Not only did they have the part for my 15 year old Bosch Next 500 series washing machine at a…read moredecent price and also double-checked with me that it was correct (drain pump), the amazing repair/parts guy Andrew also walked me through a next-day self-repair of my Bosch machine that was still leaking. I identified it as the door gasket ... he explained over the phone about the actual door *glass* slowly accumulating a build up of calcium over the years and to make sure the glass was smooth all the way around. Sure enough, finger test revealed grit build up on the bottom of the glass breaking the seal enough to allow water to leak from bottom front and along front panel. Two minute fix with a dish pad and all good to go. Friendly, good service, helpful, knowledgeable. Five stars from me.

Utterly incompetent Bosch dishwasher repair. Our dishwasher…read morehas an E-24 error code. It took four visits to fix the problem. Each time it was something different. When it was all said and done, the cost was $868.36 to fix the dishwasher. When a technician gives an estimate, one counts on the estimate to decide whether a repair is worth it or not. The first time, the repair was $292.12. OK. The second repair, a few weeks later for the same problem, was $183.96. This required two visits because the technician damaged the seal kit. The third repair, a week after that cost us $292.28. If we had known that the total cost would have been $868.36, we would have made a different decision. Not only that, but Waterloo Appliance Service Ltd. wasn't even decent enough to admit that they had botched the repair.

Sales staff is hit or miss. I was in the store and asked a sales associate to price match, which he…read moredid but would not give a written quote or a card for me to write it on. Naturally, I forgot what he quoted, so I called them and got the same guy. Who was then rude on the phone and once I said I was still shopping he promptly thanked me and hung up. They do have a large variety of items though.

STAY AWAY FROM THESE LIARS! We bought a coffee maker with the understanding if we weren't happy we…read morecould return or exchange it. After 2 days we tried to upgrade & they refused. Go to BEST BUY or AMAZON for professional customer service & STAY AWAY FROM THESE LIARS!

We recently bought a new stove. It has an induction top and the salesman was good to point out that…read morewe needed to check all our existing cookware to ensure it would work. Good thing, half our old stuff wouldnt have. Delivery guys were great. Brought the stove on, hooked it ensured I understood basic functions and levelled it. All in all a great experience and would by there again.

Been here several times. I think it is way overpriced and under-warrantied. Thirty days is nothing…read more Spend an extra $200 and you an get the same appliance new with a year, sometimes 2 year warranty. Staff not very friendly. You get the sense that you are bothering them when you ask them a question in the store.

I have been a customer here for years and the men that work here are very knowledgeable and able to…read moregive honest advise on parts and appliance repair in the Kitchener area. I always refer customers the their store.

Updating my review to 4* following a resolution of my case. I am happy with the appliances and I…read moreappreciate Tammy and Laura from Head Office reaching out to my in order to get my issues resolved in a timely manner. I am obviously still not happy with the fact that not having a range for a little over a week did require us to rely on restaurants on take out, which in turn resulted on unexpected expenses, but at last we have a new range. With regards to my experience interacting with the store manager in Kitchener, I remain by my original assessment. Original review below for reference: TL:DR: Goeman's wants nothing to do with you once the appliance is out the door - not their problem - even if the appliance is brand new, has not been used, and has been delivered severely scratched. To say that the store manager needs to educate himself regarding customer relations is the understatement of the year. Pathetic. Words cannot express how disappointed I am with the post-sales service that Goemans offers their customers. I will most definitely never do business with this store again and should anyone ask me for advice on the topic of buying appliances I will surely encourage every single person to look elsewhere. On Saturday, Nov 9, I had all my appliances delivered - range, refrigerator, microwave, chest freezer and dishwasher. The delivery folks were in and out in a hurry, not waiting for me to do a through check of all appliances for scratches and dents. I did make sure to see the stainless steel surfaces were in pristine but a couple hours later, when I finally got around to remove all the remaining plastics from the appliances, I find a cooking surface severely scratched, as you can see in the pictures - mind you that at this point we had gotten rid of our old appliances. Since Saturday, I have called Goemans customer services over 40 times, have been promised numerous call backs without having received a single one, have had service calls booked on my behalf without my consent, was told a replacement was pending since Monday, to be tolday today (thursday) that replacements aren't processed without a technician first assessing the damaged appliance, and it wasn't until I finally stopped trying to get anywhere with Goemans and contacted Whirloop and Maytag directly that I actually got someone to listen to me. Goemans has caused us considerable financial losses and I would strongly encourage anyone reading this review to look elsewhere for appliances.

