After considering bids for a dishwasher issue we were having we had Sunny come out and take a look…read morefor us. What drew me to Expert Appliance Services was their stellar rating here and customer satisfaction. Everything was quick and efficient and the problem for now appeared to be minor. I appreciate the effort Sunny took in coming out and helping us. In the future we will definitely come back to the company for when it necessary to help us fix whatever may break next!

Hello everyone, we had Sunny come out and inspect our Samsung fridge, which our ice maker had quit…read moreworking years back. Sunny was able to quickly diagnose the problem and order the needed replacement part. He came back a second time, with replacement part in tow, and quickly made the repair. I've never been so happy to have ice in my drinks!! Should have called Sunny years ago .

We had tolerated the grinding noise in the 5 year old clothes dryer for longer than I care to say…read more I had already experienced a failed service call for this same problem in said machine and did not want to spend another $65 call needlessly. I thought perhaps I should just bite the bullet and buy a new one. One last try before I plunk down $400 for a dryer that no longer matches my washing machine. I was mentally prepared for failure but--- EUREEEKA!! And I don't mean a vacuum kind of Eureka. The repair team (one was in training) was punctual, cheerful, worked quickly, cleaned up, were polite, and .... they fixed it. They phoned a head to let me know how long it would take to get the part, and installed it the day after they got the part. No two week wait for the 'next available appointment'. Next time I'll call Vienna first, not Betty's, Sears or GE. PS These guys work west of the city so if you're in DC, sadly you are out of luck. Sorry.

We were charged $225 by Al for a basic task that took approximately five minutes to complete. The…read morework itself was elementary and did not justify anything close to that price. Receive a quote in writing before the work starts and think about hiring another group with trust behind their name first.

This is by far the best maintenance repair company in northern VirgIndia. I can't say enough about…read moreRob Zafari. He's knowledgeable, trustworthy, and will go the extra mile to make it right. He's incredibly responsive too . Trust me, this is the company to call when you need appliance repair.

Fantastic! Came right away, fixed the dryer, gave us advice for how to keep the dryer going. All…read morebefore noon. Highly recommend.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

First great review of 2024!…read more I went through Yelp to request quotes for my LG freezer since it has frost built up inside the bottom drawer (the top freezer drawer was fine). I put in the request this morning, Sunday, Jan. 7th and I received a message from APPRO Appliance that they had availability on the same day! Fred was very responsive and clear with the pricing and communication. I reached out to Fred via text and took the 2 pm - 4 pm slot. Just after 2 pm, the technician Samir aka Sam came and was very friendly and professional. Sam walked me through the process and mentioned that the rail was bent and Sam was able to fix it. It was also mentioned that if this doesn't fix the issue, the parts would need to be ordered (only thing extra I would pay for) within the 90 day window and they will come and install it. They were very fair with the pricing and I appreciate that! Thank you so much! I def recommend them!

Sam came to repair my built-in microwave. It was not working, there was power but the motor and fan…read morewere not turning on. He came in the timeslot he promised and checked all of the possible reasons. He explained that switches were all working but it was the door latch that needed to be replaced. He ordered the part and came two days after (Sunday was Father's day) and after replacing the microwave was working. So far so good. He saved me at least $400-$500. It is very hard to replace the built-in microwaves, trim will not match or fit and have to buy the trim separately. He is awesome! Explained everything to me and answered all of my questions with extreme patience. I strongly recommend him. He is very friendly and very easy to work with. Way to go, Sam.

Never returned my call. I tried twice to get services through Yelp. I needed a drain pain installed…read moreand a replacement gasket for a front loading washing machine.

The quick response was great and the assessment was through. He thought a new part was needed for…read moremy refrigerator, which was not making ice. However, he moved the refrigerator forward and the issue was solved. No new part was needed.

He came to inspect my dryer booster fan and ended up breaking my access panel. Instead of telling…read moreme what happened, he tried to push it back into place as if nothing had occurred. That was disappointing and unprofessional. His pricing also wasn't transparent. A complete replacement booster fan costs around $400, yet he quoted me $350 just for the motor, without clearly explaining the pricing or why it was so high. Overall, the experience was very unprofessional. Communication was poor, the estimate lacked transparency, and I was left with damaged property that wasn't acknowledged. I would not recommend this service. If you're looking for fair pricing, honest communication, and professional workmanship, I suggest looking elsewhere.

Had a great experience with BrightCrest!…read more My mom's fridge was acting up and she needed for someone to come out same day to help us evaluate. After getting a number of messages and calls from other providers, I went with Jacob at BrightCrest. His message he sent was very up front with all the information on his side that was helpful for me - the initial service fee, website and phone number to reach him all laid out tranparently.When I called, her picked up right away and told us he could be there later that day. He arrived within the window of time he told us, got to work immediately and was quick to identify the problem. He then let us know he would need to order two parts and made sure to show us the cost of each before ordering them. We really appreciated the transparency! The parts arrived the next day and he was able to come back out the morning after that to fix the fridge. Jacob seems to be a man of his word and we were very happy with his service!

I used the Yelp search tool to find BrightCrest as my gas dryer started smelling like gas when…read moreoperated. They promptly responded to my request, and I had a technician at my house within a day. They fixed my dryer. A technician even came to my house on a Sunday to follow up on the service call. They are courteous, and their labor costs are very reasonable. I recommend that you consider BrightCrest when needing an appliance repair.

Second time we've called General Appliance Repair and both have been great experiences. First they…read morediagnosed and fixed our washing machine and we haven't had any repeated issues. Today we were able to get our gas oven fixed. If you have an appliance break, give General Appliancr a call

After reading Yelp reviews, I contacted this company and was not disappointed. When I called, I…read morereached a real person instead of an automated recording. Khalid came to my house the same day to service my range, arrived within the time he gave me, and worked quickly and efficiently. The customer service was excellent, the company was reliable. Khalid was knowledgeable, and the pricing was reasonable. I would recommend this company and will use them for future appliance repairs.