Our Subzero refrigerator/freezer (which is 25 years old) had a warning light for and was not…read moremaintaining adequate temperature in either the refrigerator or the freezer. The technician came out, promptly diagnosed the problem as a faulty fan, and was able to replace the fan with the parts on his truck. The whole process was very efficient and professional. Let me add that I had called Subzero and gotten two references, the first who did not work in my service area (McLean) and the second who got poor reports on Washington Consumer Checkbook. Fortunately, the first suggested that I contact Expert Appliance Services.

I requested quotes for the repair of an LG washing machine which had bad solenoids and was leaking…read more I got some pretty bizarre low ball quotes but Sunny gave me what I felt was an honest quote using OEM parts. He was very accommodating for scheduling and called and texted me to let me know he could make it earlier in the day, which worked out well for me. He was very efficient in replacing the part and very pleasant to deal with. I would highly recommend him for your appliance repair needs. Should I need his services I would not hesitate to contact him again.

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

This is by far the best maintenance repair company in northern VirgIndia. I can't say enough about…read moreRob Zafari. He's knowledgeable, trustworthy, and will go the extra mile to make it right. He's incredibly responsive too . Trust me, this is the company to call when you need appliance repair.

Responded to my Yelp project extremely fast and I was able to schedule through Yelp. Very…read moreconvenient. The tech brought the part in anticipation so it got fixed quickly in a single visit.

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

I had an issue with my Thermador freezer that won't produce ice, didn't keep food frozen, and won't…read moredispense water. Erik came out and provided pricing for the fixes (replacing most components - the freezer is 10 years old). It took a while for the parts to arrive so the fix did take many weeks, but I'm happy with the results. If this fix can last 10 more years, it'll be well worth it.

Jerry responded promptly and worked with me to find the most affordable and efficient solution for…read moreboth my oven and fridge repair. Will definitely use again.

Diagnosed our dryer issue based on my description as needing one part for sure and possibly…read moreanother. Providing pricing (reasonable) for each and a service estimate. Showed up on time and made repairs only needing the first, less-expensive part. Work was great and pricing very fair. Will definitely use them in the future!

Vienna Appliance used to be my go to for appliance repairs for many years! It saddens me to write…read moresuch a bad review, but since Al Parvisi left, so did their customer service and quality. I just called them to ask about my ice maker, and not only did they not want to come out and see it (I would have gladly paid the $95), but they wouldn't even tell me what a Water Valve was. I had to look it up on Google. He said Al knew about all that stuff with older appliances and he is no longer there. DON'T WASTE YOUR TIME CALLING THEM.

I want everyone to know that we had to call another Appliance Service and they had our washer fixed…read morethat same day. Please whatever you do call Expert Appliance Services 703-887-8144 and Sam will get the job done. Vienna Appliance never called us back, left us without a washer for well over a month telling us he had to order the part from the company and now we find out that part was available in this area. Never call Vienna Appliance!

Contacted this company about a dryer that would not heat…read more Found them via Yelp searching for Whirlpool technicians. Bad: * Slow to reply (contacted via website form) * Called first despite asking for contact to be email; responsive via email once going * Arrived before scheduled window (did both email and call ahead, tho showed up without confirmation) * Van unmarked (as far as I saw) * Person who knocked (apprentice?) unmarked (as far as I saw); actual main person was marked * Price almost as much as a new dryer * Bill not itemized (I didn't ask); I wonder if I ended up paying for an estimate despite the fact their website says it's free (or that's how I read it) - if not the price was even rougher Good: + Work was as desired + Friendly & polite + Switched to more advantageous coupon; despite that price comment above remains + Explained things, showed worn part after swap. Cleaned up after selves (even better than it started). Of note (not bad or good for me but may be worth knowing): = Had the part so were able to diagnose and repair same day = Upsell (4 parts instead of the 1 asked for, but with wear in mind probably worth) = Person scheduling was same as the service person (sign of a small company likely) = Website makes me wonder if they are Whirlpool certified or just use the closest language they can and not be to draw you in = Technicians were speaking a non-English language between themselves = Took a phone call while on the job = 90 day warrentee "same as the part when we buy it" TLDR; ok company, I almost hope they made some money on me and use it to become better overall. I feel like appliance companies specialize in knowing how much a new appliance is and charging just slightly less than it's worth the hassle to get a new one (in addition to doing good work [hopefully]) - no exception here (price around $400). It is hard to give above 3* ("OK") with that in combination with the above. But probably 3.5*.

I would not use them again, but I want to give a fair review…read more I called to have two items repaired, an ice maker and dryer. They said they would come next day, but didn't show up. When I called, they had accidently took me off the schedule. No big deal, mistakes happen. They came the next day- later than planned- but they came. Sunny was confident that he knew the problem with both the ice maker and dryer but needed some parts. He returned and fixed the dryer and said he fixed the ice maker. We paid $850, bill was not itemized. The dryer was working but he said the ice maker needed time to make ice so it wasn't ready yet. 48 hours later, still no ice. We called Sunny, he said he thinks he knows the problem but needs a part and call back next week. I called. I left messages. I texted. I emailed. I was ghosted. I looked into small claims court. When I reviewed the contract, I saw that the bill was not itemized, so that's my bad. Ultimately, we found another company to complete the ice maker portion of the job and I decided to let this be a learning moment for me.

Hashmat came out, determined the part we needed and returned the same day to finish the repair…read moreafter picking up the part. Our water dispenser works as well as the ice maker! Very please with the outcome!

Highlights: 1. Pushy (daily messages)…read more2. No upfront price/quote 2. In the end, shady pricing and they cannot give you the reason/breakdown of the cost They are a bit pushy messaging everyday but the gentleman arrived promptly at the scheduled time which made up for it. He was friendly and communication was clear. The dishwasher ended up having a loose connection that was tightened but was a little moreccomplicated due to how the dishwasher was recessed (was previously replaced 2 years prior so it's not too difficult). The whole repair probably took a little over an hour and I expected to pay close to what the others quoted but to my surprise he was charging us a premium. When I questioned the price the gentleman stated he made a mistake and he quoted me the price he would of charged if he went out to source a part. Last I checked he never left the kitchen..? This kind of shady practice is why a lot of us consumers are weary and ask for up front pricing. I still ended up paying more than I would of but it was simply to end the contract. I cannot in good conscience recommend SkillRam. EDIT - Response to owner First of, no quote was provided beforehand and I can screenshot the whole conversation. Did you also forget that was the same conversation where you took the liberty to schedule 10am despite the fact that I clearly stated "anytime AFTER 12pm" forcing me to care for my child while balancing this repair. Second, the gentleman backtracked on the price when I questioned it and stated the $320 price was due to an extra charge to source parts. Please dont claim you are innocent because I have the receipts to prove my claim. What an awful way to do business. FINAL UPDATE Stop trying to edit your replies multiple times, you know I get a notification each time, right? Admit that you dropped the ball and were shady.