When my 12 year old dishwasher stopped cleaning well, many people told me I was due for a new dishwasher. I didn't like that idea, seems so wasteful to just toss something away, so I called Bill. He was recommended by my trusted contractor. He was friendly and straightforward and explained things to me really well. He replaced a small part that was malfunctioning (had the part on his truck), did a general cleaning and tune up and it is working perfectly! Price was very reasonable to get a few more good years out of this "older" appliance! To the woman who thinks he was scamming her by offering to clean her refrigerator coils: I think you were looking for trouble and misinterpreted his offer. We talked about my fridge and he mentioned how important cleaning the coils are in an older machine. I asked him to take a look and mine were COVERED in an inch of dust, cat hair and goodness knows what! He needed to go to the truck, bring in the shopvac, set it up and do the cleaning -- $20 is more than reasonable, though he explained that I could do it myself if I preferred (I did not!). I will call Bill again anytime I need service or even advice, I found him trustworthy and professional. read more

I was incredibly disappointed with the service I received from Bill today. I was having an issue with my refrigerator not cooling, and reached out to Bill based on the good reviews I read on here. As a new home owner one of my biggest fears is being taken advantage of when something malfunctions or breaks because you're really at the mercy of these professionals / experts guidance. Bill walked into my home as the human form of these fears. Immediately seeing dollar signs on any unrelated issue he laid his eyes on. Three times I had to decline and ask him to just stick to fixing the refrigerator not cooling. One of these offers that bill made was if he could vacuum the coils under the fridge for $20 more. I said no thank you, I would take care of that myself. But once the work was done, Bill still included a $20 charge for Vacuuming under the fridge. I was better off buying another refrigerator after everything was added up. Nice guy. But disappointed with Bill. read more

I have been sick and my husband is out of town. The washer leaked at 10:300 pm ...cleaned as best I could and called Bill in the morning . He called right back and was at my house one hour later. Fixed the problem...put back washer exactly right and the price was very reasonable I would hire this honest, efficient man if I have any future problems with Abe appliance. Thank you Bill read more

We had a great experience with Bill. He came the same day we called to fix our wall oven. While he was working on the task at hand, we asked should we go ahead and replace or repair other parts since it was an older model. He told us it was unnecessary and that our repair was minor. He could have taken advantage of that moment and had us get more parts and labor but he didn't. He knows his stuff and was very safety conscious. He was pleasant and professional and we have kept his card for future service. read more

Bill saved me a bundle and saved a landfill from having another appliance discarded in it! The oven of my 16 year-old KitchenAid gas range stopped working, just as I was going to bake up a storm of bread and treats . I called Bill, who over the phone, was very clear that my range might have to be replaced, and what the minimum cost of a service call might be. He arrived within an hour, properly masked given the pandemic. He showed me the wear-and-tear on a heavily used oven, cleaned inner-workings and other elements, replaced screws with bare threads, and diagnosed the problem as the igniter. After a couple of calls, he found the necessary part, drove an hour round-trip to get it, did the repair, and got me baking again! His rates for parts and service were very reasonable -- certainly much cheaper than even the cheapest new range. He was very professional and treated me as a female customer with courtesy and respect. I'd give him my top rating! read more

First off, I have history with Bill. Bill took care of the appliances for my wife's grandmother and her mother. Now when I need something looked at Bill is who I call. I have a home warranty because of aging systems, but I'd rather call Bill to look at my appliances because I know he's going to actually troubleshoot the problem and find a fix. Bill has literally worked on all appliances in my house. Burners not working, washer not working, fridge not making ice..... On Sunday, our dryer stopped heating. Everything worked fine, but it just wouldn't heat. I took it apart and vacuumed it out (it was FULL of lint and dust), but that didn't fix it, so I called Bill. Bill found the problem right away and took care of it. At the same time, he lubed up all the moving parts, repaired a couple of clips (Bent by me because I took it apart!) and reinstalled the ducting to the wall. All the while he only charged me for the original work. I will tell you this, if Bill recommends something, it needs to happen. And if Bill charges you for something you didn't ask for then there was a misunderstanding and he will probably just take it off if you didn't ask for it. Just talk with him. Bill is an old school guy. He uses paper, real tools and knows how all of these appliances work. read more

First off all the other reviewers were right. Bill showed up same day and fixed my washer which in itself was amazing. On top of it, he was super friendly, honest, and professional. I was going on a trip the next morning and of course the washer stopped midcycle and wouldn't let me open the door to try to save the clothes. He ended up having to grab a pump from his distributor (narrowly missing them closing) and went to get it in prime-time traffic. So appreciated his efforts. When I asked him if there was some way of recycling the old pump, he told me that what he was already planning on doing that. Awesome! Because he's a one man show, he was concerned about my dryer being stacked on top of the washer. He told me some dryers now come with cement in the bottom to hold them down. I told him the dryer seemed pretty light, and that I would be willing to move it if he came to fix my washer. He told me he'd come and to not move it by myself. He started then checking my dryer connections after we put it back on top of the washer and suggested I upgrade the connectors for roughly $3 each. That made sense to me when he showed me the difference between the connectors. It didn't feel like a sales pitch or a upcharge. You could tell he wanted the job done right. He ended up throwing in a free one because he had already quoted a price to me and didn't want to change it. After this one time dealing with him, I wouldn't hesitate to call him again. Just a heads up, if I remember correctly, he only accepts checks. read more

Bill is an expert appliance guy. Install or repair, he's professional, on time, and doesn't try to sell you maintenance that you don't need. I've hired Bill to do a dishwaher install and a dishwasher repair, and I couldn't be more satisfied with the results. The next time I need an appliance repaired or installed (which hopefully won't be anytime soon), I will definitely call Bill before anyone else. read more

Bill spent a good 2 hours with me. I called him through a referral to fix our very old dishwasher. Some how the water from the kitchen sink got into the dishwasher. he is very knowledgeable specially with old out of date equipments which these days hardly few people know how to fix. He walks you through as he works, so you know exactly what you are getting into. Genuine and friendly so I would definitely call him in for any appliance repair in the house. read more

I called Bill based on a Google search and followed up by checking his yelp review. Needed my dishwasher repaired. He came the same day and did a great job. The dishwasher was sunk in, there was a tube that came off. He managed to repair it without disconnecting and pulling out the dishwasher (that approach could fetch him more $$ in labor hours.). He explained what he was doing and why and the possible consequences so I knew what was going on. Genuine man with years of experience and he knows what he is doing. Thank you, Yelp. read more

Second time calling Bill. First was for a front loader washing machine which had stopped spinning. Problem diagnosed and corrected same day. Second call was for a pull out draw style refrigerator freezer having water periodically entering the freezer area. Showed up same day, calling ahead when he was 30-40 min out. Correctly diagnosed as a plugged defrost cycle drain, an extensive repair but nonetheless took care of the issue. read more

Highly professional and knowledgeable. Explained clearly and thoroughly the cause of our problem and how to prevent it in the future. We will definitely call him again next time we need repairs. read more