I have shopped at this CVS multiple times in the last three years and never met this dude who self…read moreclaimed himself as a supervisor or manager! When I asked for his name, he removed his badge to hide his name! That's why you won't see his name badge in the photo. He's making a phone call to the police department because I asked him to follow the company policy for photo services - which is you only pay for the ones you will take, not all the ones that you print from the Kodak machine! I talked to the CVS complaint, Customer Relations Department, they confirmed that they have violated company policy for photo services! He made such a big drama when he could do his job correctly the first time .. I told him I would purchase nine photos only. He told me to walk away before the cops came because he knew he was wrong. Stay away from these mentally unstable self-claimed supervisors / employees who couldn't tolerate a regular customer who wanted to purchase family holiday photos with her own money!! Save yourself time from these insulting and uneducated people! **************** I have attached 2 more pictures from the company offer! I have customer rights. It's putrefying when the employees act so rude and fail to do their work with basic professionalism and customer service!

It is like a bank. Long lines and the customers won't stop talking about their lives to the…read moreemployees.

I drove from SFV to come here because the customer service is top notch! Thank you Andre, sometimes…read morepeople go above and beyond and really deserve recognition!!! This is by far the best Walgreens to shop at based on the people working here! Thank you!

Buckle up--this wasn't just a delay, it was an ordeal…read more.. I rarely leave reviews anymore, but my experience at this Walgreens' photo department was so unacceptable that it warrants documenting. I submitted a photo order at 7:07 PM, and the confirmation email stated it would be ready by 8:15 PM. At 8:10 PM, I received another email saying there was a "delay," with no explanation, no updated ETA, and no further communication for the rest of the night. Because I needed the item for the following day, I waited. By 9:28 PM--nearly 2.5 hours past submission and an hour past the promised time--I called the store. A woman named Evelin answered, took my name, and said she would check on the order. I was placed on hold for 17 minutes. I could hear her helping other customers, talking to coworkers, and clearly forgetting I was even on the line. I eventually hung up and called back at 9:45 PM--only to have the call instantly hung up on. I called again at 9:46 PM and reached Bryant, who told me the order "was still printing" and asked whether I could come immediately since they close at 10 PM and would not be open tomorrow. While pulling up directions, another employee abruptly took the phone and asked, "How long until you get here?"--no greeting, no courtesy, just a rude, demanding tone. I said I'd arrive in 7 minutes. I got to the store at 9:58 PM and came face to face with that same employee, Andre. When I asked what information he needed, he stared at me for about 10 seconds, then said "I need your full name" without saying another word and a bored expression on his face. I gave him my name and told him I was the person he had spoken with on the phone. He walked to the photo area, and I followed. Only then did I find out the truth: the order was not printing at all. They hadn't even started it. I know this because the sticker on the print clearly showed a timestamp of 9:59 PM--one minute after I arrived. He had told me it was "still printing" when it hadn't been started at all. It took 18 minutes to complete the print. So after submitting the order at 7:07 PM--an order they promised would take about an hour--they didn't begin working on it until 9:59 PM, when I physically arrived at the store. The store was empty, it was a typical quiet Wednesday evening before Thanksgiving, and there was no legitimate reason for them to ignore the order. Instead of doing their job, they sent one vague "delay" email and then simply... stopped. No updates, no customer communication, no professionalism. In total, I waited: 2+ hours waiting past the original promised time 17 minutes on hold 3 minutes on the follow-up call 18 minutes in-store And not a single employee except Bryant showed even basic courtesy. Andre, in particular, was the rudest Walgreens employee I have ever encountered. His attitude, dismissiveness, and dishonesty were unacceptable. Whether he is a manager or simply acting like one, Walgreens Corporate needs to reevaluate who they allow to run their stores. The entire experience--from the lack of communication, to the forgotten phone call, to the lie about the order status, to the rude in-person interaction--was unprofessional, inconvenient, and extremely frustrating. This experience has ensured I won't be returning to this location at all.

