I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house

Good job, the technician was professional and personable, the quote was accurate. I would most…read moredefinitely use them again.

Mike and his team are great and stayed in contact throughout the entire project! Will be sure to…read moreuse them for future projects

Fast, friendly, reliable. Also, great attitude and hard working. I'll be calling Jay for all my…read moreappliance needs. He repaired an old fridge and got it running better than ever!

They provided over the phone advice when a recording of the spin cycle on our gravelly sounding…read morewashing machine clearly showed we had irreparable bearings.

My sister was in a tough spot and needed to move out of her house and sell it. Years and years of…read moreaccumulated "stuff" was all over the house, in a 5ft height basement, a storage shed, and a two-car garage. Then there was her antique furniture that had great sentimental value. She was very emotional and was completely overwhelmed. I checked Yelp for a Moving company in Syracuse and ran across First Class Moving and Removal, as we not only needed her belongings moved to a storage unit, but needed all the junk-type stuff taken to the dump. I saw a picture of Shaun and his crew next to a meticulously blanket-covered and wrapped piece of furniture and immediately felt this was a company that truly CARED about people's things and was willing to demonstrate that instead of just making idle boasts. I spoke with Shaun on the phone (I was orchestrating this whole thing from California) and found him to be professional, courteous, and understanding of the need for a kind and helpful approach to this very emotionally charged situation. My sister is elderly and since I couldn't be there in person to oversee the packing and move, I had to rely on trusting my gut from not much more than a few phone calls and texts to get this started. Long story short, Shaun and his crewmember did a FANTASTIC job on all levels. The furniture was completely blanketed and wrapped, the items that were not quite packed were taken care of, and ALL the junk went quickly to the dump. They took pics of the whole process, the packed truck, and the filled storage unit, keeping me updated all along the way. My sister felt safe, supported, and acknowledged. The price was exceptional for what they had to do. They moved quickly to keep the time down and didn't even take a break until it was all done. THIS IS AN EXCEPTIONAL YOUND BUSINESS and I would recommend them to anyone. This level of professionalism, integrity, and above all, caring is beyond rare. This young man and his company will go far. I can't recommend them enough.

First Class lived up to its name. The crew was efficient, careful, and polite. We were not sure…read morewhere every item belonged and every one of them stayed flexible while we made decisions and occasionally changed our minds. I am very pleased and gladly recommend them to anyone who needs a mover.

I've had the pleasure of Joe and Heather taking care of our lawn here in Galeville for the past 3…read moreyears. I enjoy the fact that they are a smaller operation, and as a result of that can offer more personalized service, in my opinion. For the past 3 years running, they have provided regular lawn service, including mowing and weed whacking. They also helped adjust the mowing schedule to work around my lawn aeration and reseeding this past summer. Also they've done a couple of other specialized things for me, most recently including a tree removal. Fall of 2025, they offered snow removal in addition to the lawn service. Based on the weather so far this year, I've gotten lucky. They have been here multiple times, plowing my driveway in spite of some special needs. ( Curb stones, anyone?). I needed an emergency plow during one of the December snowstorms, when my mother was taking to the hospital. Joe literally was in my driveway less than 10 minutes after I called to make sure that I was able to get out and get to the hospital. Can't say enough good things. Is it the cheapest service in the area? No (with an asterisk*). It's a little bit more than what you pay a larger company, emphasis on the little, but in my opinion, I'm getting much more personalized service. For the fall / winter of 2025 2026, they've added plowing to their resume. It's the first year, so sometimes growing pains might be expected. With the heavier snowfall this year, more than once they've been to my residence multiple times in a single day to plow my driveway out. In short, I'm very very pleased with the job that they're doing, Sun or snow. (Apologies for any typos, large hands on a small cell phone keyboard, lol) A satisfied customer in Galeville

This is our second year with H&J and we are happy with our decision to go with them. They are local…read moreand don't contract out like our previous company. We appreciate the extra communication this year with the emails when the driveway has been plowed. With all of the snow we have had this year they've been reliable and we've always had the driveway taken care of.

The best price in town, and I had quotes from all the window company companies around (Window…read moreWorld, Pace, Home Depot, Anderson REN, and more). David is a perfectionist. Every window operates perfectly. I would highly recommend Banar, and will use them again!!

David was quick to respond to my window leaking in a storm. Noticed I had dry rot and recommended a…read morenew window and flashing. Got it done same day with a fair price.

Awesome service and value from our garage door(s) purchase! I didn't even notice that there was a…read morecrack in one of the windows. They noticed on the install, and came back to rectify the situation. Honest service indeed. From the representative coming out, the installer(s), and the office personnel, a smooth and pleasurable experience indeed. No need to look elsewhere for a professional and affordable solution!

We've had our Overhead Doors for several years and they're wonderful. Then one of them stopped…read moreworking. Because James, who's one of their crew who works on commercial installations, was in the area they sent him over to access our problem. Luckily before he came he had loaded some parts for residential units just in case they were needed. James was terrific. He readily diagnosed the problem and was able to repair the unit while he was here. Two thumbs up to both James and the company.