I opened up a storage unit at the beginning of 2025 in Modesto California. Had the unit less than…read morethree months and got a $60 increase. Now in November, I'm getting an $80 increase. This is highway robbery ! Very bad business practice should be illegal. Beautiful facility but crooked people. Will locate another safe place to put my things temporarily and will never do business with this company again.

The people up front are really nice and helpful but the rent is way to high and the fact that they…read more open at 9;00 and close at 6:00 definitely a inconvenience.

Many Thanjs to the managnent and staff here they were very helpful during a very rough time…read more Its never easy having to put your stuff in a storage shed and ealking away but with everyoners helo Not only did i get through it . it was almost painless Again many thanks evelyn

Everything, super friendly helpful staff... I went there to run a U-Haul in no time at all I was…read moreout the door

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

This place is the worst place in the entire world Lie after Lie, make you pay for insurance that…read moredoes not cover anything. The people who work here look like they involved with the scam. Lost everything.

Everything about this facility needs improvement. My unit…read morehas been broken into twice. My rent went from $140 to $210 in 1 yrs time. It's ridiculous that it's called SecurCare when there's no security measures used to ensure our belongings are protected. No working cameras except one at front gate. No security patrolling at night. I would move my stuff to a better more reasonably priced place, but I'm a senior with no vehicle or anyone to help me move it. I'm screwed.

Have lost checks multiple times, then complain about a late payment. Poor management.read more

Friendly staff clean facility and clean office. Open 7 days a week with 24 house gate accessread more

As the past reviews state, this establishment is still trash. I've been a tenant there for over…read more10+years and I will be making my move out of there . To constantly raise the rent year after year and to blame the increases on having to maintain the property is just a lame excuse for greed. They had property breaches and a theft problem and when improving the security here, the cost was placed on the tenant. Exacts word from the property manager there. In encourage anyone looking for a storage unit to look elsewhere. This is not a place that has the customers best interests in mind.

Well... the reviews are years old and guess what?! Still terrible customer service. That's not even…read moretouching on a security breach they recently had. Our family has two trailers at this location, we found out both were broken into when retrieving them. One had the door handled tampered with and the other completely entered and damage done. The front office states they "called everyone" but neither received a call nor voicemail. In addition to this lie, they offered no level of apology, remorse, compensation, or any type of solution. When told that we would be looking for a new storage option, they did nothing to retain good existing customers. Who knows if they fixed the security issue, but clearly the way they handled the issue across the board shows they do not care about their customers or the property being stored. Take your toys elsewhere -- it's not worth it.

More cameras and security. Better staff that understands when your storage unit has been robbed by…read morestaff and all your life long belongings are gone they should care but they don't

Be very careful of this company and its poor business practices. We have been with them for just…read moreover a year and they have increased their cost twice. The first increase was for 13% their newest increase will be 36%. Customer service is fair and the facility is kept clean for the part. We have had some issues with bugs getting into our unit. I strongly suggest you think twice before using StoreQuest as your storage provider. We will be looking for a better company next year.

The manager Scheana is extremely rude. When asking simple questions she makes you feel dumb and…read moregives dirty looks. The storage itself is expensive and there's always fees for literally anything. Seems like a scam. I switched to a different storage in Modesto and I pay less for more room.

Wasn't sure what size unit i needed and they were really nice enough about showing me different…read moresize units, both women really helpful and great prices! 10/10 recommend!

We've had our storage here for years and it's always been great. The staff has always been…read morecourteous and professional. The rates are great compared to others in the area.

Really friendly customer service. The receptionist there was so helpful. I would recommend this…read morestorage