I was referred to this place by a friend. I went there today and there was an employee threatening a customer and wanting to fight him. The place was very uncomfortable and unprofessional considering this person was a customer and the a-abbot employee knew i was there and didn't even take that into consideration that there were other customers in the store, he continued on with his cursing and wanting to fight the older senior citizen man. If i were the owner i would address this issue asap as they may have ticking time bomb on there hands which can be a big liability for this company. The employee seem to have some anger management issues! BEWARE OF THIS GUY HE IS A WHITE MALE IN HIS MID 40'S WITH A GOAT-T AND GLASSES. I DON'T KNOW WHAT HAPPENED, BUT WHAT I CAN SAY IS IF YOU PISS HIM OFF HE IS GOING TO WANT TO FIGHT YOU. Again this was my first time there and will be my last time there. read more

I broke my car key. I was looking for a place to be able to cut and program a new key for my car rather than going to the dealer and paying high price. I knew A-abbot lock smith is on Katella and 55 FWY but I wasn't sure if they can do this for low price. When I got there I had to wait few minutes. There were few customers ahead of me. I spoke to Jim and he said I can cut the key but I have to check to see if I can program it. All he asked me was my car's year built and type and he worked on it for 15 minutes and he came back with a new key. I was very happy and thanked him for saving me $240. I recommend this place for any lock or keys, specially for car key. Go there first and hopefully you can save lots of money too. They are honest and professional. They can tell if they can do it or not and charge you a reasonable price. read more

Modern equipment and technology with knowledgeable customer service. Jim fielded my phones call inquiries to perfection. He assisted me with a quick look-up of the key I needed for a broken vehicle key. We arranged for my visit at the least busy time of day. I didn't have a spare and he recommended a shell to house the existing one that was in pieces. I ended up with two brand new keys that will last for another 10 yrs. Austin was polite, kind, sincere and a pleasure to work with. He has excellent customer service and interpersonal skills that today's and yesterday's consumer needs and values. Jim understands the balance of value, too. He made the whole package make sense and has built a great business that serves the county well. All my best to A-Abbot Locksmith! read more

We needed to get 2 spare keys cut and programed for our Mustang GTP. The keys are part of the Ford active Anti-Theft / Securilock system. If the chips aren't programmed correctly the car won't recognize the key. Three attempts to start with a bad key and the system is designed to disable the car by frying the security module. And the last thing I needed ($$$.) The dealership wanted a lot of money and the car for a couple of days. A-Abbot Locksmith Justin cut and programed 4 spare keys in less one hour at way less than half of what the dealer wanted for the 2 key job. That saved me hundreds. Justin was very friendly, knowledgeable, and fast. The cuts and programming were flawless. Thanks Justin! read more

This locksmith shop is amazing. Everyone is professional and oh so friendly. I made a mistake with keys I had made for my family. I had several made to our mom's place and they didn't work because I didn't realize the entrance to her building had a door frame that wouldn't accommodate the key I had chosen. I immediately called them and although they had officially closed for the day a few minutes earlier, they told me to go by and we'd choose another type key. They made a new set of 7 keys and didn't charge me for my mistake. That was so nice of them. Their customer service is beautiful. Thank you A-Abbot. read more

Electronic keys are very expensive, my truck key frame broke, so I bought a new one online, I took it to Jim and he scanned the old worn key and cut my new key perfectly to factory code instead of copying the old worn out key! Jim also provided me with the factory key code I will need to replace my lost spare key, if I have an issue before it is replaced Jim recommended I store the code in my locked phone. Now as long as I have my phone I can get a replacement key A-Abbott will also program and cut customer keys and also provide complete factory replacement keys. I like options, thanks Jim read more

Jim who is an employee for this company has harassed and threatened me and my business. I also want to note that Jim is driving around in a JC McGee Truck while servicing under this business, while claiming he works for the township. he's vandalized property, verbally assualted store owners and police and used his authority to take advantage to violate and harass people. I will not put money in This company nor endorse it until this employee is terminated and will take civil action to make sure of it. If I could rate zero I would read more

I recently bought a used truck and it came with a tow hitch lock. The salesman did not have a key to unlock it so I had to either break it off or hire a locksmith. I went to A-Abbot and met Jim. He walked out to the parking lot with me and looked at my tow hitch. He was very honest and told me I didn't need a key. Turned out the company that makes the hitch locks fabricates them so the truck key can be used to open the tow lock! Jim was very friendly, knowledgeable and honest! I had a great experience with Jim. Thanks Jim! read more

I have been to A-Abbot locksmith a few times. I've been happy doing business with them. Recently, Jim Thorpe helped me. I will never go to any other locksmith. He is so knowledgeable, honest, trustworthy & very kind! I'm so grateful to Jim! Now I will have A-Abbot come to my house to check all my locks. Also, my next purchase from A-Abbot will be a safe. I've been looking at safes for a while & now that I know how honest they are I'll only purchase one from A-Abbot's, thanks to Jim! Thank you, Joanie E. read more

Been doing business with them since they were on (Orange-Olive street) back in 1998. Got my first Multi-Locks in 2017, super satisfied with non-pickable home security. Jim is ready to exceed your expectations every time on specific requirements. They also offer outstanding service, and advice when choosing security options. They are expert precision key duplicators as well. A-Abbot is there to help weather you need full service or prefer to install their products yourself. Howard from North Orange read more

Called with a front door lock issue-spoke to Jason at the shop-very courteous-asked if they could be out today as we couldn't rely on the lock & it was very difficult to open the door. A few hours later Evan called & said he was on his way. I'd purchased a new entry lock set from Lowes thinking it needed to be replaced. Evan was able to repair my lock, adjust the deadbolt, saving me from using the new set which I'll return. Excellent service, professional & reasonable prices. Thanks Abbott Locks! read more

I needed a new car fob and Titan Automotive referred me to A-Abbot Locksmith. When I called to check on pricing and availability Jim was very friendly and helpful. He told me to come on in and that it may take up to an hour to get it all taken care of. When I went in to the business Jim was busy so Justin took over and was very friendly and efficient. I was in and out in about 15 minutes. Very professional and easy to work with. Great experience. read more

We had an issue with an employee's keys getting stolen from a job site and he had no way to get home. I called A-Abbot and got Justin. Justin was a pleasure to deal with. He explained the available options and recommended the most cost effective one. I fell their pricing is very fair. We were at their mercy and in a vulnerable situation to have been taken advantage of. I am very pleased with their service. I highly recommend A-Abbot Locksmith. read more

Abbot Locksmith service is great. Jim & Tim are very helpful. I have had batteries installed on key fobs for several vehicles. Key wouldn't work I. Tailgate of our truck and they were able to fix it $ made new key for truck. Purchased lock key box and Jim & Tim helped chose the right box and they helped me set up the lock box. They are professional, kind, knowledgeable of their products and assisted me with set up. Dorothy Bell read more

After going to a couple of hardware stores and being told they didn't have blanks for the car keys I needed copied, I decided to go to the experts. Justin K immediately found the blanks and fixed me up in no time. They even had several decorative options, so I had personalized house keys made for the whole family. Mobile service is also available, but if you end up going by the shop, Justin K is your guy! read more