If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

No complaints with the job performed. However, the pricing was ridiculous. $673 for front rotors…read moreand brake pads replacement. PS. they did also zip tied the plastic under the front bumper. WOW. Never again $140 for diagnostic $210 for labor $253 for parts $49 for shop supplies

Good, good people working there. Supervisor is very attentive and caring. My car was tended to…read moreright away and I received outstanding service. Definitely recommend & will return.

When settling my payment the customer service representative listed everything as complete. When I…read moregot in my car the floor wasn't vacuumed. When asked the employee indicated the vacuum was broken. I'm just wondering what else didn't get done that's been checked as yes on my invoice I paid $73.29 for. I plan on taking my business elsewhere. Be honest. I understand if you have a problem but don't tell me work has been done when it clearly hasn't. Update: this morning my windshield wiper fluid reservoir :empty. There are two reservoirs on my car. They checked the one for the rear window apparently. So here I am back at Jiffy Lube. Convenient. I guess the vacuum is working today and when you ask for the manager things get done. Shouldn't have to be this way.

My day started out getting an oil change with Valvoline for the first time. I was so surprised that…read moreit is not like the other places I go to get oil changes at. These men were so kind. One of them reminds me of my grandson. His name is Josh and the other I believe is Dwite. I got my oil change and new filters. They were so understanding because I had so many questions, they answered them with no hesitation. The price was not expensive at all. It was reasonable. Definitely will be back next time. This is my new place to go for oil changes.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Grovetown.

Super fast and convenient not having to leave car. Employees are friendly and professional. The…read moreprices are very reasonable. I'll be back again.

I went out of my way to go to a vavoline oil change because I have had such great expreinces with…read morethem in the past. Not this one. I asked for a full service oil change and they acted like they never heard of such a thing. I think they did change my oil, although I can't be sure. The attendant mumbled and I had to ask him to repeat things to me several times. One would think that if a person is told the customer cannot hear them they would turn toward the customer and speak clearily. The worst thing was I asked them specifically to check my tires. They didn't do it. I looked and the tire I thought was low was still low, when I checked it it was around 15 PSI. Awful. I dont feel like there are any good places anymore. $75 and now I have to go check everything myself after all. Service sucks.

Solid place. Very nice and professional workers will definitely return. Normal prices and quick.read more

We arrived to get an oil change at 3:30. There was only one car in the bay and two empty ones. We…read moresat there, they brought water twice, and then another car pulls up. They immediately pull them into an empty bay. We are still patiently waiting. Another car pulls up and as we are still waiting to be pulled in they pull a third car in the empty bay. The workers kept staring but no one ever came to apologize or explain. We finally ended up leaving and going to express oil change. Kudos to take 5. More like take your damn time.

From the moment I drove into the parking lot until I left, there was outstanding customer service…read more When I turned off the street into the lot, one of the guys greeted me and asked what services I needed. I went in for an oil change and got my license plate light replaced. I've never gotten my oil changed anywhere but my car dealer in Virginia but being in Georgia now, I had to find a new place and somewhere close to work. I drove into the garage and waited about 15 minutes at the most while they checked everything in my car and changed the oil and bulb. Everyone was very friendly! The cost was pretty average ($39-$49) but I opted for the high mileage package since my car has over 100,000 miles. They also do military discounts here too. Highly recommend if you're in the Fort Gordon area.

This place doesn't know what they're doing. My dad has taught me things with a car and I only…read morebrought my honda to them because of vibration issues thinking I just needed a balance. After the service it was still vibrating so I took the tires off myself to find my tires were about to blow. They should have instantly seen that and told me it's not a balance issue that I needed new tires. Had they just told me that it wouldn't have been a problem, instead they let me drive off and if I kept driving a tire would have blown on me. I could've gotten into an accident and possibly died. I informed their management and cooperate about their poorly trained mechanics. When I confronted the manager and employee that worked on my car about the issue all he had to say was "I didn't see anything". Playing dumb, management refunded my money and I will never go back to this location again. They're the most incompetent, unprofessional jiffy lube I have ever been to.

Free tire rotations if you've purchased tires from Mavis. I purchased a set of tires from them back…read morein December and the team here has been there to help out with tire maintenance by reminding me every 3-4K miles to come get my Tesla tires rotated. The gentleman working there helped me set up my schedule to where there were the least about of wait time and I was in and out within the hour. Not only did I get the rotation, but I was given free inspections on my TPMS sensors, thread life update, and brake/pad checks. Definitely will continue coming back here for my tire maintenance because this location has one of the best professionals in the industry working here. Highly recommend checking this place out!

Got my brakes changed here about a year ago, and recently they needed a change so I went to my…read morenearest shop instead. They told me that the last shop ( this one here ) put on the wrong rotors in my car and that's why my brakes were in such bad shape. 530 dollars spent and they couldn't be bothered to put on the right equipment for my car. Shame.

Express Oil Change is a great establishment. Law, particularly my mechanic, gave me some wonderful…read moreinformation about my truck. He was very honest and very caring to make sure I understood the important mechanics and maintenance for my truck. Most places I've been with my truck would just completely do the job WITHOUT asking if that is what you want to do. I love how I was given an ACTUALLY printout of my diagnostics of what is recommended and I can take it home and look at it. Came for an oil change which took 10-12mins. You definitely will be paying for maintenance but that is the price for keeping your vehicle in service and not broke down. It is honest service price in my opinion. Thank you Law for a job well done. I'm writing a Yelp review for this establishment as well. Get your routine oil or any issue for your vehicle done here. Law you the man!

