We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

My pool cleaner was not moving and my past used pool service company was busy. Looked on Yelp and…read morefound Ryan's company. Scheduled appt. Communication was really good. Came to appt today on time, found that I had leave clog in valve. Cleaned it out and cleaner started working. Really appreciated working with Ryan. Going to get filter cleaned next week. Highly recommend

Ryan was incredibly accommodating and came to make a repair to my pool that was discharging water…read moreinto the street at a good clip. I had not used his services before but he didn't hesitate to set up an appointment for the same day, within the next hour. His repair was straightforward and he quickly fixed the issue. His fee was very reasonable and he now has become my new pool guy! Thank you, Ryan!

The owner is prompt and polite. Excellent work and…read morecommunication. Definitely happy to support a small business! Would highly recommend! Completed a salt water conversion and starting monthly maintenance.

Bailey with Clean Water Pool and Spa Care did an awesome job cleaning my pool filter today. He…read moreshowed up right on time, kept me updated when he arrived, and sent before-and-after photos of the filter, which I really appreciated. After the cleaning, my pool pump has been running stronger than ever, and the water flow is noticeably better. He also took the time to answer my questions and gave me very reasonable quotes for some additional work I wanted done. Great communication, honest service, and quality work. I'd definitely use Bailey again and highly recommend him!

Boyer Pools abandoned our project and we were lucky to have it completed by another company. Bob…read moreand his son Jake are compulsive liars, have lost their license and did not pay subs that worked on our project. In that regard, we were very fortunate that no liens were placed on our property by those subs. Jake Boyer actually blamed my wife and I for the delays in the project; thank GOD we didn't give them the next incremental payment or we'd still be out $36K. I would dig the hole myself before I hired anyone from the Boyer family and beware, I have been told that they are trying to do business still under a different company name. Run from anyone named Boyer...

This was definitely a BAD experience. Please beware. I…read morehad to get somebody to finish my project and do so many things over again because they were not done correctly and the City called him out on it. He wanted to bypass permits. Crazy experience for me.

We hired BP Water Concepts to build our pool after speaking with a handful of other pool companies…read more We have used larger companies in the past and we were excited to work with a small family owned local company this time around. Roger came out several times and was super friendly and receptive to our vision. BP initially seemed great until it came time to build the pool! We received our first mock up which we really liked, and were ready to make a couple small changes and move forward, only to never hear from them again. We tried several times to reach out via text as well as set up phone calls but Ben's response was always an apology days or more later, with excuses including "the last week was complicated for me," and even worse, just no response at all. Unfortunately, for us, we are out money, time, and doesn't look like we will have a pool this summer!

I can't say enough about this company! Family owned and amazing! From start to finish they were…read moreprofessional, courteous and most of all delivered the exact pool we have waited for ! Front start to finish 7 weeks ! This is un heard of! I would highly recommend them!

I've had three pools over my life, different houses. This…read moreis by far the best service I've ever had. Great pricing but way more importantly, amazing service. Super transparent, proactive - not reactive protection. i can not recommend these guys enough!

Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in…read morethe area! The pool at my mom's home was neglected after she had been sick and unable to keep up with cleaning regularly, and Chris took the pool from a pretty bad situation to completely clean and swimmable. He continued with pool cleaning and upkeep for an extended period, and it was such a relief to not have to worry about this while we were navigating some difficult life stuff. Chris has been professional, reliable, and easy to get in touch with. His services are also reasonably priced, which we really appreciated. 10/10, would absolutely recommend!!

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

Coe Crew Pools are the best. If I could, I'd give a hundred stars. Our pool was turning green…read more Every pool service I called said there was nothing to do but drain it. Draining is impossible here. Getting desperate. By now our pool is a green pond, a pair ducks have moved in. More calling. Coe Crew answered, listened, understood why we couldn't drain, came up with a creative solution. Now we have a sparkling ocean blue pool again, and ongoing care by Coe Crew Pool is keeping it that way. Highly recommended

Very disappointing! Their services are probably the most expensive out there and the quality…read moredoesn't meet the cost! Too much drama first and foremost. If you ask Dwayne any questions he takes it very personal that you're questioning him. For example, one of my actuator valves went bad so he quoted me $517 for a new valve and install. I found the same valve on Amazon for $120 and it will literally take me 5 minutes to install it. Dwayne didn't like me questioning him so he put my account on hold and Kenney didn't come out to service my pool. Unbelievable considering they charge me $200/month. I initially hired them because I was having issues with Calcium buildup on the tiles. They told me they couldn't fix what had already been done but it wouldn't get any worse. Not true. It's gotten worse. Once again the service is not worth the cost.

I had a great experience working with Dwayne at Aquatic Specialties. Our heater and our salt…read morechlorinator both went out within the last month and Dwayne was very responsive getting us a fair quote and a quick turnaround. Dwayne is very knowledgeable and easy to work with. I highly recommend!