This is my go to store when I need any medication or other house hold supplies. Luckily my work…read moreinsurance covers most of the vaccinations or medicines I might require from the pharmacy. When I need any photos printed I always come here since they have reasonable prices.

The pharmacy here is just horrible! I set up a virtual health visit. Highly do NOT recommend using…read moretheir virtual health. They'll call you at random, you cannot ask for a scheduled time. Went to pick up prescription, they don't know how to process the coupon. Complete waste of time!! Stay away from this pharmacy! They are not organize at all. When I called to check on status, they don't even process the prescription until you ask them to. I used the Self-Pay Savings Card, meaning I will pay out of pocket. Instead this pharmacist ran this coupon to my primary insurance a few times and it's denied. I kept explaining the medication will not be covered by Kaiser but she just kept running it through Kaiser and did not allow me to use my self-paying savings card. Update on 4/14: I called CVS Pharmacy to fill this prescription. 1.) They picked up the phone right away 2). CVS was able to apply the manufacture coupon and I was able to get the discounted price. What the hell is wrong with Walgreens then??? They don't pick up calls here and the pharmacist was rude. She took down my manufacture coupon code incorrect a few times and kept throwing it back to me that it doesn't work I pointed it out to her that she is missing a digit. Then when the code finally worked, she ran the code through my insurance and told me it was denied. I repeatedly told her it's self paying, doesn't need to go through insurance. I HATE this Walgreens!!

First of all, the Pharmacist is amazing, patient, knowledgeable and professional!!! What a…read moredifference in prices. The giant pharmaceutical stores charge outrageous prices . My advice, check out this pharmacy, you won't be disappointed

First off...DO NOT WASTE YOUR TIME HERE AND BE RIPPED OFF…read more My sick family member needed meds asap as he was very sick and in a lot of pain. He had Medicare AND another state funded plan. I went here as this was the first pharmacy on the way to my family. They fill all 5 drugs on my prescription. They asked me for payment of about $5.00. They said it was normal copay for these meds with the current insurance plan. At the time I didn't think much of it and just paid the money. 3 weeks later I went to fill multiple identical and other prescriptions at another pharmacy and I DID NOT NEED TO PAY A DIME. My guess is this pharmacy only ran Medicare and DID NOT run the other insurance even though I asked to make sure to check both insurance and the lady working said she did and that I still have to pay the copay. I've called in the insurance company and they said the medications should be fully covered. I really do not care that much about $5, but it's the principal!!! $5 from one person isn't much but they could've been doing this for who know how many years and to how many people?! $2-10 adds up over time. This place is a con. How dare they do this to sick people who do not know any better about their health insurance coverage. DO NOT LET THEM RIP YOU OFF.

Adriana went above and beyond helping me with my many questions. Amazing customer service and…read moreproblem solving!!!

This place is not customers friendly. I am very disappointed…read morewith the workers attitude. You asked if you can use the restroom and they looked at you crossed eyes and flatly said no. The restroom is out of order, please don't sing the same old song. I was here about a month ago and that song I already heard.

Love the drive thru option at this CVS pharmacy. The line moved rather quickly. This location is…read morenot 24 hrs but has easy parking. One of my prescriptions way not ready needed to wait two hours. Bummer

I went to c v s today and had tons of questions about how my new medicare works , and how to take…read moreadvantage of my ten dollar coupon and maria gave me the best customer service ever. Always with a smile and didn't show any frustration.Give maria a raise for her outstanding customer service

My parents and I go to Save More Pharmacy for our vaccines and prescription meds. They are the…read moreabsolute best. So nice, reliable and knowledgeable. The med delivery service is so convenient for my parents. Could not recommend them higher. Best customer service. So thorough and helpful. They really care about their patients!

