Arrived as scheduled and fixed our dishwasher in the first visit…read more No issues with scheduling and offered a decent price for the work.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

Fabulous prompt service from Jerry's Appliance Co for our dryer repair…read more I left a message with what I thought the problem was with the make/model # of the dryer. He got back to me within 10 minutes, said he had the belt in stock, and would come out THE NEXT DAY. They came at the estimated time- went directly to the area- assessed the problem, and fixed it immediately! I paid with a credit card on the spot, and I was back in business. I only ended up taking an hour or so off of work. I will definitely use them again. They frequent the Fairfax/Falls Church areas. I was quoted the belt, travel, and labor fees ahead of time, and they charged those amounts. I watched a couple of YouTube videos and didn't have the time/tools, so called them and do not regret it! Well worth the money! I was extremely happy.

Diagnosed our dryer issue based on my description as needing one part for sure and possibly…read moreanother. Providing pricing (reasonable) for each and a service estimate. Showed up on time and made repairs only needing the first, less-expensive part. Work was great and pricing very fair. Will definitely use them in the future!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.

Very professional and honest. They are responsive and communicate from the time the appointment is…read moreset through explaining the repair issue and resolution. Would definitely use them again.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

Came home to water all over my kitchen floor from the dishwasher. Buddy to the rescue!! Instructed…read moreme to cut off the water and how to drain the dishwasher. My sweet son cleaned up the floor for me. This was 8:30 at night and he still answered the phone...thank you! He squeezed me in the next day and came with parts in hand of what he thought was needed. This was the third time I've had to call on him and highly recommend. Buddy is very friendly, we chitty chat about our kids going to rival highschools, professional and polite. He's in and out the door very timely and very honest! Every girl should have this great appliance guy in their speed dial!!

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

Great service, Mr. Ali came on time for the appointment time. He's very professional and…read moreknowledgeable and fixed the issue on timely manner. Great job!!!!! Thank you!

Absolutely recommend!!! I called yesterday about the icemaker in my Samsung fridge. He was there…read moretoday with the part and we're all good to go! He was so knowledgeable and professional with an affordable price. I highly recommend this company for anyone who needs any appliance repair!!

Ok folks, we found a winner here. Let me tell you, we have tried to find a place that even will…read morelook at out built in refrigerator, but alas, there was no one who would attempt much less respond. This ma and pa place is excellent. John came, looked, ordered parts, came and fixed it. His spouse Kimberly, who answered the phone initially, already basically troubled shot what the problem would be. She was right, and John fixed it without fuss. They are my go to and I forwarded their name to our realtor who always needs good a good list of folks. Again, what a complete and pleasant surprise. John was great without our deaf dog. Not his job to handle, but he was very patient. Sterling Appliance forwarded their name to us. By the way, Sterling Appliance could not fix built in refrigerators. How odd, but at least they did provide Top Notch, so I am very thankful. I don't promote anyone who doesn't care about their work ethic, but they are great.

We originally reached out to Sterling Appliance, who referred us to Top Notch because they were…read morefully booked for several weeks. Our LG washing machine had been stalling out with an error code indicating an issue that was likely a failing vibration sensor, this would leave our clothes partially washed and sopping wet. John from Top Notch came to our house, observed the washer failing to complete a cycle multiple times with the same error code and listened to our concerns. After leaving to research the problem he left a voice mail later that day saying that he had consulted a colleague and suggested that we were just loading it incorrectly, he then described in detail how to properly load a washing machine. For context, we had been using this washer for three years without issue before it suddenly started failing mid-cycle, we are also both in our mid/late thirties so we have some experience doing our own laundry. We decided to go back to Sterling Appliance who believed us when we said there was a problem and they replaced the board with the sensor. Unsurprisingly actually performing the repair was more effective than gaslighting us about it and the washer is back to normal

Charged $109 for nothing--literally nothing but opening the back panel of my refrigerator for…read more"diagnostic ". Then he just told me to contact the manufacturer instead. How is this man even in business?

We called J & Lee to repair our broken fridge. He said the issue was the compressor and we paid…read moreover 500 in labor for the replacement. The compressor itself was under warranty. It still didn't cool as it should and a few weeks later we had him back. This time he said it was the evaporator coil and we paid over $400 to have that replaced. It still didn't work as it should, however. It limped along several months and we had him back for a third time. He said new compressor now needed replacement and it would be over $1000 to replace it and he couldn't guarantee it would work. This tech doesn't know what he is doing and he is not able to properly diagnose the problem. He keeps replacing parts that don't fix the problem. This company is a one man show with the owner being the one doing the repairs. As a result, it is probably a good idea to pick a different provider.

Called him in the morning and they arrived within two hours. Very helpful, fixed the problem for…read morethe dishwasher, and a great value. Highly recommend.

I called Liberty Appliance (703-649-9773) to assess and repair my LG washing machine which leaked a…read morefull tub of water that resulted in significant water damage. Abdul showed up, eyed the washer, said he wasnt able to move it to get behind it. I told him other service people were arriving and could give him a hand; he said he had to check a dish washer in the neighborhood and would be back in 10 minutes. He never returned and did not answer my calls or texts. Is this Liberty Appliance or is this Abdul? Stunned that a business can remain in business with this level of customer service!