I've been having trouble sending out emails on my phone for quite some time so I was in the mall…read moreand stopped to setup an appointment . I was pleasantly surprised that they could see me right away. I headed back to the Genius Bar. I loved the way they bounced ideas off each other to try and come up with a solution. The solution was found by Mike and I'm so grateful. It took awhile but they didn't seem annoyed or bothered. I'm very happy we have the Apple Store in Syracuse!!

My nonverbal autistic son had an iPad which he uses as a communication device. We purchased an…read moreApple care plan at the time we got the iPad. The screen cracked and we took the ipad to the store for replacement which is part of the plan we purchased. The employees at the store were rude and unhelpful. I explained at my check in exactly what we were looking for. They had us wait for an hour and a half only to say that they don't do replacements at the store. instead, they would send the device out which would mean going at least 7-10 business days with no form of communication for my son. I can't overemphasize how unsympathetic and uncaring they were. I really do feel that if they were not going to help, they could have said so at the beginning.

Computers are important to our business, and this business is important to our computers. These…read moreguys are knowledgeable, efficient, reasonably priced, and professional. I have purchased rebuilt equipment for personal use, and had viruses, malware, and spyware removed from business computers. (No software can beat them all as quickly as they evolve.) I have every confidence in their ability and honesty. Definitely "Syracuse's Best" for computer repair!

I worked with Robert and he is very knowledgeable on all things computer. I was having a problem…read morewith the sound on my computer and he fixed it quickly and cheaply. I came in the store with a broken computer and left the store with a working computer and as a happy customer. I couldn't ask for better customer service and friendliness from a business. I am a happy customer and will gladly come back to and recommend Computer Outlet to anyone who needs a computer expert! Thank you!

Three recent visits and each was terrific. New PC and printer at reasonable prices; and a very…read morehonest and professional review of an older PC on our third visit. We were treated professionally by every staff member encountered across the store.

Ryan sold one of my friends a computer bro was super smart and nice and knew everything we neededread more

A complete joke & rip off! Do NOT trust these guys! Scam artists & conmen…read more Ignore all the positive reviews & people trying to say that diagnosis & repair takes time. They have no clue what they are talking about. I've been in the electronics & computer field for over 30 years. That being said, you learn to diagnose while speaking with the person who is having the problem. 80% of the time you already know what the problem is & can give a pretty specific time frame on how long it will take to get it righted. This place is more interested in your money than your repeat business. They do not really care about your problem when you are getting your "ticket" written up, because they bill by the hour no matter if it takes them 5 minutes to fix the problem or 50. So you can go in with a VERY simple problem that takes 30 seconds to fix, but they are more interested in stealing your money than providing you with a 30 second fix & building a positive business relationship with you. They prey on the ignorance of the general populace to not know much about electronics. They use that to their advantage & use technical terms to hype up a simple, benign problem & get you to upgrade your services to more than what you really need. Not to mention that every single person that comes in they offer "express service" to at a higher rate, which does not get your ticket addressed any faster, you just get charged more in the end. Further proof of their shady nature, just look at their website. The website is either a canned template that they failed to edit properly or they completely stole it from someone else's site. The parts that they edited to suit their needs are in English the rest of the site is in Latin. I would not trust a "computer repair" company that can't even figure out how to build a proper website! I've gone in a few times to see what they have to offer & I've heard the blatant lies that they have told to their unsuspecting customers. I've listened to the customers explain their problems & I knew right away what the problem was & that it was a 2 minute fix, yet they are told that it'll be a few days to fix it but that they will "get right on it". I've heard the owner be quite rude to customers who had too many questions or were not happy with the service that they received. Berating them & giving them excuse after excuse for how it's not their fault & that they were told about this when they came in. They basically will not answer any of your questions with anything definitive till they have you sign their contract & they know they've got your money locked in. If things start to get too pricey for you, they will be happy to write everything off as long as you sign over the item in question to them. Which if you do, they then turn around & sell it to some other unsuspecting person.

Horrible experience with this company as we sent a computer and printer we had purchased at the…read moresame time from Syracuse Computer in for service as they were not properly working. Bottom line, the "fix" didn't work and they didn't stand behind their products or their repair services. Super-slimy sales guy who made a bunch of warranty promises he didn't keep. He has to be selling used car lemons somewhere right now. We finally wrote it off as a loss. Can't believe this place is still in business. Avoid at all costs, you can do better blindly buying computer stuff online.

WOW! Amazing service, I am definitely making this my go-to place for any issues with my computer!…read moreExtremely knowledgeable, fast efficient service, and explains things in a way that is easily understood. He fixed the issue, and took the time to teach me how to navigate through a new app. 100 % satisfied! Don't bother going to a big box store when he is so close by!

Great place to take your computer problems to. My laptop would not load. Brought it in and Adam…read moreput a few discs in and determined the hard drive was dying. Told me the computer was worth putting a new hard drive in. The laptop works better than it did when I bought it new. He put on an antivirus program, malware detector program and a word processing one. His prices are very reasonable and I feel he is trustworthy and not there just to sell you something.

Express Computer Service has been my go-to IT company for my business for almost 10 years. They…read morehandle everything for us like an in-house IT department. Craig, Dan, and Sean are the techs we work with most, and they've always been reliable, responsive, and easy to work with. Whether it's a quick fix or a bigger project, they get it done right the first time.

Avoid at all cost. Not a reputable place…read more I brought my girlfriend's MacBook in to be repaired because the fan was making a loud puttering noise(Jan 2020). I thought all they simply needed to do was either clean or repair the fan, they apparently have no clue what they're doing with Mac's. They gave it back to us completely unable to be turned on; they said we needed a new motherboard, new hard drive, new fan. All of which would be several hundred dollars, I believe they quoted somewhere around $700-$800 and said we might as well buy a new computer. They also charged $60 for the service fee and thought that was ridiculous as well. TLDR; brought MacBook with loud fan, paid $60 for them to give us bricked MacBook.

My all-time favorite tech shop in Cazenovia New York. Seriously Eric does a great job fixing things…read morequickly and well! I busted the screen on my phone and he fixed within an hour. I cannot recommend highly enough!

Needed a battery for my IPhone 7. One call, made an appointment, done! Great service! Call…read morethem, you will not be disappointed!

I took my laptop in after it shut down spontaneously at a scientific conference and then could be…read morerestarted only occasionally and unreliably before it would shut down again. They examined it thoroughly and ultimately diagnosed the problem as a fault in the motherboard. The solution turned out to be putting my solid state drive into another laptop several generations newer....effectively salvaging all my data and apps on a newer machine...all this for a few hundred bucks. Manny provided me updates as the diagnosis progressed and stress-tested it before returning it to me. To me, this was a model of how a repair should go. Thanks a lot to the MM Tech team.

Brought my gaming PC in as I had troubles with my monitors displaying after updating my…read moreGPU/Ram/PSU. I'm very particular about who touches my PC, but felt I was in good hands the whole time. They were extremely communicative, provided a fast resolution and ensured my PC was working to the best of it's ability. They were able to identify the power going to the GPU wasn't enough, due to user error on my part during the installation. They even went and updated my BIOS, drivers, and OS! These guys are PROS, if you need fast and reliable, I couldn't recommend MM Tech Doctor enough. Oh, and they gave me a 90 day warranty on my PC!