I took my laptop in after it shut down spontaneously at a scientific conference and then could be…read morerestarted only occasionally and unreliably before it would shut down again. They examined it thoroughly and ultimately diagnosed the problem as a fault in the motherboard. The solution turned out to be putting my solid state drive into another laptop several generations newer....effectively salvaging all my data and apps on a newer machine...all this for a few hundred bucks. Manny provided me updates as the diagnosis progressed and stress-tested it before returning it to me. To me, this was a model of how a repair should go. Thanks a lot to the MM Tech team.

Brought my gaming PC in as I had troubles with my monitors displaying after updating my…read moreGPU/Ram/PSU. I'm very particular about who touches my PC, but felt I was in good hands the whole time. They were extremely communicative, provided a fast resolution and ensured my PC was working to the best of it's ability. They were able to identify the power going to the GPU wasn't enough, due to user error on my part during the installation. They even went and updated my BIOS, drivers, and OS! These guys are PROS, if you need fast and reliable, I couldn't recommend MM Tech Doctor enough. Oh, and they gave me a 90 day warranty on my PC!

I had purchased a HP windows 11 laptop not even a year old. One day I logged in and it told me that…read morethe automatic repair was not working. After 10,000 times of trying to re start in a few different ways and Youtube videos ...still no luck! So frustrating. I reached out to Detor Computer Services within 10 minutes he knew exactly what to do and fixed it! I would recommend him to all my friends and family!! Thank you, Detor!

Fantastic service from start to finish…read more I brought my (very slow) laptop to Detor Computer after 1. forgetting my Windows password and 2. ending up with a boot-up error that made the laptop unusable. I requested an appointment over email and Alan got back to me very quickly. He was able to get my laptop up and working again, remove my Windows password, and even performed a tune-up. Now my laptop is working great, and way faster than before. Alan also kept me informed throughout the entire process, and was happy to listen and answer questions at every stage. It can be hard to find people who do thorough, honest work at reasonable prices, but Detor Computer has it covered. I'll definitely be coming back with any future computer issues. Highly recommend!

I've been having trouble sending out emails on my phone for quite some time so I was in the mall…read moreand stopped to setup an appointment . I was pleasantly surprised that they could see me right away. I headed back to the Genius Bar. I loved the way they bounced ideas off each other to try and come up with a solution. The solution was found by Mike and I'm so grateful. It took awhile but they didn't seem annoyed or bothered. I'm very happy we have the Apple Store in Syracuse!!

My nonverbal autistic son had an iPad which he uses as a communication device. We purchased an…read moreApple care plan at the time we got the iPad. The screen cracked and we took the ipad to the store for replacement which is part of the plan we purchased. The employees at the store were rude and unhelpful. I explained at my check in exactly what we were looking for. They had us wait for an hour and a half only to say that they don't do replacements at the store. instead, they would send the device out which would mean going at least 7-10 business days with no form of communication for my son. I can't overemphasize how unsympathetic and uncaring they were. I really do feel that if they were not going to help, they could have said so at the beginning.

Been going here for yrs!!! Honest people that aren't trying to take advantage of anyone with the…read morelack of IT knowledge.

My computer suddenly stopped working, so I took it into Best Buy's Geek Squad, who referred me to…read moreDart. I took it there, asked them to pull out the hard drives, which they did - and they called a day or two later to tell me it was a defective power supply which would cost $200 and about a week to fix. I called them about almost two weeks later to check on progress and was told "Oh, it's ready, come down and get it!" So I did and paid them the $200, and they put the hard drives back in and got it to boot up for me. (So far, so good - if I'd gotten a call telling me when it was ready!) Upon getting the PC home, I logged in and got this error message: "We can't sign into your account. This problem can often be fixed by signing out of your account and signing back in. If you don't sign out now, any files you create or changes you make will be lost." So I sign out and sign back in, several times with the same result. I try rebooting, I try turning off my PC and leaving it for five minutes or more to discharge and turn it back on, I try unplugging my external drives and plugging them back in - no dice. The only difference is that about half the time, the PC won't even make it to the Windows sign-in screen, it just shuts off or hangs up in the boot-up process! I even go online to see if this is a problem other people have and how it can be fixed, and I'm told "Log in in Safe Mode" - which I try, only it shuts off before doing that!!!! So, I call Dart Computing to say that my PC which they "fixed" doesn't work - and THEY say, "Well, that's a separate problem, you'll pay again for us to fix that!" I didn't have this problem before I brought it in, but it's MY fault? I am very disappointed with the service and follow-up I've received, especially since when I left the man behind the counter said, "If you have any problems? Call and we'll take care of it...."

My elderly mothers computer got hacked not once but twice and both times Ryan repaired it for us in…read morea very timely manner! My mom was very thankful and Ryan was super helpful and friendly! Highly recommend!

Ryan repaired my son's laptop in a day and it now runs great. No complaints. Would definitely…read morerecommend.