This place is a must for anyone who likes to cook! It has everything you could possibly think of…read morewith regards to food prep. There isn't a single dud any where in the store, all items are quality and the prices great!

From the owner: We are a family run business serving the restaurant equipment and supply industry since 1961.read more

I have been a loyal customer of Peter Martin Appliances over the years. I have always had a…read morepositive experience. The bottom freezer drawer of our fridge was not closing properly and I was able to book a service call for the very next day. The tech who arrived was named Chris. He was on time, knowledgeable and extremely personable. He didn't mind me watching what he was doing and chatting with him. Thank you Chris for doing such a great job. I believe the value I received was both excellent and competitively priced.

Peter Martin's employees delivered my washer and when they realized there were clips on the bottom…read moreof my barn doors, I went to my basement (my trap door basement in the winter) ans got them a screwdriver. They didn't use it then they broke my clip, shoving the washer in. I called Peter Martin and spoke to him and he told me to replace the clip. I couldn't find the clips by themselves and then I got very ill. The next time I called Peter he had no recollection of speaking to me, could not find my file and when he did he only could find my email I wasn't even given a name. He said he could not remember speaking to me about my claim and then yelled at me because he couldn't find any of my information and then he hung up on me! I am disgusted by the way he treated me. His customer service skills are very lacking and considering they are supposed to service their own products, the fact that he didn't even have my name written down is quite disappointing. The way he treated me was vile. I would not recommend buying a product from him ever and he is a complete rude individual. I do not care how long he has been in business I would prefer to get my money back than to deal with him or his rudeness ever again! Photos attached. This is jow my barn door looks now thanks to him and his son who did my delivery.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

Such a horrible experience here. we purchased almost $13000…read moreworth of appliances for our brand new home and had them installed by their "professional installers". The first problem was a drawer in the fridge that wouldn't stay closed...Darcy assured me that was normal. Not normal according to kitchen aid. about 2 weeks after the install we found water had been leaking down into the basement and when we pulled the fridge out we discoverEd the water line had not been installed properly and had been leaking and ruined the whole side panel of the cupboards in our brand new house. when we approached them with the issue Darcy told is it was our problem because apparently after you have a "professional" install your appliances you are then supposed to pull said appliance out from the wall and make sure it doesn't leak???? That lady was sweet as pie until she got our $$$ and then basically told us to go away. Such a rude arrogant person to deal with. I wouldn't ever recommend buying anything from there ever.

Excellent small town retailer, with a big presence. After 40 years of owning various appliances in…read moredifferent houses and now needing a new washer and dryer we were directed to Waterford Appliances via a local resident and friend so we thought we'd see what they could offer. A friendly no pressure discussion about the various product lines which they themselves use in their home provided us with the initial feeling of honesty. We briefly checked online for comparable pricing and that was not an issue. The promise of direct contact through them for all of our service needs was also high on our list. There was also a no pressure sales tactic on warranties etc. it was a discussion that allowed us to decide for ourselves with no judgement. The gentlemen that came to install new and take away the old were very polite and demonstrated an educated product knowledge. They gave us whatever time we needed to become familiar with the product and they were in and out in a personable, clean and timely manner. We will recommend this business to our anyone who asks.

WSA Appliances acquires appliances from metal scrapers, puts in minimal effort to clean them, and…read morepropheses that you will receive an appliance that "is two years old, no dents, no scratches." I was not given a receipt for purchase. $850. While in my house, the 16 year old nephew took 2 phone calls promising the callers appliances that were "2 years old, no dents, no scratches." When I unwrapped my double oven it clearly had huge dents on both sides that were also rusted--the kind of dents resulting from being bounced down a road. The top of the control console had a large area where the finish was gone. the top right corner of the console was severely scratched it's entire width. The interior of the doors was so dirty there was no way this oven was less than 10 years old, and that is after they said they had cleaned it. The owner gave me advice on how to clean it with vinegar and baking soda. Why didn't they use this? I contacted them and within 5 days I even texted them with photos. He agreed to trade it for another double oven when he had one (in a text). I was never contacted. I sent text reminders checking in if there was a suitable trade over months. He said there was not yet. I have been using my basement kitchen since I had removed the upstairs kitchen the day after I moved to this house. I now need a stove and oven because I rented the basement. The first day I used this appliance to heat soup on a burner, I later noticed a intermittent clicking sound. I realized the burner would not shut off. I removed the knob and tried to find a position for the control that would turn it off, the display showed "Low" still. There was no position that would turn the burner off. I had to completely unplug the stove. I texted with pictures. When I went in to at least choose a single oven the employee said that person no longer was employed with the company. Later in the conversation, he let it slip that that person had warned him to look out for me because I might come in. This company will not cooperate and I even warned them I had met with my lawyer and was about to give a $3500.00 retainer. I reminded them and sent them relevant and dated screenshots of texts showing the agreement to trade and me following up regularly and being put off to wait longer by the owner. They still won't return the money or a trade. I'm moving forward with my lawyer.

