Hi! I would like to express my appreciation for the above and beyond what is required help I…read morereceived from Wanda , the customer service cashier. She was so kind and helpful to me in regards to my inquiries about a product. What an outstanding quality of service she gave! She made my day! I hope the store owners appreciate her worth! Thank you Wanda! Danielle Poirier

A great Home Hardware location. The selection is not as large as some of the bigger stores, but the…read moreservice and knowledge of the staff is terrific: they have helped me in countless ways over the years and I can't recommend them enough.

Best Home décor store in town with metal wall art and décor for Homes, walls and gardens. They also…read moreoffer furniture and custom garden planters and flower arrangements. I found the best holiday gifts there. The best in Kitchener Waterloo KW region!

I love this store! It has the most unique contemporary interior and exterior decor in KW! Best…read morefaux floral, so many Canadian Artisans and manufacturers--amazing!

Utterly incompetent Bosch dishwasher repair. Our dishwasher…read morehas an E-24 error code. It took four visits to fix the problem. Each time it was something different. When it was all said and done, the cost was $868.36 to fix the dishwasher. When a technician gives an estimate, one counts on the estimate to decide whether a repair is worth it or not. The first time, the repair was $292.12. OK. The second repair, a few weeks later for the same problem, was $183.96. This required two visits because the technician damaged the seal kit. The third repair, a week after that cost us $292.28. If we had known that the total cost would have been $868.36, we would have made a different decision. Not only that, but Waterloo Appliance Service Ltd. wasn't even decent enough to admit that they had botched the repair.

Not only did they have the part for my 15 year old Bosch Next 500 series washing machine at a…read moredecent price and also double-checked with me that it was correct (drain pump), the amazing repair/parts guy Andrew also walked me through a next-day self-repair of my Bosch machine that was still leaking. I identified it as the door gasket ... he explained over the phone about the actual door *glass* slowly accumulating a build up of calcium over the years and to make sure the glass was smooth all the way around. Sure enough, finger test revealed grit build up on the bottom of the glass breaking the seal enough to allow water to leak from bottom front and along front panel. Two minute fix with a dish pad and all good to go. Friendly, good service, helpful, knowledgeable. Five stars from me.

DO NOT buy from them. I have purchased furniture from Leon's, La-Z Boy, The Brick and many more…read more The purchase is a Christmas gift for my mother. They have received full payment. They arrived at my moms home and call me and asked for me to text them my license. All the years of ordering furniture this has never been asked. I've spoken to them on the phone and through email and not once did they say this was required. I spoke to a manager, Abdul and he said it's their policy. I asked him to show me where on the website is this policy, before you place a order, he wouldn't answer me. They are stressing my elderly mother and refusing to deliver her Christmas gift. I emailed them a bill for verification. They left without delivering the furniture. This was supposed to be a happy moment for our mother, the stress she and I went through is not acceptable and nobody should have such an unpleasant experience. Any legal advice would be appreciated.

From the owner: Affordable and Quality Furniture delivered for free to your doorstep. we are proudly rated as a top…read morecustomer experience online furniture retailer. we serve Toronto, GTA, Ottawa, Kingston, London, Hamilton, Kitchener, Waterloo, Cambridge, and Guelph. all home furniture is available; Bedrooms, Mattresses, Dining Sets, Living sets, Coffee Tables, and more ...

Great place to get snowblower and lawnmower serviced. They pickup and deliver. Have used them…read moretwice, prices are reasonable and no hassles.

Gold Leaf Botanicals is a fantastic nursery! Brian helped us find three different plants to furnish…read moreour low-light living room, and now I never want to leave my living room because it looks and feels so comfortable and soothing. What set Gold Leaf Botanicals apart from the rest was their commitment to making sure we got the plants and knowledge we needed - they gave us so much helpful information about the care of our plants and what to expect when keeping plants as a hobby. They taught us how to water our plants, how to clean their roots, and how to fertilize them with this really cool fungal fertilizer! My partner now has a newfound appreciation for plants and I have the coolest living room ever. I also love that this business is queer-friendly & queer-owned and committed to inclusivity. From the moment we walked in, we felt so welcomed and happy to be there. I love that Gold Leaf Botanicals is so committed to their community, to the plant hobby, and to their clients. Thank you so much for your help - we will definitely be back and our friends will visit too.

From the owner: Gold Leaf Botanicals is Waterloo's tropical plant store. Known for quality plants and plant…read moreknowledge, we provide an endless variety of beautiful tropical plants that suit any space and any price range. From $5 and up, there's something for everyone! We have plants for children too! We love that everyone can learn how to take care of plants and nature from any age. We offer many services as well. Home and office, events of all sizes, weddings, interior plant design, long term and short term plant rentals. There is nothing we can't do! If you have any plant needs, reach out to us. We love hearing new ideas where tropical house plants can be used. We are proud to be part of Waterloo's small business community!

Mainly I love the selection. Something for everyone. lots of fun and great prices. check out the…read moreelectronics dept.

This place is awesome. They have a little bit of everything. You'll be surprised with what you…read moremight walk out of here with. Lots of really cool military surplus stuff. A lot of camping and survival gear. The tool section is a bit sketchy, Its mostly all made in china crap that will break the first time you use it. I got a 3/8'' ratchet extension and i twisted it right off on a 1/2'' bolt. But you get what you pay for i guess, for $3 you can just chuck it out and buy another one. Overall a cool store.

I have no clue how Indoor Farmer does not have the same 5 star reviews that they get everywhere…read moreelse. They have excellent customer service and Google reviews shows the true story. 1 day from ordering to shipping. The shipping company took longer but they have no control over that. Great staff, knowledgeable; above and beyond type of service. Best price I could find anywhere since what I wanted was discounted for Boxing Week sales. No one else gives a sale price on the lights that I ordered and some places charge up to $30 more than Indoor Farmer's regular price. I paid $48.41 per light and the "best" price on Amazon for the same thing was $58.05. Some were $65.

Horrible service, staff thinks they know it all. They stock about half the shit they have on their…read morewebsite. Bad experience

I have to admit I thought the initial price was high until I looked around a little. I went back to…read morethis store and gladly placed my order. Very comprehensive and professional experience. Quality is second to none. The price although a little higher was a no brainer when I evaluated what I was getting for the money. I will add on once I receive the end result.

I would like to say a huge thank you to the lovely ladies at Kindred Spirit. My granddaughter and…read moreI had spent the entire day shopping for a grade 8 grad dress, we were having special day and lots of fun but we had not managed to find "the one!" Last stop of the day was Kindred Spirit and it was the most pleasant shop with so much choice and lovely dresses to choose from, it was amazing! The ladies that served us could not have been nicer. They treated my granddaughter with special attention and curtesy. We narrowed it down to two beautiful dresses and she made the final choice, it was so exciting! She looks amazing and we are very grateful and will recommend this shop to all. Thanks for the special experience. We will return. Adrienne and Cadence

Go, you won't be disappointed. This is a wonderful place…read moreto buy a special occasion dress! There are tons of colours, styles, and sizes available, and the service is amazing!