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Chris Chef Supply

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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7 years ago

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Park Furniture

Park Furniture

(31 reviews)

$$

Disappointed. Their sales rep told me they would remove my two loveseats and put them to the curb…read more She explained they couldn't take them and I was okay with that. Once I paid the bill in full prior to deliver, I received a call from her Manager and was told they could not remove my loveseats. It left me scrambling to arrange another company to remove them. If I knew they would not take the old out, I could have either purchased somewhere else that provides that service or just be upfront with me.

Absolutely unacceptable experience -- repeated moldy furniture, zero accountability, and rude…read moretreatment. I purchased a couch from Parks Furniture on September 25, 2025, for $800 and picked it up myself. That same evening, I discovered the couch was moldy. The next day, I contacted the store. After some delay, they finally agreed to pick it up and deliver a replacement. On September 28, the new couch arrived -- also moldy. When they tried to replace just one section, that piece was moldy too. I had everything removed from my home at that point. I then spoke with a sales representative on September 29, who offered a completely different couch at the same price. I agreed, hoping this nightmare was over. Days passed with no updates, and when I called on October 1, I was told the delay was because they were "waiting for someone to drive to Toronto." By October 3, I had been without a couch for over a week and still had no clear delivery date. On October 4, I finally received a call -- only to be told that my replacement couch wouldn't arrive until Wednesday of next week. That's when I'd had enough. I requested a refund and asked to speak to the owner. I was told "no one speaks to the owner" and was yelled and screamed at by the staff. The entire experience has been appalling -- multiple mold-contaminated couches, complete lack of urgency, and absolutely no respect for customers. Considering this company's previous water damage incident reported in June, it's hard not to wonder if their storage conditions are still unsafe and leading to ongoing mold issues. I've never encountered such unprofessional behavior from a business. Save yourself the time, money, and frustration -- do not buy from Parks Furniture.

Chris Chef Supply - kitchenandbath - Updated May 2026

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