Goemans standard service repairs were adequate....when you buy extended coverage - it's horrible…read more.. 3rd party service thats 3rd rate at best. You cannot reach them, when you do, they're unresponsive and leave you waiting for a resolution for problem. I would NOT recommend. Highly disappointed.

Very fast responses from request a quote, and was great about following up when I was slow to…read morerespond. Thanks for that! :D Jason was super friendly, and very helpful. He was quick to figure out the issue with my dryer, and made sure my house wasn't going to blow up from a gas leak (which wasn't even the issue, yikes!). He was also very kind to answer all my annoying questions :D If I have issues in the future I wouldn't hesitate to book another repair. Thanks for a great experience, and fixing my dryer! I'll try not to leave "plastic" in my pockets ;p

This review is based solely on my interaction with localproappliancekitchener…read more What should of been a simple dryer installation by a professional. Turned out to be anything but. Prior to this LP (Local Pro) coming to our home, it was made clear the service we expected and wanted. A new dryer coil was to installed, as it was made clear there had been condensation issues with the old coil and with a new dryer coming we wanted the new coil. LP lifted the coil glanced inside and said it was fine. I said we wanted the new coil again was told it was fine. There was no diagnostic check done by LP after installation. Later that day when we went to use the dryer it gave off 90% blockage error. I reached out to LP and informed them of the issue. LP reply was as follows: Because it was a vent issue and not an installation issue. And proceeded to inform me of the cost to have him come back out. I mentioned to LP if the new coil was installed as we wanted this would of been avoided. Since we where already financially invested in this service we decided to have them come out again. Today I went down to do laundry I could feel a lot of heat coming from the dryer and blowing from the back. Come to find the coil was not connected properly to the dryer and was dangling. I reached out to LP and Informed them of the issue along with a video showing it was not connected. Yes LP offered to come out at no fee to correct. However at this point, I decided no more.

The customized service we received was amazing, we were able to find two appliances that we needed,…read moresave money, save time, and complete the whole transaction online!

Horrible experience, got ripped off and lied to by the salesman Harmeet Singh. Ordered a product…read morethat was on the floor and didn't have the features Harmeet stated it would. Customer service was horrible to deal with and when I asked to speak with a manager, I was told there are none. Very shady place, prices aren't anything special so save your self a headache and go somewhere else.

After shopping around for 4 months and doing my research i decided to go with Top Choice for my…read moresectional couch. The furniture rep Harry was helpful and very knowledgable. He took me through the entire process and made sure the couch was to our specifictions. Harry knows the industry and it shows. Top Choice went above and beyond to accomodate some of my requests and if there was a concern they wasted to time finding a solution. They have a great selection of furniture to go along with their electronics and i will be using them for all of my future furniture, electronics and appliance needs. Great experience.

My chest freezer stopped working with no warning; Hassan was able to set me up with a new one and…read moreget it delivered on the SAME DAY! Good quality brand, good price and FANTASTIC customer service. Thanks for your help!

Prompt response and over the long weekend as well. Repaired washing machine quickly and ensured…read moreproper functioning when done. Low service call charge and reasonable repair rate. Owner performs all work himself, therefore fully responsible for the quality of service. Friendly, providing tips and advice for improved machine performance. Highly recommended.

From the owner: Quality Appliance Repair Services.. With over 20 years of…read moreexperience, you'll get dependable service and long-lasting repairs you can trust every time. Appliance Repair Service is Provided in Kitchener, Waterloo, Guelph, Cambridge & Surrounding Areas. At AA-Appliances, we are committed to respecting your schedule. That's why we conveniently operate 7 days a week.

This store has literally everything you expect in a dollar store, plus more. The downside is- not…read moremuch is really a dollar lol. It is more of a "bargain" store..

I was there a few weeks ago to buy hand sanitizer as they were the only place in stock. I was told…read moreby another customer that their hand sanitizer is usually about $2. They are now selling for $6 for an 8oz bottle that's only 65% alcohol. Ridiculous. But don't worry this joke of a store won't be able to do that for long as they will be charged huge fines once Premier Ford passes the new price gouging law.