On August 22, 2026, I took my vehicle to Express Oil in Grovetown, GA, for an A/C repair. The…read moretechnician diagnosed the issue, provided me with a quote, and told me the vehicle would be ready later that same day. Approximately 30 minutes before closing, I received a call asking if the shop could keep my vehicle until Monday because the repairs were not yet complete. I explained that I needed my vehicle that day. The caller stated that they would call me back, but I never received another call. I went to the location myself and found that my vehicle had been disassembled, making it impossible for me to take it home that evening. On Monday evening, I was contacted and told that my vehicle was ready for pickup. I arrived, paid the service fee, and left. While driving home, the hood of my vehicle unexpectedly flew open, causing damage to both front fenders. Upon inspecting the vehicle, it was discovered that several bolts had not been replaced and that the hood latch was missing. When I returned to the shop, I was extremely concerned by the lack of urgency regarding what had happened. No one offered an apology, and a manager was not available to address the situation. I was asked to leave the vehicle at the shop and was told that a manager would contact me. I never received that call. The following day, I returned to the shop and spoke with the manager, Terry, in hopes of resolving the situation. He asked what could be done to make things right. I requested that my vehicle be repaired, that I be provided with a rental vehicle, and that my original service fee be refunded. Terry stated that he would submit these requests to corporate and keep me informed. Later that day, Terry contacted me and stated that the shop's insurance would cover the repairs to my vehicle. Two repair estimates were obtained. While waiting for the repairs to be completed, I was able to drive the vehicle. Unfortunately, after driving it for several days, the A/C stopped working again, so I returned the vehicle to Express Oil. Express Oil subsequently took responsibility for having both the A/C repaired again and the body damage addressed. Unfortunately, the bodywork performed by the repair shop they selected was also unsatisfactory. The fenders had noticeable gaps, and the hood did not sit flush with the body of the vehicle. I was contacted twice and told that my vehicle was ready, only to discover that the A/C was still blowing hot air. Overall, Express Oil had my vehicle for nearly a month while attempting to resolve the issues. I eventually contacted the Regional Manager, but my call was never returned. Additionally, I never received the refund that I had requested. This experience was extremely frustrating and disappointing. I expected my vehicle to be properly repaired and returned to me in safe, working condition. Instead, the initial repair resulted in additional damage, followed by repeated repair issues, poor communication, and an unresolved refund request. Based on this experience, I will not be using this location for future vehicle services, and I cannot recommend it to others.

Very professional outfit. Alignment on car was done for a very reasonable price and the time frame…read morework was done was perfect. Hassle free! Charles P

I've taken about a year to ponder over leaving a review or not…read more Me as a person: Naive, trusting, mid-20's, knowing nothing about cars. Issue: My 2014 Kia refuses to drive over 45 miles per hour. Jiffy Lube: "We cannot work on a car that has the engine light flashing" I coast down the hill to a place that has "Christian" in the title. Naive, naive, naive. The place is willing to look at my car that day. Wonderful. It's the morning. They'll let me know when they're done. I walk all over Evans since it's a lovely day. They have my car past 5:00. So it's been... 6-7 hours. Luckily I didn't have work. Finally I wait in the building so I don't get locked out past closing time. Eventually, I'm told "You're going to need an entirely new engine. Your car isn't safe to drive." I'm shaken. I had just bought the car less than 3 months ago. I ask if they know any tow truck services they trust so I can take my car home, as I was a pharmacy technician at the time and flat broke. I had spent that March through August walking everywhere I needed, so I just accepted my fate of walking everywhere once more until I could figure out how to save for a multi-thousand dollar fix. The person at the front desk then says "Oh, it's not serious enough that you need a tow." My inner dialogue went "Hm.. but you just said my engine needs to be replaced. My car isn't safe to drive... why WOULDNT I need a tow truck?" So I pay the $91 diagnostic fee on my credit card, a bit dumbfounded that $100, which was the equivalent to working 6 hours overtime at my full time job to afford the service, fixed nothing. My engine is to give out at any second, but I'm okay to drive home? Quite embarrassed, I called my veteran friend who came over that afternoon, ran a test on his diagnostic machine, and asked if I hit a bump recently. I did. He told me I had activated some sort of knock sensor when I did that, which then activated a safety mechanism, which was why my car wouldn't go over 45. He cleared the code on his device, and my car was magically fixed :) A year later, my car is still running great. No further issues. So I recommend avoiding this place. My friend fixed the issue in five minutes for the price of a thank you coffee while this establishment took an entire business day to attempt to scam me into buying a whole new engine without clearing the code to allow me to safely drive home until I could afford their "fix." Anyone who knows the driving culture in Augusta would understand that driving under 45 is dangerous business around all the irritated, impatient car-owners in this city. I don't appreciate anyone who uses scare tactics to uneducated, trusting people. It's embarrassing to be treated as if I'm stupid when in reality, I never had a father to show me how to run simple tests on my car to try and resolve issues myself. Rather shameful to lure people in with Christian decor when taking advantage of people in my opinion, but that's just my thoughts.