive as well as affordable! They called ahead of time to let me know they were on the way and when I told them my eta they were more than okay with waiting till I arrived. I'll absolutely recommend them and call them back for their services.

We had our Macan GTS towed because of a coolant line failure. We were recommended That Guy Towing,…read moreand they were fast to book and showed up on time. My wife took delivery of the car at her shop, no issues with communication. Honestly a very fair price and a super fun guy to work with. I'll definitely use That Guy Towing again!

Terry is awesome and took good care of my car. Very reasonable price, quick, and punctual. Highly…read morerecommend this place and will definitely return as a customer in the future!