Our experience with Taylor made pools was mostly good with some not so good. The project took 6…read moremonths. A lot longer than I would've hoped. But due to lots of rain things kept getting pushed back. Bobby was great. There were a few miscommunications on the initial sell and quote but those were handled well. They started almost a month earlier than we had thought so that was great. Craig was probably the best part of the build. He was as attentive as possible with all of his other builds and obligations. He would pretty much bend over backwards to fix any issues we had. He dealt with my crazy with grace and I appreciated that! The manager of the company is another story. My one experience with him wasn't great. He's not easy to work with, very stubborn, and doesn't like to hear issues related to the build that we have had. Very argumentative. He seems to be money driven, not customer satisfaction driven. I get owning a company is hard with all that's involved but a little finesse and kindness goes a very long way with me. I wanted a small sum of money discounted on our coping because the installers messed it up permanently but he refused and wanted to try to fix the issue. It couldn't be fixed which I knew it couldn't be. But we still paid full price because it wasn't worth the hassle. We wanted a waterfall/cave/slide combo built and Rob from Rock-N-Waterfalls was the best! His crew that built our structure were the most awesome group of guys. So attentive to what we wanted. Super nice and personable. And they did the most beautiful job on the whole structure. The demo crew, plumbers, and mastic crew, were great. We did have some issues with the pebble crew. The pebble tec was becoming stained about a week after the pool was filled. But Craig organized another acid wash to fix the problem and it's been great since. I was extremely impressed with most of the crews clean ups after each job. The only 2 who left big messes for us to clean up was the pebble crew and the concrete crew. They do need to work on not causing a mess for us. We have permanent blue staining on our retaining wall from the pebble. And blue stains blasted on the fence and some of my garden decor. There was some damage to our front yard from the dig tractor. Even though it was stated in the contract that Taylor made won't fix what they broke they still made it right and fixed it. So I was very appreciative of that. Construction on your home isn't for the faint of heart and I realize things will go wrong but everything was handled well. Now to the negative (which isn't directed at Taylor made) The concrete company they use is a joke. Thats where we had the most trouble. The only thing we are unhappy about with our pool is our decking and coping. The concrete looks terrible and was a very rushed job. Not finished well in many areas, very rough jagged raised spots. His company left hundreds of broom fibers in our concrete coping after the brush finish that left behind lots of permanent indentation marks. The owner of the concrete company, Alex, was difficult. He argued with me about the issue and was pretty unprofessional. A pipe was burst under the newly poured concrete. Which nobody turned the water on before pouring to make sure there wasn't a problem. (So if you get a pool personally turn your water on to be sure it's working right before concrete) So our brand new concrete was ripped out. They came out and replaced it but the replacement concrete looks like a toddler did it. So in my opinion they very much need to contract with a new company for the concrete work. We've been left with no doubt how to work the equipment and how to take care of our pool. We were given loads of advice and knowledge. It is a lot and intimidating but we're learning. We did ask for several upgrades and they were seamlessly added in to the project. So All in all we are very satisfied with our pool. It turned out absolutely beautiful and my kids and I couldn't be more happy with the pool. It was a lot of stress but I have no regrets. Knowing everything I know now I still would use Taylor made again if we ever needed another pool. Craig made the whole situation worth the stress and easier to handle.

Worst company ever!! Would NOT ever recommend…read more Several backyards in our neighborhood have pools , NOT built by this company When they arrived they encountered a large boulder and stopped Why did other neighbors have a pool built? Most companies will work for business and make things work, Not this company. They back filled the dirt and quit, still charged us 10k for equipment usage, permits and employee bodies .

Update problem resolved!…read more Old Review, Enrique is a master at repairs and knowledgeable of equipment but unfortunately he has people working for him that don't have a clue at servicing, the service has been hit and miss we started out with him doing the pool service and things couldn't be more perfect he also programmed our new pump to do fancy things and added some circuits that would be controlled through the app. Then he told us his apprentice was going to take over and we were damn we thought we just found the right pool guy so we gave him a try can't remember his name he's a young African American kid well the first week he broke the head on my wife's concrete turtle statue. After that just sloppy cleaning my wife would ask did the pool guy show up this week I'm like I guess well why is there trash in the spa? Don't know. Well weeks would pass sometimes the pool would look nice other times not too many weeks the spa went unvacuumed that's when I told Enrique we don't like the service your guy is doing and would like to switch to chemical service only but I mentioned if he could do it personally we would stay full service he agreed he would do it on another day we were fine with that. Well a week went by he didn't show up so I asked him if anyone swung by this week and he said it slipped his mind and said he wouldn't charge me $25 for that week the week after he showed up and the pool was looking like a charm until the following week where no one showed up again. One thing I still haven't figured out is the billing sometimes it's a mid-month sometimes at the beginning of the month anyways I spent some time vacuuming the pool and spa myself while we were swimming and I haven't heard anything from Enrique so I might just start doing it myself if it has to come to that. If anyone knows a dependable pool service let me know.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more