Good people!! My wife and I went to look at our son's car after he was in an accident. It was…read morevery upsetting for my wife to see the condition of the car. One of the owners, Tito, was exceptionally kind and patient and provided some comforting words to my wife and to me. Our experience was the opposite of what you might expect from an impound lot and towing service. A-Tex has good people who do a good (and necessary) job at a fair price. But the personal interaction and patience was unexpected, but absolutely appreciated! Thank you Tito.

Absolutely terrible customer service. The woman who answered the phone was unprofessional and…read moredismissive from the start. It's just bad business. Even more frustrating was that the officer who stopped to "help" him and the tow truck driver acted like they were doing my son a favor by calling and providing a tow truck for him instead of allowing him to call one himself. He wasn't in a wreck, truck just wouldn't start. He asked what it cost and was told "if you have insurance then you don't have to worry about it". Then, after presenting it as "help," they hit him with contracted rotation pricing, charging over $300 just to hook up his pickup and move it into the parking lot next door. I understand rotation pricing in an emergency or urgent situation, but this was completely taking advantage of a young kid. The entire experience with them was unprofessional and disappointing from start to finish. I would not recommend doing business with this company.

was stock on the road in Austin this guys came and towed my…read morecar within two hours Which is good because he said it won't take him more than two hours to get us

I needed a car towed, called other places. Galindo's Towing & Transport rose to the occasion…read more Fast service, nice, handled the car with care. Arrived at the destination, letting me know, excellent service & pleasant experience. I'd use their service again if needed.

Chris from J-A was absolutely amazing to help us out on such short notice on a Sunday! I needed to…read moretow a car and he was very prompt! So helpful and knowledgeable of the issues that may be wrong. I definitely recommend reaching out to J-A Towing!

We were on Hwy 290, dodged a big box in the road and hit something on the shoulder. A few miles…read morelater our left rear tire was totally flat. Called roadside service and they sent out J&A Towing Service. Chris came out very quickly, removed the wheel (which we could not do with our tiny little lug wrench), found the lead, and patched it. He could not have been nicer! Great guy! Got us on our way quickly! Highly recommend them!!!

Thank you! This is by far the best towing company I have delt with. They are very reasonable and…read moremean what they say when it come to being on time.

I spent a few hours looking for a reputable towing company that wouldn't charge you an arm and a…read moreleg and I found Byrns Towing he was the best price all around town and so friendly one of the best customer service. I actually ended up using him three different times and every time he helped out and he still gave me a better rate I can't say how much I appreciate his help and going forward I will always recommend his company if you're looking for a a towing company I would recommend him 100%, he doesn't just treat you as a customer he treats you like family thank you so much Bryns Towing!

If I could rate this experience a zero, I would. I was not provided with confirmation that my…read moreelderly father's vehicle was being towed. Additionally, the owner displayed unprofessional behavior and an unprofessional attitude throughout the process. From the moment I first contacted him, he repeatedly redialed, asking for our location and insisting that we hurry. The owner, who has a heavy accent, was quite unprofessional and argued with us upon his arrival. He also accused me of calling him a derogatory term after recognizing my voice, which was inaccurate My mother exited the vehicle to defend us, and he began shouting at her. I instructed my mother to get back into the car, as I was concerned for her safety--Im nine months pregnant with only two days until until my due date--and I was distressed and in fear for my self and my baby. Furthermore, he initially stated the fee was $325, plus a $5 fee, but the total ended up being $340--a significant discrepancy. I had to have my husband call me via camera because I was afraid he might become aggressive. After hearing my husband's voice, the owner finally calmed down

God awful Hangs up on you…read more Doesn't communicate Don't show up Doesn't communicate time "Be there in a minute" means I'll be there in an hour.

I was ready to throw in the towel and start searching for a new vehicle as my car engine was giving…read moreout when turning it on. Before I made the decision to sell it for cash, I wanted to make sure of the issue. I reached out to JJ and within less than an hour he had it up and running! The communication was great, and he had a fast turnaround time from reaching out to arrival. His pricing was reasonable and honest, and overall, the service was wonderful!

Huge shoutout to Jonathon, the wrecker driver who came to my 72-year-old Uncles rescue yesterday…read more His hose broke while I was heading out of town in 90-degree heat, and within minutes the weather turned into an absolute nightmare -- pouring rain, brutal winds, and complete chaos. Jonathon was calm, thoughtful, courteous, and incredibly professional through the entire ordeal. Not only did he handle everything quickly and safely, but he also drove me 50 miles home and made a stressful situation feel manageable. It's rare to meet someone who genuinely cares about the people they're helping, but Jonathon absolutely does. Exceptional service, outstanding attitude, and truly above and beyond in every way. If this company has more drivers like him, they're doing something right. Thank you again, Jonathon -- you were an absolute lifesaver. We are forever grateful for your assistance.

Was contacted by insurance at 330pm to pick up our truck on the side of i35. At 445 Always called…read moreto say it would be another hour. Because the driver decided to take another call first. Insurance called at 545 to find out what is going on. Was told another 90 minutes. It's 730pm and they are now saying another 45 minutes. Took dispatcher over 5 times to even get ahold of the driver. Greedy company should have said to our insurance to find another company when they decided to take another call first. Thank you so much for no help. They have ruined our daughter's birthday as we have been waiting on the side of the road for hours.

Out on a nice day for a drive & stopped to look at some furniture in Round Rock, Tx. Started to…read moreleave & the vette would not go into gear. Seemed like the linkage was out. Called Finger Towing & the dispatch was very friendly & got us a great tow truck driver, Armando! He went the EXTRA mile for keeping the vette from dragging & even put his jacket down on the ground so the front bumper would not get messed up. We had to ride in the truck with him. He was so polite & friendly. The truck was spotless & smelled so nice. The time from when he arrived & dropped us off was awesome! GREAT SERVICE!!!! The price was VERY reasonable too!

Awesome organization. Had a recent tow requirement that was met with professionalism and…read moreefficiency. This job required some very special handling due to some unusual issues and Finger and their rep Kim could not have been more helpful. Thank you all, once again!!