My husband and I were planning to get our booster shots before all the holiday festivities but cvs…read morewas all booked out! Luckily, our friend referred us to Save More Pharmacy! We were able to make a same day appointment and was service was impeccable. We made our appointments online at 2pm and arrived for our appointment at 4:30pm. We verified our data, provided our CA IDs and vaccination cards, and got our designated booster shots. From start to finish, we were only in the pharmacy for less than 10mins. After our shots, we were instructed to sit outside for 10mins before departing to ensure that we were not having any intense symptoms. Overall we were very impressed by how seamless the whole process was. We will definitely be referring our friends and family here!

This place has been my mothers pharmacy for a long time and love…read morethe staff there. They are so kind and go above and beyond. In addition, this location works well as it is very close to my mother's home and hospital. The pharmacist is always finding the most economical way to get your medication to you as well.

They help me acquire a medication that CVS charged $200 to provide. Grace was very kind and helped…read moreme acquire the generic version of the medication for cheaper price and I am so lucky they have it in stock whereas other pharmacy did not carry the generic brand. I am grateful that she help call the DR and CVS to sort the medication issue quickly, so that I can have my medication without more delay. I am thinking to use them as my primary pharmacy instead of CVS

Honestly, the only people who come here just to complain tend to be difficult customers. This is a…read morevery busy store, especially with East Los Angeles College nearby and being on a major intersection. There's constant traffic, and unfortunately, a lot of theft--so yes, they limit what's out on the floor for a reason. Staff also deal with people coming in yelling or even being aggressive, which most customers don't see. If you had to wait 10-15 minutes, it's honestly not unreasonable. This isn't a drive-thru. A little patience goes a long way. That said, it's actually a good store with loyal, hardworking staff who do their best. The store is clean, well-stocked, and self-checkouts are almost always open. Most of the time, you're greeted when you walk in or at least see staff available. The makeup department specially Ileni & Connie are so nice. This store is consistently being stocked, and someone usually helps you within a few minutes. They'll explain sales and how to use your CVS ExtraCare card, and they're genuinely willing to help you shop if you ask. The photo department works mainly through the CVS Pharmacy app--if you use it correctly, your order is usually smooth. If not, that's more of a user error situation. Food items are always available, and I've never seen anything expired or questionable in the fridge. As for the pharmacy--understand they are extremely busy, especially with a hospital just minutes away. It's a 24-hour CVS Pharmacy location, so yes, expect lines and sometimes a tired or direct pharmacist--they're working around the clock. Bottom line: this is not your average CVS. It's high-volume, high-demand, and the staff are doing the best they can under pressure.

Horrible service, literally I waited 25 minutes as patient I am for someone to co e and open the…read morerazor section, and I had to go and get ahold of someone. Then went and stood inthe pharmacy li e for another 30 minutes. This is not what I looked forward to do right after work. Employees love to blame eachother. ​

Nowadays pharmacy is making money than providing services. My family doctor said my blood pressure…read moreis 150+, the blood pressure I checked at home is 120+, I wanted to double check. CVS refused to check my blood pressure although I always get drugs and buy things there. I tried few other pharmacies no one was willing to check my blood pressure. 986 was the only pharmacy willing to check my blood pressure, even I did not buy anything, even they were very busy. This pharmacy has good business and provides good services.

This was the greatest service I have ever received at a pharmacy. My parents get their…read moreprescriptions filled here for over 10 yrs.The pharmacist at the front desk always answer and question I had, and he is pretty nice.And they got free delivery too.Their deliver guys are nice too. Every time I get there they were busy all the time but they will really friendly to taking care of your prescription and answer the question. If they being really busy and having many orders to fill, they will tell you "This may take a while if you would like a seat or to come back later in XX amount of time or we could deliver to your house." . THAT is sweet!! This is what I called "GOOD CUSTOMER SERVICE." Oh, oh. Also, they do have an answering machine, so if you call to ASK them when their operation times are and nobody's there,You could leave massage for ask them,they will call you back on next day.