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    A & C Engraving

    5.0 (3 reviews)
    Closed 4:00 pm - 7:00 PM

    Services - A & C Engraving

    Engraving

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    9 years ago

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    Daniel's Jewelers

    Daniel's Jewelers

    4.1
    (21 reviews)

    great customer service from salesmen. helpful understanding gave me a great deal on a beautiful…read morering however now my problem is the follow threw on getting the ring sized and back to my possession. I was told when the ring was bought that 1 free size up is given if needed originally was going to only pay for 1 size upgrade because it was going from 7 to 9 which I got 1 free upgrqde. but ended up being 7 to 8. before coming to the store I had a conversation with Sal and he said he could have a week turn around which I said ok great that's a week faster then everyone else followed by if you really need it I could get it to you possibly by Wednesday Thursday latest. Sal wasn't the sales rep I dealt with but upon telling him this he went to Sal and confirmed. after finding out I only needed 1 size upgrade Sal said it would now cost 80 dollars for the ring to be sized because he is taking it out personally to make sure I have it by Wednesday or Thursday And I would be called when ready. this was on 5/22 To get the ring on 5/27 or 28th. it is now 6/2. My girlfriend called and asked about the ring and we got great news it's ready for pick up. However when asked about the express payment she was told it's now 60 dollars and they r taking the 20 off for the express order but it is 60 for the sizing Followed up by enough money wasn't spent for a free sizing and a life time warranty wasn't bought which was never brought up or discussed When the ring was purchased. All in all if they refuse to honor what was said. the ring will be payed for and picked up whether they our gunna honor what was said or not. but unfortunately will be the first and last purchase made from us there. 60 bucks isn't much money but you made promises and statements in which you failed to comply with and uphold. you never called about the ring being completed. my number was red back to me when the ring was bought. then today we are told they couldn't read the number or wrote it down wrong. We were told it was 80 dollars for the express services and now it's 60 dollars for a sizing and 20 bucks for express services. i was told I have 1 free sizing Which I was using from a 7-9 which means I pay for 1. But now that's it's a 7-8 I have to pay for the sizing and the express is only 20 That your going to take off. I'm sorry people Maybe spoke out of turn or pocket or just was speaking to make a sale but at the end of it all your not honoring what was said n agreed upon n changing it. Thanks for the ring. My girl loves it but a very disappointing customer experience after purchase

    Ajay & Nef were so patient and kind with my decision making and time. They suggested great…read morealternatives and solutions for the special gifts I chose for my kids and one promise gift for myself. They were even able to give me an extremely reasonable price as well as a payment plan that just eased off the finances for me a tiny bit. Customer service like this is not given very often anymore. I was genuinely touch and know that I will return after this encounter for the rest of my jewelry purchases.

    A & C Engraving - engraving - Updated July 2026

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