One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

Great people here. Very honest and take their time out to talk to you about any issues. I'm a lifer…read moreand will definitely recommend them to others!

These guys have consistently provided me with fast and efficient services for years! Trend…read morecontinues today when I went in for service and had another stellar experience, courtesy of technician Leonard. Leo firstly greets his customers with a genuine smile, made me feel welcome and in good hands in this professional environment. I was provided with additional information, clarifying possible services my vehicle required and the "whys" behind them. Managment (woopsy I didn't catch the name) was also very kind, informative and makes it a point to connect, and check in, displaying excellent customer care. In no time I was back on the road, my vehicle running smoother, feeling good about what I paid, as opposed to what it would've cost me at a dealership. I will continue to utilize Oil Changers for vehicle maintenance in the foreseeable future, and would highly recommend!

I used to get my oil changed here and I thought they did great work, but I recently went to have my…read moreoil changed in my Dodge Ram Diesel and there was a totally new crew who didn't seem to know what they were doing, so I left. I went home and changed my own oil and found that the oil level was [way] overfilled. In other words, the last time I had my oil changed at Changers, they way overfilled the oil. Additionally, when I had my oil changed, I had my fuel filter and water separator changed. I went to change these myself and it took me nearly an hour to get the filter (engine filter) element out of the housing. This filter has an oblong opening so the filter element should fit in only one way, but apparently the guys at Changers just jammed the element into the housing; literally shoving a round peg into a square hole. I have changed these hundreds of times, and they should be very easy to just grab and pull out. In this case, I had to get a plyers on the element and work as hard as I could to finally get the element out; ridiculous! The water separator was even worse! This is like an oil filter. It only needs to be hand tightened. Again, I have done this procedure hundreds of times and normally all I ever have to do is put an oil filter wrench on the separator and it easily comes loose, then replace the separator and tighten hand-tight. In this case, I had to fabricate a breaker bar that I could fit into this area and use all my strength (I am strong) to get this loose. These guys must have tightened this up with some kind of wrench. I have never seen such shabby work in a so-called professional shop. I would not recommend this establishment. Give them a chance and they will damage your vehicle.

Friendly welcoming team. They had coffee! I appreciate the information and updates I receive and…read morefeel confident every time I leave. I trust my maintenance care at this Jiffy Lube location.

Everything was spot on!! Very attentive and excelled with Service, Quality, and Value!…read more Very happy!

I recently had my truck smogged here and my experience could not have been better. The guy that met…read moreme at the counter was a really nice guy and it wasn't until later that I found out he is the owner. The process was really simple & I was in and out in less than an hour. Will 100% go here again.

I am deeply disappointed in their staff. I was taking my car into them for years and loved how kind…read moreand upfront they were. Or so I thought. My last appointment with them before I moved out of Chico, they failed to inform me that my suspension is in really poor shape and in need of repair. I only received news of this when I went to a different repair shop in San Jose and the owner told me that it was extremely dangerous that I had been driving around like that. It was not okay for their staff to withhold such crucial information from me and now it is going to cost me thousands of dollars to repair. It is out of the kindness in my heart that I give them at least two stars, otherwise I would have given them one.

Great communication. Very helpful was able to get me in for last minute smog check. Great pricingread more

I went to have my vehicle smogged . While I was waiting a man walked in and started talking to the…read moreowner . They began arguing about something and the argument was getting more heated . My vehicle was finished and I had already handed my card to the owner for payment. I finally interrupted their argument to ask for my card back and sign for transaction. I felt very uncomfortable and found the whole experience very unprofessional.

Went to get my oil change,1st and only one in line. Comes out at 705 and asked me if I had an…read moreappointment. I told him no he says they are booked up for the day. I remind him there's no one in the parking lot. Says he has to wait on a customer who is going to be late. That leads to a customer who is never going to return. The employees spend more time and energy getting out of work than trying to help paying customers.

Installed a battery, fixed our break light, and filled our tires for only $30. Pablo was very kind…read moreand super helpful- made the whole process incredibly easy for me as someone who knows nothing about cars. Highly recommend

Poor use of time, Started working on my U-Haul and then went off and sat down instead of working on…read morethe truck they were intended to work on. Horrible service and use of time.

**** CHANGING MY REVIEW***** After taking my car in for a tune up, it was discovered that a spark…read moreplug was faulty and after having horrible sounds coming from the engine, the mechanic replaced it, apologizing. About a week later, again, sounds started coming from the engine and it was becoming more and more difficult to drive hour by hour! I called them up again took the car in every place another spark plug and he told me he would "replace each spark plug as they started to show signs of being damaged." I couldn't believe it! But he explained that the cost was coming from his pocket. For some reason, I walked away thinking I would just have to "deal" with this. Then my engine started running very poorly and would sputter and start to die in neutral and in park. I went back to complain and not only would they not cover any additional spark plugs issues but he also told me that the issue had to do with the age of my car despite the fact that it was in perfect condition other than some mileage on it when I first took it in. The damage to the car has been done. :( :( Very upset about it. There has been a definite, extreme, change to my car. I made a big mistake by going there and I regret not taking more of an immediate action on the very first day.******** Saved original review just for the heck of it (below) It's hard to find a good mechanic so I thought I'd write a review on A & E Auto Repair. I actually don't have too much experience with them, but I've had 2 referrals before going to them. Both people told me that A & E Auto was a good place to go because they were honest. I had a few negative experiences with Wittmeier, and I'm not going back there. For some reason I thought if you paid a little more, you'd bet a better job but I had the complete opposite experience there (I should write a review there later)....the other place was Doctor of Motors. I took my 2004 Trailblazer in for a 100K tune-up. The guy at the front was very nice, very helpful. It's a smallish place, off Skyway, nothing fancy. Everyone is nice, but not fake. I will write a review for Doctor of Motors too, but I have to say they were a little fake....my instinct was telling me not to trust them (not a negative review) Yes, this review is about my instinct and my instinct tells me these guys are a good and honest place to take your car. Since I can't open up the hood and double check to make sure they did everything right, I have to take their word for it!

If you value your time, money, and basic respect, do yourself a favor and stay far away from this…read moredealership. If I could give this place zero stars, I would. A dishonest business that preys on naive elderly people to get every penny out of them! FOUR months of no title or plates even though I paid for my car in full. You've been warned.

Dave Coito gave me a great experience. He's not your normal boring dealership man. Instead he's a…read moreman with personality and jokes. He made my experience easy, fun and very affordable if you go here I recommend working with Dave Coito. Ps a true brother in Christ:)

If you like waiting, this is the place to come. Two-hour wait to drop off the car for service and…read morewait for the shuttle. Once the car's simple service was completed and ready to goI waited 20 minutes for them to bring it up from the back. But not before asking for the second time. Somehow, they've forgotten, even though I had just been there and signed off on the paperwork for pick up. And how long did it take to replace a broken side mirror and a splatter guard, you ask? Over two weeks. I kid you not. Pack a lunch and possibly an overnight bag if you're having service done here. Giving them an extra star for their polite attitude.

Absolutely the worst. They broke my cargo box during an oil change. I had to go get another one…read moremyself. Returned for them to install the new one and they scratched my exterior door, lost the second key and installed the box backwards (even with the instruction book). Then they tried to deny it all. The service manager said the instructions were 'confusing', (I guess if you have a 3rd grade reading level) that there was no 2nd key and that they didn't do the damage to my car. I'm surprised they didn't deny destroying the cargo box. Gaslighting & lying- 5 stars. Never again and will never buy a Honda again either.