HIGHLY recommend! My laser printer was having issues for a while, and I diligently followed the company's online instructions to remedy the problem, but nothing worked. Then the printer stopped working altogether. Luckily, I found Sage Tech online and Steve came to the rescue. He came to my house and easily fixed the connectivity problem, only to realize that there was another problem with the internal printing mechanism. He took the printer back to his shop on Thursday afternoon, diagnosed the issue, replaced the part, and brought it back to my house the next day. He set it up and made sure everything worked--and even helped me address another software issue I was having. Solved in a day. Amazing.
Steve is a star -- knowledgeable, efficient, super friendly, and a total hero for independent consultants like me who need flexible and skilled IT support for a home office. I will call Steve again, for sure. You should call him, too. read more