Diogenes can stop looking…read more Mike and his staff deserve the highest praise possible for their excellent service. I had my vehicle's A/C serviced last fall, and was told that if what had been done didn't solve the problem, that it would take a new condenser or compressor to fix. Lo and behold, it didn't solve the problem, so we came to Nichols. It's amazing that Mike not only offered to work us in, but that he was also honest and upfront enough to let us know that neither of the issues the other mechanics predicted were even necessary, saving us hundreds of dollars. Judging from the reviews here and elsewhere, I shouldn't have been surprised. The work done to our vehicle was superb, and we now have a dependable place to take our vehicles. Can't be happier or more satisfied.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

I woke up with a nail in my tire this morning and I first called the closet tire shop to me which…read morewas Firestone they told me a 2 hour wait to then I called Augusta Tire & Wheel Pros and they got me in immediately. Literally took 30 min. They were very helpful and nice. If any other car issues again I will definitely be coming back. The prices are very good also!

I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

Beware of the person, he told me his name is Ryan Newsome, he was working on my sister's car and…read moreshe told him about a water leak my mom had, he was doing the car repair at my mom's, so he saw were the leak was and told my sister he could fix that also, if she wanted him to...so see said, sure. He started working and cut my 78 year old mom's water off, tried to repair it, said he would come back, came back a few hours later and said he fixed it got paid and left, when my mom when to use the water mud and small pebble rock was coming out tge faucet, then the water stop, Ryan was text said he would come back and fix it, he came and turned the water off and never came back. Mom had to not have water for 36 hours, I had to get someone else to go by and fix the outside leak, ...not all the cold water lines to the sinks and toilets are stoped up and will have to be flushed or valves replace. He doesn't stand behind his work.​

10/10 experience, highly recommend! My car wouldn't start and Ryan came by same day to diagnose the…read moreissue and came back the following day to fix it. Super speedy service, and I especially love that I didn't have to get my car towed to a shop in town. Ryan was very professional and did a great job! I feel that his rates were reasonable as well, definitely less than what I would've spent on the tow and getting it serviced in a garage around here.

Fast and very reasonable prices. Had my brakes done here and it took under an hour for the job to…read morebe finished. Very friendly and fast service. Would definitely recommend them.

asked a simple question if they can use the oil and filter I already purchased instead of theirs…read moreand the man told me to go somewhere else and hanged up without letting me reply back. very disrespectful

Excellent work and very nice staff. No pandemic excuses, They ordered the part my car needed and I…read moregot my car back the next morning. Thank You Garrys

