My first time here and I'll certainly be back and recommending these dudes. Came here after I…read moredropped my iPhone (15) and the haptics started making an awful grinding/rattling sound instead of the normal "buzz buzz". YouTube said it's common after a drop that the screws break and that results in the rattling sound. I contacted five other repair shops and no one but Fixoid said they could do the repair. Also, Reddit reviews as of 2026 HIGHLY recommend Fixoid's Vancouver location - no idea why it's rated so low on yelp Called to confirm the price and their hours. Came in around 4:30pm mid week and slapped down $100 ($110 with tax). They called my friends phone to pick up in about 30mins and said they had to remove my protective screen so they put a new one on for free. Super happy. Thanks guys!!

So at first, I was very happy that I did not have to travel all the way to Portland to address my…read moreissue. The staff seemed nice, and what I was trying to get resolved didn't seem to be that large of a problem for a computer "expert". So when he seemed to have succeeded by indeed, introducing my new (new to me... It was an older "Magic Keyboard") keyboard that just had to recognize my iMac. He had to use an "adapter", his words... to get this done. I was very pleased and relieved and gladly gave him the $26 and change that he determined to be the damages. I get home and unpack the iMac and turn it on and my keyboard cannot recognize my computer! I call him and tell him my situation, and he responds with I am gonna have to get an adapter of some sort... I was aghast!!! You did this and apparently knew that it was not going to be a "fix" without said adapter and you charged me...?!!!! So I mull it over a wee bit and call them back and get another staff member. I ask if I could use the $26 as a credit to a key board that they had for sale for $89? She responds that her manager is out for the day, "off the clock", and she cannot get this question satisfied until "tomorrow". I get off the phone and travel too Portland and buy a new key board for $99... Should have done this 1st thing yesterday morning... NEVER GOING BACK and I HOPE $26 was worth this review !!!!

Henry was very professional, thorough, friendly and above all patient with my ignorance and many…read morequestions. I highly recommend Computer Chimps!

I rteached out via Yelp's request for services because I had a dead laptop that wouldn't stay…read morepowered up for more than a minute and got a reply within a couple of hours. He asked a few questions on model and serial number. Once I explained the symptoms (battery may or may not always charge, etc.) he suggested I do a hardware reset (hold the reset button for 65 seconds using a straightened paper clip). This fixed the issue. He saved me from unnecessarily spending money on a repair I didn't need. You don't see this kind of honesty too often!

Great service! Stopped in on a weekend and they took care of my issue while I waited. Really…read moreappreciated the service!

These people were great. They were fast and reasonably priced. They fit me into their busy…read moreschedule as I requested And my laptop was ready to pick up within an hour.

Very efficient and easy to work. Excellent customer service and great clear concise and quick…read morecommunication. One of the better IT and repair experiences I've had. Diagnostics were quick and accurate. Problem was fixed and fully resolved inside of three days, from drop off, diagnostics, parts order and replacements/install to pick up. Will definitely have this as my go-to place in the area!

I'm a techie kinda guy, but couldn't figure out what was wrong with my PC. Tap quickly diagnosed…read morethe problem and I am stumped. To anyone who needs quick and reliable assessment and service, you can stop searching. Go to this place.

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

My laptop crashed and I didn't have any idea where to take it. I chose to try Jason because of the…read morequick response time. He didn't disappoint - answered my inquiry almost immediately with a quote and drop off time options, and once I dropped it off he identified the problem quickly and I picked it up the next day. Simple, straightforward - I'll go to him again!

Had an amazing experience taking in my PC and to be done with the repair within the hour I had…read moredropped it off, now that's lightning fast service, dropped it off suspecting we had a bad power supply and he confirmed it, bad power supply and he got on it right away, 10/10 service would recommend to anyone with PC problems.

CME is my company's outsourced IT solutions provider, and I absolutely love working with them…read more They are incredibly responsive, patient, and capable. I would enthusiastically recommend them to any business that needs an IT partner to handle all the very important technology stuff that may not be its core business.

I was having issues uploading pictures from my phone to my laptop. They listened, checked settings,…read moreand found a solution for me in less than 30 minutes! Great customer service!!

He checked out my phone, got the best part, and fixed it right up. Really knowledgeable nice…read moreowner. Very reasonable pricing and pick-up/delivery as well. It was nice that there was no up-sell. I like my older phone even though Apple has it listed as vintage and obsolete. I have no need for a phone that will discuss my refrigerator contents with my microwave! Would definitely recommend him for your computer & phone needs.

When Rudy first started to transfer all my information from my old computer to a new computer I…read morethought it went well until I wanted to use some programs that were now just gone. He still has my backup system that I can't get back from him. Just lives up the road from me, says he'll drop off but doesn't at a certain time, so get sit and wait for him to show up,while the things I need to get gone I can't. I call and get the same promise for another day, same thing.

This man is truly the Zen master of laptops. I came here after wasting my time at Best Buy,…read moremistakenly thinking my Geek Squad coverage was worth more than the paper it was printed on, and a stop at another computer repair shop. At that place I was told my power cable was faulty and that I likely had a motherboard or graphic card issue with a potential repair cost of 400-700 dollars. I came to laptop zen and he popped the back cover off, the issue was exactly what he forecasted, fixed it and sent me on my way for $30. Mind. Blown.

From the owner: Welcome to Laptop Zen, a locally owned and independently operated business providing technology…read moreservices within the Portland Metropolitan area. Our services range in variety from complex tasks and networking, to the remedy of the simple problems which home computer users face every day. Wanting to get more speed out of your laptop? What options are available for your system? How much time will it take, and how much will it cost? We get asked these questions all the time and we've got answers for you. Maybe your computer just started doing this weird thing, and you want to know what can be done to fix it. That's what we're here for! Our services include upgrades, software troubleshooting, hardware diagnostics and other technology related services like setups and configurations, virus removal and security planning. We also offer laptop, tablet and cell phone repair with convenient pick-ups, drop-offs and mobile services. At Laptop Zen, if it's broken, we can fix it. We can diagnose the issue and tell you the cost of repair up front, so there's never any surprises. We invite you to visit our website for more information on any of our services, then contact us today to see how we can help!