Very impressed with their knowledge. They know the industry. I saw an online post and decided to…read morejust drive the hour to go see them. there was the one I was interested in, just as shown. If I'd gone to them first they could have fixed my old unit because they understood it perfectly. They were also able to help me with my stove. I love these guys. straight shooters.

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

The first words that come to mind when I think of Appliance Bazaar is Excellent customer service…read more I went to this store looking for a washing machine that is not HE as I was not at all happy with my current washer. Sean was amazing he took so much time explaining to us the different brands and even went so far as to bring a washer I was considering to the back of the shop. He hooked it up and let it run a complete cycle so I could see and hear for myself how well it work. Upon delivery of my new washing machine I called Sean to let him know that I did not receive the hot and cold water hose. He explained that they are no longer included but said it was no big deal and he would drop it off for me. To my surprise Sean took time out of his day to go to home depot and purchase the hose free of charge to me and bring it to my house. In this day and age that level of service is unheard of. I am so grateful for everything and highly recomment Appliance Bazaar ok Kennedy to everyone. And I absolutely love my new Huebsch washer. Thanks a million Sean.

From the owner: When I think of Appliance Bazaar, the first words that come to mind are 'excellent customer…read moreservice'. I visited this store in search of an appliance that was more affordable than any other store, and they managed to beat the prices of all the top brands in the market.

We bought a fridge from Gorman's in February and 3 months later the freezer isn't working properly…read more Still under warranty and despite our follow up with their customer service, there has been no follow up or resolution . We had one service call and the guy thought it was a Freon leak but didn't know for sure and didn't fix it. This has been going on for months! Don't waste your money with them. The worst customer service I have ever received. I think they are putting us off and letting the warranty run out so they don't have to do anything.

Bought over 25000 in appliances. Worst decision i made. First off the delivery company was a…read moretotal disaster. Partial deliveries, wanting to come weeks after they delivered the wrong stove( thx Joe from Stoney Creek) and the refridgerator was delivered with the wrong handles. When the fridge was unpacked and moved into place by 2 people a screw was protruding form the underside and scratched the floor moderately deep neccisitating replacing a section of the floor. Customer service keeps delaying answering me and gave me a check for the materials but not the install cost. They then directed me to Jenn Air for the rest. I bought thru Goemans I should be able to resolve it thru them. Very poor customer service and the manager of the store another Joe couldnt get me off the phone fast enough. Save yourself the aggravation buy somewhere else. I have to admit this is the second time I purchased with them the first time they scratched my new floor again but i dealt with the store and resolved it. NEVER AGAIN WILL I DEAL WITH ANY STORE THAT IS AFFILIATED WITH GOEMANS AGAIN

They had what we needed but the Service was terrible…read more Delivered our stacked washer/dryer and did damage to our walls and scuffs everywhere. Then noticed our appliance had scraped paint and called to report it. Was told they would deliver touch up paint but never saw them again. It's been a year now. Will never use this company again even if cheaper. Just wanted future buyers to be aware.

I have never experienced such poor service at any store. After ordering a gas range and overhead…read moremicrowave in early December, we were told to expect it to come "probably before Christmas" but might not be until early January. In February I reached out to our sales rep, noting the items were still back ordered and we wondered what was happening. There was no response. In early March I reached out again and said we would like to look at an alternate brand if this wasn't coming. Finally, a week later he responded to say he had been ill and that our range would be in by March 24. In early April I reached out once again by email to say we would like a refund. NO RESPONSE! So I drove down there April 7, he was sitting at this desk doing absolutely nothing. He knew right away who I was, said he needed my card to process the refund. Said he didn't know what was going with the ranges. I said that wasn't the problem, your lack of attention and care was THE PROBLEM. He didn't apologize, handed me my receipt, said the refund would be processed by end of day. Won't even consider going back to this place.

BEWARE - Poor customer service and dishonesty…read more We bought an LG refrigerator from Canadian Discount Appliances, 808 Courtland Ave E, Kitchener, on January 26. About an hour later, we called to request a refund after finding a better option at Costco with free delivery. The store said a full refund was not possible because delivery was already scheduled, but they agreed to refund $50 back to my Mastercard to match Costco's free delivery. Delivery was scheduled for the next day between 8-11am, and we specifically requested a 15-minute call before arrival, which was agreed to. No one called. At 2pm, we were told deliveries were delayed. Around 4:30pm, the delivery driver called yelling, screaming, claiming we didn't open the door--despite never calling ahead. His behavior toward my husband was rude and unprofessional. As of February 6, the promised $50 refund back to my Mastercard was still not issued. When we called the store, the manager was hostile, made false accusations, refused to listen, and hung up. The store manager made statements that were untrue to justify refusing the $50 refund. Very disappointing experience. Poor communication, unprofessional conduct, and unresolved refund. Save yourself the headache and shop at a reputable big-box store instead.

Our washer quit yesterday, so within a few hours we were selecting a replacement we knew we would…read morebe happy with. Service from the minute we walked in the door, through to delivery to our house this afternoon was excellent, including interpersonal skills.