My car needed the following repairs: replace brakes & brake pads, an oil change & tire rotation,…read moreand the electrical checked in the front of my car (the stereo & rear view mirror electric panel went out). I had read online that it could be a fuse or wiring issue & knew that going into it. I called asking for a quote and after talking to the very kind receptionist who wanted to make sure my questions were answered, she handed me off to Garry directly. Garry gave me very reasonable pricing quotes for the brakes & oil change and let me know that the front electrical issue could be a few things (describing what I mentioned above) so he wouldn't know how to price it yet. I asked if they did electrical repairs and he said yes and would give me quote after the inspection. I asked for my car to be inspected for those 3 issues specifically and later discussed the pricing for repairs/to see if I would like to move forward with them & I happily agreed, to the tune of less than $300 (which I honestly think was a steal, since i was previously up charged by dealership mechanics). After paying and picking up my car, I showed my husband that my stereo worked (I had sound! The stereo showed the time! I could do more than just eject a disk! Yay!) and that the rear view mirrors were adjustable again (Yay!) by adjusting the right mirror. I went to adjust the left mirror and it all shut off, the power to the stereo/sound/mirrors didn't work anymore. I turned the car off and on again to see if it was a fluke, it wasn't. It wasn't fixed. I went inside and calmly let the receptionist know that all the electrical stuff went out again (with Garry sitting right next to her at his desk). I didn't raise my voice, my face was hot with embarrassment and a bit of irritation, and I let them know that the same electrical issue I had, just happened again. I wasn't happy that he said they would inspect my car and find the electrical issue cause (which i assume meant figure out if it was the fuse or the wiring DURING THE INSPECTION) and fix it--not just plug in a new fuse and move on, and they clearly didn't. Garry said "We replaced the fuse and it worked so we can check it on Monday" I say "Okay... but the issue is that I paid for it be fixed.. and it wasn't? Can i get a note that says you will check it on Monday and fix it?" and ask several times for a written note that says that (I prefer written acknowledgment over a verbal agreement, and wanted that statement so I could hold them to a timeline if an issue were to arise) and both him and the receptionist ignored/breezed past that despite my requests. I know that it's not a normal request but it's far from an unreasonable request and if he didn't want to, he could've easily said so but instead he said "You can just bring it by on MONDAY and we'll check it??" I say, "Okay? but I paid for it to be fixed and it wasn't so--", he cut me off annoyed, "REFUND HER, her TEN DOLLARS" like I had been begging for a refund. I am confused and say "That's not what I want..." I pause and try to clarify why I want the "paper trail" and say nervously, "It's just that.. I saw some reviews online and some of them said they've brought their cars in for service and also had issues with it after and that--they weren't fixed, so I want a paper to say that--" and Garry's face turned immediately angry. He cut me off again and told his secretary "REFUND her TWELVE DOLLARS." angrily. I started to say again that that wasn't what I cared about and he cut me off repeating himself as the receptionist grabbed cash. She handed it to me as I looked at both of them confused and said "So can I bring it in on Monday..?" and with a scowl he said "No, you won't be taking it to my shop anymore. You're NOT ALLOWED here any more, you can find SOMEWHERE ELSE to get your repairs done." I was confused and baffled, looked at him with shock and confusion as he turned to a mechanic at his desk and proceeded to ignore me. I turned to the receptionist with the same look on my face as she handed me the cash and said quietly, "I'm so sorry" I looked at her, saying "Okay..?" and then smiled saying, "Thank you very much." and left. I was refused service by Garry directly, and it was very likely because I mentioned bad reviews and asked for a note for accountability's sake since a verbal promise really wouldn't guarantee anything except potentially my time wasted. It's sad because I was really excited yesterday and earlier today about having a regular auto shop to go to and to have a mechanic/shop owner that I know won't up charge me because I'm a woman. I'm not going to suggest anyone not go here for services BUT I will suggest that if you do, you PROBABLY shouldn't bring up any negative criticisms/bad reviews on sites such as Yelp/Google, which speaks for itself.. Online reviews helped me find a quick and affordable place like Garry's AND will NOW HELP YOU not get banned & refused service there haha!

They're crap. They had my van for 2 months and still didn't fix it. I went to check on the progress…read moreand it was sitting in the back of the shop with the junk cars. I questioned the owners son and mechanic as to why he wasn't working on it. He said " He has other cars to work on". Needless to say I immediately asked that it was brought around front and I left with it and took it to the dealer where it was fixed in under 3 hours. They didn't have a clue about what was wrong with it. Of course they still cashed my check they had me write weeks ago for repairs that they didn't even ultimately do. Beware. They have a unorganized trashy shop, hadn't called me 1 time with updates, and obviously don't know what they're doing. Another thing. When I was leaving I asked him after 2 months having my van he still hadn't fixed it. He said " see that car there, pointing to a vehicle with the hood up, it's been here for 8 months". REALLY!? Shade tree mechanic is an under statement.

Smith's Auto Repair is a local family-owned business that provides awesome service at fair prices…read more They are friendly, professional, reliable and their customer services far exceeds what is expected or required. It's comforting to be able to actually have total faith and trust in an auto repair shop. There are honest ones and not so honest ones. This business is definitely trustworthy. I highly recommend Smith's Auto Repair.

Their voices are kind and they seem to know their business. However, they have destroyed All the…read moretrust I have placed in them over the years. There is absolutely no justification for $496.90 for a two year Interstate battery. They have killed the goose that laid golden eggs. I am not happy about the wasted money. Very sadly and much worse, the loss of trust is something that cannot be regained.

Quality work and a fair price, and it was fixed sooner than I thought. Only complaint/concern is…read morethat the parking lot is a mess, but a good place to watch the local sheriff's department run a speed trap (they didn't get me, this time).

took me car here to have the transmission rebuilt they told me it would be about two weeks because…read moreof parts and they where very busy but to my surprize they called me with in a week and had my car fixed and at a great price compared to other transmission shop around augusta ga