What is the point of having an appointment time if when you get here you still have to wait an hour…read moreeven if it's the very first or second appointment of the day?

Got my glasses back and tried to use them. Its like I dont have any prescription in them. I can see…read morebetter without my glasses. Never had an issue like this anywhere else. Bad experience!

They get u 6 boxes of contacts for 200$! That's pretty cheap!! I get a good deal each time!read more

i Will never be back. I was running a few min late for my appointment so they sent my doctor to…read morelunch why would u send someone to lunch when U have an appointment, figured they would atleast wait ten min before Doing so. . Very unprofessional. Also this place is a hole in the wall. Not good service at all. I wouldnt recommend it at all. They do not know what there doing

This place over-charged me and over-billed my insurance company. Many of the charges were denied by…read moremy insurer. When I refused to pay the disputed amount, I was turned over to collections without notice. They kept billing me once I was notified by collections. This provider was also considered as out of network by my insurer, even though they are only seven miles from my home. I would never go back to this place and wanted to warn others that they will try and rip you off.

OMG if you are looking for a great experience getting an eye exam and picking out new glasses, you…read moreare at the right place. BUT, if you are looking for a quick turnaround in getting your glasses or contacts to see! Go somewhere else!!!! I have been waiting for three months to get just my trial contacts and once I received my glasses I couldn't see out of them. Just go somewhere else.

I believe Crowder Eye Center provides good eye care. However, the billing department is absolutely…read morea disaster. I am a veteran, had eye exam there with the VA Community Care in March 2023. I have been receiving a statement every month since then because the billing staff is not properly trained to bill Community Care or just does not care. I have been to there office two separate times trying to get this rectified. My last visit I was rudely told until this invoice is paid I will receive a statement. I have called community Care on two different occasions for information on how to properly bill for this invoice and both times I called Crowder Eye Center and relayed this information. Community Care also called their office and did not receive a call back. It is clear to me Crowder Eye Center has no respect for veterans and I am still being harassed every month with these statements. I do not recommend veterans seeking an eye exam to go there!

The Best Eye care center in Chattanooga! Dr Crowder is amazing. The staff is very friendly and…read moreknowledgeable and always helpful.

I found two great pairs of glasses for a buy one get one free without any insurance. The lady…read moreworking there was nice and helpful, but the man was sorta creepy and wouldn't answer the phone as it kept ringing. He wasn't busy and both lines were on hold. My glasses are nice quality though!

I've been to both the Hixson store and the Gunbarrel store. Both have very nice staff & have been…read morevery knowledgeable. My last visit was to the Gunbarrel office this past June. I saw Dr. Patel for a remote glasses & contacts exam while Mr. Adam's was physically there to work the equipment & run test. She was also very knowledgeable and informative, communicating clearly without using a lot of medical terminology that could be confusing and without talking down to me. They both answered all of my questions throughly. I also ordered new lenses. The optical tech worked with me to figure out exactly what my insurance covered. I went back to pick up my glasses this past week. There was a different optical tech who fitted them on my face. She was also very kind & helpful asking me questions to help fit them perfectly. Since the visit went so well Ive already scheduled next year's appointment requesting to be with Dr. Patel again.

They say you have a one year warranty, but when your glasses break they do not honor it and make…read moreyou pay. I will not go to them again and recommend you do not either. I would give 0 stars.

The staff is extremely friendly and very helpful. The representative went above and beyond to help…read moreme find the perfect frames for me.

Can I give zero stars because that what this place deserves?? I ordered simple, black and white 5x7…read moreinvitations. After almost a week I went to pick up the order and they were a complete disaster. Ragged and bent with uneven edges- I think a second grader could have done better. During that week they provided no follow up email and when I called I only heard excuse after excuse on why the order was delayed. I finally cancelled the order because the associate offered no help when I went into the store. A complete waste of time. Just glad I didn't pay for the job up front. Best of luck to the next person!

I used to live closer to the Ft. Oglethorpe, GA store on Battlefield Parkway, even tho I must…read moretravel further now, I still use this store because the Manager, GABE is AWESOME. A few years ago, he did the right thing for me with regard to a computer and a discrepancy with the extended warranty... He did not have to, but he gained a loyal customer for life. Besides that, the staff at this store is always helpful, friendly and ready to assist. I just purchased an awesome HP Convertible Laptop last week. Keep up the good work Ft. O and Gabe!

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

It is obvious from the moment you walk in that this place is something special. It is a beautiful…read morefacility and the waiting room is fantastic. Don't get too comfortable because in my experience you won't be in it for long. I was promptly taken back where a detailed exam was performed on my eyes. The entire staff was super nice, very professional and highly skilled at what they do. I saw about 3 different technicians with each one doing a different part of my exam. Then the Dr came in and did his part of the exam and he spent a lot of time giving me options on glasses vs reading glasses only etc. I felt that this was a very good exam by a first class group of people. There is a huge difference in this and a typical walk in glasses dealer that makes it feel like you are at a fast food place. This is the opposite of that experience . I highly recommend them for your eye exam and glasses etc.

I have been using Dr Park's office for three years now. In the beginning I wasn't a fan, but kept…read morecoming back because it was convenient. My biggest complaint was the receptionist. Luckily, she is not there anymore. However I have decided to revise my review because Dr Park is truly kind and he and Dr Tran are very knowledgeable. Though I didn't feel valued because it was like an assembly line to see the max amount of patients, I did appreciate that my time was respected and I was in and out. I feel very comfortable with trusting my eyes to these two doctors.

My husband had an eye exam last year with Dr. Arthur Park…read more I saw Dr. Arthur Park on February 10, 2018, as a walk in. I had an eye exam, as well as a contact lens exam. I was very please with all services provided by Dr. Park employees and Costco eyewear department. My vision wear insurance paid out of network costs, but it was still cheaper for eyewear and 1 year of contact lenses from my former eyewear provider. I still save money on both services. I will be back in one year. I live in Chattanooga and I will paid out of network cost, because I saved money.